I had a very good experience as Mohamed from DFS Stratford took great care of me and my family. Mohamed was polite, friendly and very helpful showing us very patiently all the options we had in terms... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I couldn't find what I wanted in the showroom but the sales lady was super helpful and showed me what I could have on her laptop, with an L-shape instead of a corner arrangement and in a different col... Näytä lisää
Sales assistant very helpful. He had good knowledge of their products. There was no hard sell and they asked all the right questions. Also, advised me to measure the hallway to ensure that the sofa ch... Näytä lisää
Yritys on vastannut
Staff were friendly without being overpowering as they left us to look around and try out their sofa range independently. They were approachable when we needed help and guidance when finalising our pu... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
150-151 Westfield Avenue, The Street, E20 1EN, London, Yhdistynyt kuningaskunta
- 0333 999 9798
4,8
Erinomainen
659 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had really good experience in the…
I had really good experience in the Stratford store!! It’s very daunting buying a sofa on your own, but I thought everyone was very helpful! Thank you for helping me!
25. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hello Kiz,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Simon T
DFS Central Customer Support
Natalia was amazing with helping us…
Natalia was amazing with helping us pick our sofa.
29. maaliskuuta 2023
Personable staff provided useful…
Personable staff provided useful overview of all the various options
26. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Simon T
DFS Central Customer Support
Lovely service from Jay Ali
26. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Good Afternoon Justine,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if any wrong information was provided this is very disappointing to hear.
We have reviewed your order and please be assured we have passed this on to the relevant department who will be in touch as soon as possible to discuss this further.
Kind Regards,
Simon T
DFS Central Customer Support
Fantastic
Fantastic, profesional service from Shawn. Great customer service. We strongly recommend. 5 stars.
18. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Central Customer Support
Success at dfs…Early search on line
Early search on line - a patient & helpful assistant whilst family sorted out differences over colours. Then all extras clarified &
pleased to know old sofa will be taken away…at a price.
The three month search is over…thanks for your help.
18. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hi Ian,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Barbara W
DFS Central Customer Support
Excellence customer service.
9. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Simon T
DFS Central Customer Support
I have ordered a DFS sofa after I have…
I have ordered a DFS sofa after I have spent 2 hours in the store. The one I wanted couldn’t fit to the space I had so I picked the one that was the most comfortable. And it really felt so comfortable in the store.
When I received my sofa last week I was so disappointed. It was so hard and so so uncomfortable. It’s like completely different sofa. I don’t even know how this can be possible. Also the cushions for the back are very bulky and that makes the sitting area quite narrow. It wasn’t like that in the showroom. And I sit on that sofa for 2 h so can definitely remember.
Another thing, the guys who brought the sofa in were really nice and on time, but when they left I realised that while bringing the sofa in they ruined my wall corner in the corridor (I have a new built flat) so it’s really disappointing. I have contacted DFS customer service let’s see what they are gonna do about it.
8. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Stratford
Good Morning Laura,
Thank you so much for taking the time to contact us today. Your feedback is greatly appreciated. We are sorry about the experience you are having with DFS.
We are also very sorry to hear that you find your furniture uncomfortable and any issues with the delivery.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777.
Kind Regards,
Simon T
DFS Central Customer Support
Great service from mohammed and team…
Great service from mohammed and team can't wait to get sofa's very happy
8. maaliskuuta 2023
Mo was amazing
7. maaliskuuta 2023
Fantastic experience.Dfs Stratford…
Fantastic experience.Dfs Stratford westfirld London branch were brilliant and amazing
7. maaliskuuta 2023
Good customer service
4. maaliskuuta 2023
So helpful
Just want to thank Alicia at Stratford dfs for being so friendly
And helpful.
And fantastic customer 5 star service
Thank you x
4. maaliskuuta 2023
I think it was great she really…
I think it was great she really understood us and helped us a lot. Really appreciate the help :)
1. maaliskuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Simon T
DFS Central Customer Support
Excellent service provided by Shaun
Excellent service provided by Shaun!
The store doesn’t have the furniture I want in store but Shaun was very helpful with answering questions and help me choose the furniture.
Very satisfied with the experience.
25. helmikuuta 2023
Excellent
I am visit dfs westfield startford today.Mohammed give me excellent service.I am happy about Mohammed service
25. helmikuuta 2023
Vastaus yritykseltä DFS Furniture - Stratford
Hello Alfred,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Simon T
DFS Central Customer Support
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