No high pressure sales just a genuinely nice bloke called Anthony, very knowledgeable about the products and a great bloke to deal with. High pressure sales puts people off, Anthony’s sales ability e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The staff at the store were on hand to show us where to find the item we wanted and answer questions but were happy to let us browse at our leisure. This was appreciated. When we had decided which to... Näytä lisää
Yritys on vastannut
My experience buying from DFS in Stockport was excellent. I was looked after by a lovely lady called Jackie - she was efficient but not pushy and made the process easy and enjoyable. I never felt rush... Näytä lisää
Yritys on vastannut
Ordered a 2 and 3 seater Sofas plus a matching rug, today from DFS in Stockport. Nicky who served us was very helpful, friendly and informative. I would definately request Nicky again if I were to... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Saint Marys Way, The Peel Centre, SK1 2HD, Stockport, Yhdistynyt kuningaskunta
- 0333 999 9829
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Stockport
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Overall service was good .The staff who…
Overall service was good .The staff who helped us lot to clarify over doubts.
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The staff are very friendly
The staff are very friendly. offer you a drink . Sat on the suite I picked gave me all the advice I needed everything went smoothly .thank you. Mrs Christine Vere
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
10/10 Excellent
We had a really great experience buying a sofa for our first home! Nicky was extremely helpful, knowledgeable and friendly and made our experience very easy and enjoyable. Thanks Nicky, 10/10!
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nicky.
Kind Regards,
Jordan
DFS Customer Support
Good customer service.
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service
Visited store today and was greeted by Ellis who listened to exactly what our needs were and advised us on several options. With his help we had exactly what we wanted in a quite short time. Excellent service.
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Ellis met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
We bought the sofa from dfs Stockport…
We bought the sofa from dfs Stockport store. Nikki the sales associate done the fabulous job. He helped us and guide us step by step until the order was done. Now waiting for our delivery:)
22. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nikki.
Kind Regards,
Jordan
DFS Customer Support
I was,allowed to look around without…
I was,allowed to look around without being pestered by sales people
18. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Would not order Fountaine 3 seater sofa…
Would not order Fountaine 3 seater sofa as within hours of delivery material was creasing and look’s awful, makes the sofa look it is sagging
Customer Service says this is normal, service engineer also said this, personally it is poor quality! I have purchased cloth sofas before and never had this issue on same day as delivery, now stuck with a sofa that we are unhappy with!
19. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Stockport
Good morning,
Thank you for taking the time to leave us your review. We do appreciate any feedback and I am really sorry to hear you’re not happy with the furniture or the service received. I can completely understand your concerns if the goods received were not as anticipated, this is very disappointing to hear.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 03339999777.
Kind regards,
Lia
DFS Customer Support
Sofa purchase
Great service at dfs buying our chaise Ada sofa. Would defiantly recommend
23. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Hello,
Thank you for your positive review.
Kind Regards,
Holly M
DFS Customer Support
Absolutely disgraceful service
Absolutely disgraceful customer service. Ordered and paid in full for a three seater sofa, cuddle chair and footstool in December. All arrived in February the footstool came without feet and a tear in the fabric. Contacted them immediately and they said they would send someone out to fix this. After 3 weeks the whole of the back of the sofa was broken and were unable to sit on it. Again contacted them immediately they didn’t send anyone to fix this until May. Footstool still not fixed and said the feet hadn’t been ordered even though I had confirmation they had. Have been in store today and had confirmation that the feet were not ordered till the 16th June. Completely not acceptable. It’s our first and last time ever purchasing from DFS. A ‘gesture of good will’ won’t be discussed until the problem has been resolved but they can’t tell me when this is. Just completely disgusting, as long as they have your money they don’t give a toss. I couldn’t advice people more not to purchase anything from them reference number 86Y467784
23. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Stockport
Good Morning Hannah,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your furniture.
We are really sorry to hear about the issue with your sofa and the lack of communication from DFS. This is very disappointing and not the service we wish our customers to receive.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a really good experience from…
We had a really good experience from the store .Nicky was attending us and he was 100 percent professional and been very helpfull.He understood our ideas and tastes and he put his effort to make our choices easy
22. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Stockport
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Our visit today was extremely good
Our visit today was extremely good. Jackie our assistant could not of been nicer.She helped us with all the questions we had,she was very knowledgeable about all things DFS. We bought a lovely 2 seater couch came out of the store very happy and cannot wait for delivery.
22. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
What a great salesperson Ellis is.
We went to DFS just to have a look for a bed and we instantly fell in love with one of the beds. Ellis came over and introduced himself and asked if we needed any help. He was professional, informative and friendly. He made sure that we had time to look at the mattresses ourselves and we didn’t feel like we were being pushed into anything. He was very honest and made us feel comfortable. What a credit to the Stockport dfs branch. Thank you very much Ellis. We look forward to receiving our new bed.
20. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great all round service
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
I was left to peruse and not be…
I was left to peruse and not be mithered by a sales person. Staff were on hand to answer any questions I had. Alan my sales man was very helpful, polite and friendly.
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and very nice and help…
Very helpful and very nice and help use with the one we wanted
Mr Iain Hodgkinson
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Stockport
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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