We made our visit to DFS today to initaily browse as looking for new 3 seater and 2 seater. Wife had idea what she wanted and indeed found it, within the vast stock . We were greeted by antony, o... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Had a nice experience in DFS riverside, after lots of looking we settled on a sofa and our experience was very relaxed. Reece Wilson served us and was extremely professional. He answered all of our qu... Näytä lisää
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This was our 3rd time viewing the sofa so we were well set on this being the choice for us. The 3rd time we were assisted by a gentleman called Reece, and he was very informative and talked us throug... Näytä lisää
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I recently ordered a sofa from DFS and had an absolutely fantastic experience. From the moment I walked in, the service was top-tier. I want to give a special shout-out to the manager who assisted me... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
18-20 Towcester Road, NN1 1EE, Northampton, Yhdistynyt kuningaskunta
- 0333 999 9744
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great experience Elisha was very…
Great experience Elisha was very helpful with our purchase of a new sofa, explaining everything. No pressure at all to buy extra ‘s
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thanks for your lovely feedback, we’re glad to hear Elisha met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful in store and we could sit…
Very helpful in store and we could sit and see how comfortable the furniture was. We ordered on line it was alot easier when we had the measurements
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello Debbie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great furniture, lots of choice and very helpful sales staff.
We went to DFS looking for a replacement for our three-piece suite. The showroom is well laid out with lots of choice. The sales staff were very helpful without being pushy. We were encouraged to sit in a number of chairs and settees and their features were either explained on the furniture itself or by the sales staff. We found there was an enormous variety of styles and materials to choose from.
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello Linda,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Reece the salesman was very good
Reece the salesman was very good. Not pushy but very helpful. Explained everything in good detail and friendly, polite and professional. A credit to the Company.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello Ryan,
Thanks for your lovely feedback, we’re glad to hear Reece met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Really great experience at DFS Northampton
Really great experience at DFS Northampton.
Alisha made it so easy for us to select the sofa, explained everything in detail and made us really enjoy the whole buying experience
7. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Previously been to store & staff kindly…
Previously been to store & staff kindly emailed me measurents of sofa so could check fit. Came in today & Anthony was very helpful. Professional & took time to explain process, cover, delivery etc. Cold drink was appreciated
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Anthony.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Good service everything explained well
Good service everything explained well. No pressure.
Staff were very helpful.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
It was great to speak to someone who…
It was great to speak to someone who asked what we were looking for and helped us create just what we needed
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
We came to buy a sofa and coffee…
We came to buy a sofa and coffee table,we were served by John who was very helpful and he gave us all the information.
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
We deal with Reece at the store
We deal with Reece at the store
He was very knowledgeable and not st all pushy. Initially we could not find a solution. But after consideration and the great customer services we returned and went through our requirements. The greatest asset was he listened to what we wanted and today we have ordered two sofas . Cast of £4 k so no small purchase A 10 out of 10 experience
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
I was so happy how I was treated today…
I was so happy how I was treated today by the staff…was fantastic customer service
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Great experience at DFS
Great experience at DFS. The sales lady we think was called Alisha. Very professional and went through things in great detail. We had looked online but decided to go to the store to see which corner settees would fit best and also which were most comfortable. We were shown different options such as with an arm which we would not have thought about if bought online. We had a great experience in the Northampton store and really looking forward to receiving our new sofa
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Was looked after with great care
Was looked after with great care, absolutely everything was explained in fine detail. Thanks.
3. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Excellence
Firstly, we are loyal to DFS, having bought all our suites with them, over the last 25yrs.
Our last buy was about 10yrs ago with an exceptional lady, Tina, who is now the manager; no surprise.
As always, we went to view & after a brief chat with Harry, (Northampton), he left us to browse, with the occasional check; no pressure.
We finally decided on our new Suite & Harry got down to business, he was was very helpful & extremely knowledgeable.
Manager in the making.
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hello Bigal,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great experience
Great experience, no pressure . We went home to think about it and came back to order .
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
INCREDIBLE customer service from Reece!
We had such a lovely experience at DFS, all thanks to Reece! From the moment we arrived he made us feel completely welcome, even bringing us hot drinks which were incredible! He was so thorough with his demonstrations, talking us through every detail so we knew exactly what we were choosing and how to care for our sofa... something that would normally be very boring to listen too, he made it interesting and fun! We had a genuine laugh with him throughout, and it never felt like a sales pitch, just a really enjoyable and relaxed visit.
It's a rare experience these days receiving such high quality customer service and it really made that whole 'new home, new sofa' shopping day a lovely experience and some beautiful sofas we cannot wait for!!
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
What an amazing review, thank you so much for taking the time to write this 😊
Kind Regards,
Vanessa
DFS Customer Support
The salesman let us walk around before…
The salesman let us walk around before he introduced himself and when we eventually sat down for a chat he was not pushy and let us make our own mind up
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Northampton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
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