Your representative was excellent. He helped me find the exact suite I was looking for and showed me all the options including online . He couldn't have been any more helpful. He explained everyth... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Advice was helpful when wanted and not intrusive when not required. Had left two other store because we were being mithered too much when just looking around. Salesman knew what he was talking abo... Näytä lisää
Yritys on vastannut
The service from the staff was very welcoming, charming and polite with no pushy sales pitch. Always used DFS as their sofas, in my opinion are of great quality and competitive price.
Yritys on vastannut
We’ve used DFS a few times over the years, and we’ve always been impressed at the level of service,(without being ‘pushy’ like some retailers!) the friendliness as well as the great range of sofas. D... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Throstles Green, M16 0SN, Stretford, Yhdistynyt kuningaskunta
- 0333 999 9751
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Hamza was informative and caring for…
Hamza was informative and caring for his customers
2. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Exceptional Service from Julie
We had an absolutely fantastic experience at DFS
thanks to Julie, who went completely above and beyond in helping us choose our new recliners. From the moment we arrived, she was warm, welcoming, knowledgeable, and incredibly patient while we explored different options.
Julie took the time to really understand what we were looking for and guided us through styles, fabrics, colours, and features without ever making us feel pressured. Her expertise and genuine care made the whole process enjoyable and stress-free. She answered every question thoroughly and made sure we felt confident in our choice.
Top class customer service, and Julie truly made the experience exceptional. We’re absolutely delighted with our new recliners and couldn’t be happier with the service we received. Thank you, Julie, for your professionalism, kindness, and outstanding help. — DFS is lucky to have you!
8. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
I recently purchased a sofa and had a great experience from start to finish. The quality of the sofa is excellent, exactly what I was looking for, and the whole process was smooth and easy. The salesman was especially helpful, very professional, knowledgeable, and patient while answering all my questions. He made the experience stress-free and enjoyable. I would definitely recommend this store to anyone looking for quality furniture and great customer service.
5. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Humzah was helpful and handled query…
Humzah was helpful and handled query well with dimension and design.
4. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good morning Binny,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
DFS Furniture-Manchester
This afternoon at DFS, near White City, Manchester, I was helped and supported by Faruk, in purchasing a corner sofa.
The experience from the moment he greeted me, to when I left the store almost 2 hours later, was informative and reassuring and I am delighted with my purchase.
Faruk was a brilliant “Salesman” without being oppressive and pushy.
I am very grateful that he was working today, Wednesday 6th May 2026…..tomorrow and Friday, would have been his days off🙏🙏
Many thanks Faruk! “10 out of 10🌟”
6. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good morning Jenny,
Thanks for your lovely feedback, we’re glad to hear Faruk met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Manchester
Good morning Paul,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Top class help and service off Denis at…
Top class help and service off Denis at the White City store
4. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good morning Andy,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Helpful upon arrival and request; knowledgable and not too pushy like the all the sofa stores
Helpful on arrival and request: not too pushy like all the other sofa stores and knowledgeable about products and process
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind regards,
Vanessa
DFS Customer Support
Easy
Easy , simple and explained professionally Hamza was a first class member of staff at DFS
3. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying our…
We had a great experience buying our sofa here. Esmaeil one of the staff members who helped us was incredibly kind, patient, and knowledgeable, and made the whole process easy and enjoyable. Excellent customer service, highly recommended!
2. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Derek was really knowledgeable and personable, he made us feel comfortable in our purchase. Really good customer service experience.
30. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Want in shop looking for sofa ,didn’t…
Want in shop looking for sofa ,didn’t know what we wanted, a nice lad help us , we get our sofa in 6 weeks 😃
23. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
My reason for giving a top score was I…
My reason for giving a top score was I was very impressed with my advisor Julie who greeted us professionally & pleasantly. She made my daughter & I very welcome listened to my request & showed me several sofas when I chose the one I am buying she suggested we sat on the sofa while she made us a coffee consequently we continued & transacted the sale . Well done Julie for treating us will respect & friendliness.
22. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
The sales man was a 10/10 very straight…
The sales man was a 10/10 very straight forward, friendly and good understanding of product
29. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Good afternoon Phillipa,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very helpful staff. Not pressurised to get a sale
Very helpful staff.Hanza who did the paperwork was informative and very helpful.
20. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Manchester
Good morning Paul,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Thanks to Hamzah and Matt
Hamzah and Matt have been amazing and very knowledgable about the products in store.
26. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Manchester
Hello,
Thank you for sharing your great review with us.
Kind Regards,
Holly M
DFS Customer Support
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