Visited a couple of times, lots of choice and no pressure from sales people which was good. Once we'd narrowed down our shortlist, the salesperson (Alan) was very helpful and patient as we made our... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Näytä lisää
Yritys on vastannut
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Näytä lisää
Yritys on vastannut
Excellent service from Julian. He was helpful, professional and gave me great advice for ordering the right sofa for my new home. I could have ordered online, but would not have received the same se... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Longfield Road, TN2 3EW, Tunbridge Wells, Yhdistynyt kuningaskunta
- 0333 999 9811
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I was left alone until I had decided…
I was left alone until I had decided what I wanted
14. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good afternoon David,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Definitely For Sofas
Excellent range of furniture within the store complemented by helpful, informative staff team who assisted in helping us make appropriate choices in our purchases.
30. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Great and informative experience
The sales representative was really helpful and informative which helped our experience. Especially with our young children running around all over the place and was being so patient with us while we were in-between running after them, and listening to what options we could have included.
12. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Calix left hand facing small chaise end sofa
Exceptional and friendly service for sofa. Was very helpful with sharing other options too.
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Alan Holt at Tunbridge Wells store was…
Alan Holt at Tunbridge Wells store was absolutely brilliant. Alan explained everything about our new sofa in great detail. Super customer service.
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
The guy is very helpful and friendly
3. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
We visited Tunbridge wells store today…
We visited Tunbridge wells store today and Alan helped us choose a great sofa. He explained how the company works, delivery dates and helped us choose the right colour and fabric. Very pleased with the service and look forward to receiving our new sofa.
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The gentleman who worked in the store…
The gentleman who worked in the store was extremely helpful and knowledgeable. There was no pressure which made the experience much more positive and resulted in a sale.
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good afternoon Amanda,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
This was our third visit to the store
This was our third visit to the store, as we were undecided and had short listed a few. Tess and Jim were both very helpful in assisting us and gave some good advice. Although it was nearly closing time, Jim went above and beyond to help us with our final decision. Very happy with our choice.
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
It was easy viewing the sofas
It was easy viewing the sofas , no sales pressure .
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
very good sevice staff very helpfull
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
We had jim assist us in the Tonbridge…
We had jim assist us in the Tonbridge store.
Very helpful and knowledgeable. He went that extra mile 4 us. Very pleased
4. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
I believe my sales person was Kate
I believe my sales person was Kate, we visited as a family on Saturday and she was very helpful. We wanted time to make a decision and returned today to order our new sofas.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Really nice sales person listened to…
Really nice sales person listened to our requirements and ensured we had everything we needed
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Great product with excellent service
A great quality product. Have been to various showrooms today but this product was an immediate winner, stylish, very comfortable and a good price. Happy with my choice I can truly say the customer service was excellent and has only added in a positive way to the whole purchasing experience. Professional, polite, very knowledgeable but not pushy.
3. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Salesman took the time to talk me…
Salesman took the time to talk me through all the options in a relaxed and un-rushed way and listen to all my questions, answering them with no hesitation.
2. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good morning Kate,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very personable and efficient
1. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Tunbridge Wells
Good afternoon,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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