Really great experience with the sales guy. He had a great unobtrusive style initially but then engaged in a wholly supportive way with our decision making process and the three people in our team of... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We found the perfect sofa for us from DFS Ruislip. We knew straight away that this was the one that met all our needs however we were still curious about various aspects of the design/features. This i... Näytä lisää
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Again our experience was brilliant - Mitesh was brilliant in helping us conclude on the right sofa for us based on use, living space, comfort, appearance. This is the 3rd sofa we have bought here - se... Näytä lisää
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Dfs is very famous name as well as the quality is good as well . I have visit two different store was looking good sofa seats at last I found it. The only thing i would hi lighted that most of sofa... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Stonefield Way, Victoria Retail Park, HA4 0AJ, Ruislip, Yhdistynyt kuningaskunta
- 0333 999 9776
4,8
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
DFS visit
We had a lovely experience speaking with Leah, who was very thorough in providing us with information and additional details regarding our purchase. She was very kind, friendly and professional in helping us with our purchase. Thank you so much!
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Do not go there
originally left a 5 star review when I went to purchase the sofa since then it’s gone down hill my sofa delivered 3 weeks after date promised then since delivery date 1 week later issues started 3 months later after 19 emails and 3 visits and no contact from store manager am still no further down the line sofa broken can’t sit on them we are sitting on the floor 9 messages left for store manager and no contact back I think it’s time to deliver the sofas outside the store
17. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - South Ruislip
Good afternoon Joe,
Thank you for taking the time to share your review with us, we are so sorry to hear your experience was not seamless and your concerns are yet to be resolved, we appreciate this is not ideal for you.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 2.
Kind Regards,
Holly M
DFS Customer Support
Very professional
I came into the Ruislip with a good idea of what I wanted to buy, complete with a sample scatter cushion. Lady quickly directed me to range that she thought met my requirrements and identified a closely matching shade. Very professional.
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
It was great experience
It was great experience, professional staff no wait at all and respectfully at customer service
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Jason knew what he was talking about…
Jason knew what he was talking about and made the experience a pleasant one.
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Jason from the ruslip branch was…
Jason from the ruslip branch was amazing, thank you
11. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
Very good and helpful.👍
Great customer service! Friendly, helpful, and professional. Highly recommend!👍
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello Seena,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Mr ahmed bakhtani
I recently ordered a sofa from DFS. The staff were friendly and helpful, and the ordering process was quick and easy. Although I’m still waiting for delivery, I’m very happy with the service so far.
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello Nasir,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Leah in south ruislip was really…
Leah in south ruislip was really helpful and amazing ahe helped with everything that I needed for a new sofa highly recommended.
Many thanks
Steph
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very professional sales team who gave…
Very professional sales team who gave me various options and supported me with my decision.
30. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Staff is very friendly with smiles and…
Staff is very friendly with smiles and knowledge of products specifically Amy and Amina
Thanks 👍 😊
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I recently visited DFS in person and…
I recently visited DFS in person and had a really positive experience. The showroom was well laid out, making it easy to browse the different sofas and furniture without feeling rushed. We was supported by Adam who was friendly, knowledgeable, and happy to answer my questions without being pushy. He took the time to explain the different fabric options, delivery times, and warranties, which made choosing much easier. Overall, the customer service was excellent, and the whole experience was relaxed and professional. I would definitely recommend visiting a DFS store if you're looking for quality furniture and helpful service.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Great service from Adam at DFS South…
Great service from Adam at DFS South Ruislip
Adam was really helpful and made the whole experience easy for us. He was friendly, patient, and explained everything clearly. We didn’t feel rushed at all, and he helped us choose what was right for us. Really happy with the service at the DFS store in South Ruislip. Thank you, Adam!
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Adam met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Sophia was excellent
Sophia was excellent. Great advice on the products allowing time to consider the options.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
The gentleman (Jason) was courteous and…
The gentleman (Jason) was courteous and polite throughout and explained everything.
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Adam provided exceptional assistance
Adam provided exceptional assistance, guiding my family and me in selecting the ideal L-shaped sofa. He addressed all our inquiries, ensuring a smooth, straightforward, and pleasant experience.
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service very helpful
Great customer service very helpful and taking the time to all information
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello Bernard,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Great experience from start to finish
Great experience from start to finish. We felt listened to throughout and were pointed in the direction of some great alternatives, without wasting our time
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - South Ruislip
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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