DFS Furniture - Reading Arvostelua 

We received a warm and welcoming reception when walking through the door and were asked if there was something specific we were looking for. We were then shown which direction to follow and if we needed anything just let them know and then left us in peace to have a good look around before Steve approached us and asked if we needed any help or more information on anything. I had found what I was looking for and asked for more details and he duly obliged in a friendly and professional manner. We were offered drinks more than once while we waited for the paperwork to be sorted and made payment for my purchase. Steve was very nice and helpful throughout the process and was a pleasure to deal with and I got the items I wanted so it was a successful visit to the store.

Excellent knowledge and very attentive help with all elements of our initial enquiry and subsequent order.

Friendly, informative and patient staff. John who works at the DFS in Reading was brilliant with me and my wife.

Choose a sunday morning because thought it would be quiet .
a few people looking around a sales person approached us and asked if we needed help.
Told them our requirements and was taken to be shown a selection of sofas .
Very polite and good knowledge of sofas.very quick at getting delivery time and full price with extras .

Mr R Greetham

Great service, clear and understandable sale

Great customer service, quick efficient and also not being pushy in selling you something you don’t want 😀

Very friendly staff, lots of options, reasonable prices. I was listened to, felt comfortable and found my ideal recliner.

Staff were very friendly. Able to answer all my questions. Knowledgeable about the products. Patience and explained any queries I had. Very good service

Great experience, wide range of products, very helpful staff especially Aga, amazing lady highly professional capable of offering advice without pressuring the client 😁👍 thank you lovely Aga for your help today

The service I had todsy was excellent very helpful and the lady helped me by showing my options that were available,and choices and helped me with any questions I had .

Everything was great staff were very knowledgeable and friendly, a very enjoyable experience

Great service and assistance from staff. Can't ask for much more!

Great sofa selection and exceptional service. Aga was brilliant — knowledgeable, patient, and very polite during my first visit. Both Aga and Stephen took the time to answer every question and made ordering easy and enjoyable. A thoroughly positive experience, and I’ll definitely return.

John was very helpful about the different sofas, helped us with colour and textures. When we chose which one he showed us the features then told us about the care scheme. We then went through the credit over 4years.

John was very helpful following our visit to the Reading store. We chose four items from the Layla range. We discussed delivery, finance, material and extended warranty and placed an order for delivery during October.

We popped into dfs reading to get our new sofa. We had an excellent experience, the sales man was great.

I can't fault the service of the Reading Showroom, John wasn't pushy and knew his products

We visited the reading store today,the welcome was great,not to pushy as we looked at the sofas,he showed us a number of sofas he was very knowledgeable,we chose one and the whole process was very easy,explaining everything very well

Very welcoming and helpful in all aspects.
Gave us time to make sure of purchase.
No rush all.

Staff and services were excellent