We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Calum the sales person who assisted us in choosing right product he is so knowledgable on products available. He didn’t give hard pressure sales that we experienced from other furniture suppliers, th... Näytä lisää
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We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Näytä lisää
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Staff were amazing, came over straight away to see if we needed help, he was really chatty and knowledgeable about the sofa i was interested in and very lovely and helpful guy
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Speke Road, L24 8QB, Liverpool, Yhdistynyt kuningaskunta
- 0333 999 9794
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent Service
Tony was very helpful and informative explaining the materials in the suite we were interested in and provided purchase options for an informed decision. Very relaxed shopping experiece.
13. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great experience
Polite, well informed stuff. I received answers to all my questions
13. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
Sofa purchase
We were helped with our purchase by a lady called Sue. Sue was great in explaining everything to us , with a sofa purchase you want to get all the details right. Being able to take out an interest free agreement was also a great help to spread the cost. Would recommend DFS.
12. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good customer service
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please contact a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Vanessa
DFS Customer Support
Michael was amazing from start to…
Michael was amazing from start to finish and really knew his stuff about the products and what would work best for us.
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Speke DFS - BRILLIANT!!!
We went in today looking for a sofa but also really liked looking at the beds and kitchen furniture as well.
The layout of the store was large, with a lot of choice but it was not too cluttered, which was great.
When it came to the sofa, we asked Tony (the manager) for help and he was absolutely BRILLIANT!
He was in the office to begin with but was happy to stop and help us.
When we needed time to discuss, Tony gave us space and ended up dealing with a few other customers and I could see that he did brilliantly with all of them.
When we got back to him, there was no hard sell but he made me, my wife and two kids feel really at ease all the way through.
When we needed information, suggestions and help he was brilliant, not pushy but really knowledgeable and helpful.
We knew what we wanted and he helped us get it sorted, telling us about the different ways we could make it affordable for us.
I normally do not leave reviews but the store was brilliant and Tony was so good that he absolutely deserved a mention - KEEP UP THE GOOD WORK!!!
Oder 56Y4H9466
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Very professional and very informative
10. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Fabulous service by Tony DFS speke
Fabulous service by Tony DFS speke, really helpful and thorough
2. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The lady was very helpful and very nice
8. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Darren
He was very friendly and approachable. He explained everything very clearly. Thanks for a good experience.
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The staff were great and walked us…
The staff were great and walked us through every step. Felt really looked after and it was very straight forward
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Speke
Good morning Darren,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Lovely furniture and store
Nicole was very helpful everything we asked she was very knowledgeable and pleasant all through our sale,
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A fantastic range of furniture
A fantastic range of furniture, a bright modern environment, and a brilliant salesman called Michael who was very friendly and enthusiastic and very helpful.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We got to deal with only one member of…
We got to deal with only one member of staff. Michael was very helpful and gave us the time we needed and advice to make our purchase.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Speke
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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