Excellent customer service, the Salesman who helped us had only been in the store for 3 months (I wish I had taken his name), he was very informative and explained everything to us and helped us wit... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Could not have been more helpful.he went through all details for ordering our order plus the guarantee that is offered this is our 3rd settee and chair from DFS with electric reclining we are very hap... Näytä lisää
Yritys on vastannut
Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Näytä lisää
Yritys on vastannut
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Yhdistynyt kuningaskunta
- 0333 999 9745
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The whole experience was great
The whole experience was great. The store has a good selection of furniture to suit all tastes. The sales advisor we saw was most helpful, friendly and professional without being too overbearing. The products we chose were perfect for our needs and the sales advisor helped us come to a decision by answering all our questions and providing all the information and advice we needed.
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello Dennis,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very helpful
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Informative would answer questions and…
Informative would answer questions and gave time to think about what you were buting
11. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
We were told a date for delivery and it…
We were told a date for delivery and it didn’t turn up leaving us with nothing to sit on for 2 weeks. When the suite finally arrived the sofas were uncomfortable. Engineer put another layer of foam in seat as that’s all they would offer us. It’s still uncomfortable .
Never again will we use dfs
9. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to share your feedback, we are sorry to hear you have rated DFS 1 stars. It is very disappointing to hear you also remain unhappy despite the order being discussed in full with management and a resolution agreed upon.
The comfort levels of furniture would be personal preference, if there is a fault found then we will assist but in this case, extra filling was fitted as a gesture to help better accommodate your needs. Apologies you do remain unhappy despite this.
Kind regards,
Lia
DFS Customer Support
Helen was very informative and helpful
Helen was very informative and helpful. Even when I changed my mind last minute on the colour nothing was a problem
8. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello Cerys,
Thanks for your lovely feedback, we’re glad to hear Helen met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Extremely helpful
Extremely helpful, no pressure, a pleasure doing business in the store. No problems whatsoever.
Highly recommended.
8. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Employee was very knowledgeable and…
Employee was very knowledgeable and efficient when ordering the sofa and bed frame. I would highly recommended DFS and would use this company again!
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Immediately approached to offer any…
Immediately approached to offer any assistance then left to wonder around, when ready Sarah was incredibly helpful and very pleasant
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Great experience in DFS Shrewsbury
Great experience in DFS Shrewsbury. I knew what I wanted after online research and was looked after by Sarah from the moment I walked into the store. Long wait for delivery but in my case that is fine. If delivery goes as planned then five stars all round.
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello David,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Excellent experience
Excellent experience. The staff were very helpful and went out of their way to be courteous. This is our first purchase from DFS and so far we are very pleased.
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Excellent company
A very warm welcome welcome wasn't put under any pressure the staff were excellent especially Ella I would definitely recommend this company
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Nice polite and left me alone to make…
Nice polite and left me alone to make my choices. Only gave helpful input when asked.
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Ella was so friendly and helpful and…
Ella was so friendly and helpful and had so much patience with me
30. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
The service was excellent the sales…
The service was excellent the sales assistant answered all our questions, left us to sit on the sofa for as long as we needed to make sure that it was what we wanted. She made us a coffee and left us alone until we had made our decision. We let her know when we were ready and she sorted it all out for us while we relaxed on the sofa.
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Top notch service
Top notch service, polite and attentive. Not pushy like normal sales people
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Shrewsbury
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Really helpful and happy to help find…
Really helpful and happy to help find us the perfect sofa and deals. Really recommend
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Very good experience
Very good experience, really easy the salesperson Ella dealt with my purchase in an efficient manor she was very informative and wasn’t pushy at all I’d very much recommend her. Overall the staff I encountered were really friendly and were not pushy at all. I didn’t feel pressured into buying anything I didn’t want and I’d shop here again
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ella.
Kind Regards,
Jordan
DFS Customer Support
Assistant came over to us very quickly…
Assistant came over to us very quickly we knew what we wanted ,he went through the choices of colours and materials with us explaining the choices that we could order ,very friendly and confident we felt relaxed and not pushed into anything.
26. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.