Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Näytä lisää
Yritys on vastannut
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Näytä lisää
Yritys on vastannut
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
3 Forbury Road, RG1 3JH, Reading, Yhdistynyt kuningaskunta
- 0333 999 9774
4,9
Erinomainen
6 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The sales advisers give you time to ask…
The sales advisers give you time to ask about sofas and good advice. Purchasing was an easy process.
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Helpful staff member (lady blonde curly…
Helpful staff member (lady blonde curly hair).
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Aga was very helpful
Aga was very helpful! Would definitely buy a sofa from her again
28. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and informative staff
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very good customer service
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service and staff very…
Great customer service and staff very helpful
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service
Upon entering the store, it was made very clear the location of types of sofas we were looking for. All staff were very polite. Never felt pressure to buy anything. Great to have customer toilets. Felt reassured of order being checked by another staff member.
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very quick and efficient service.
Very quick and efficient service.
Staff very helpful 👍
20. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience at DFS Reading today
Great experience at DFS Reading today. A special thank you to Sarah for her excellent customer service. She was very friendly, welcoming, and helpful in guiding us through our purchase. Her professional and warm approach made the whole experience enjoyable. Thank you, Sarah!❤️❤️
20. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service with a smile!
Jonathan was very patient and showed me all the recliner chairs that were on express delivery. He explained the features and options well and didn’t try to rush me into a decision. He processed the paperwork quickly and let me know about the insurance and care options available. Excellent service with a smile!
17. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very good service
Very good service, Mohammed made the experience very easy. Top man.
17. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Olga who helped me decide which bed…
Olga who helped me decide which bed settee and arm chair was the correct choice for me, was brilliant. I’ve spent many years working in retail including John Lewis so I’m really aware of what customer service is about, and I couldn’t fault her in any area. She was helpful but not pushy, she listened to what was important to me and guided me in the right direction .
I came away from my shopping experience ,feeling happy and confident in the choices I’d made .
This lady is a credit to your store.
Thanks
Carolyn Hopkinson.
15. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
welcombed on arrival
welcombed on arrival, friendly approach, there was always somone to assist not left waiting long. process was quick.
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Great experience.
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
when we walked in nobody pounced on us…
when we walked in nobody pounced on us we walked around at leisure we was offered a drink when we was ready John told us about the furniture we was interested in we ended up buying it very good service
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales person was great on my two…
The sales person was great on my two visits. Sun 14th June Sandra who was helpful and showed me to the styles of sofa I had stated.
I returned on Tuesday 16th June to order and the sales man was also great.
Both were knowledgable, helpful, Friendly. The whole experience was relaxed no high pressure sales techniques and efficient .
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Good Afternoon,,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very easy to deal with and very clear…
Very easy to deal with and very clear on what is and isn't included.
16. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
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