A pleasant, but non-invasive welcome took place, and we were left to look round. This we did, and viewed the entire shop 2/3 times.On finding a possible 1st.choice for a new Sofa,we called for assista... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were welcomed into the store and left to look around at our leisure. When we were ready for assistance Rowan helped us through the process and explained thoroughly what costs were and any additi... Näytä lisää
Yritys on vastannut
Went in to get our dream sofa today and had the pleasure of David helping us to achieve this. He gave us peace of mind by thoroughly explaining all the details to us and answering all our questions, h... Näytä lisää
Yritys on vastannut
Claire, the lady that helped us choose our sofa was absolutely lovely. She explained everything so well and was extremely helpful, friendly and professional. We couldn’t have asked for a better ex... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
London Road, ME16 0LP, Maidstone, Yhdistynyt kuningaskunta
- 0333 999 9787
4,9
Erinomainen
9 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
On arrival DFS
On arrival, approached by Rowen was looking for Sofas to renew, looking for same measurements as my old sofas, he guided me to set sofas and explained thoroughly the details, I was very impressed and naturally presented professionally and made me at ease, the sofas he presented were perfect, exact measurements as my old sofas. Very happy with the overall experience!!
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
The gentleman that served me was the…
The gentleman that served me was the same one from 10 years ago, coincidence!! VERY HELPFUL.
Knew his products. Lovely process.
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very helpful staff
James was extremely helpful, available to answer any questions we asked.
The sofa maintenance and transaction process was explained in detail.
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with James.
Kind Regards,
Jordan
DFS Customer Support
Nice welcome,no pressure selling ,left…
Nice welcome,no pressure selling ,left alone till we needed help. Went through all our requests ,fab service.
5. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello Bob,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Very helpful staff and found what I…
Very helpful staff and found what I needed easily
5. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Olivia was very helpful and…
Olivia was very helpful and knowledgeable about the sofa we was purchasing. Great customer service! Couldn’t of been any better 10/10
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff was nice and able to provide us…
Staff was nice and able to provide us with the information we needed to get our product. She was equally patient.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for taking the time to share your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Good customer service
Good customer service they were friendly and answered all questions we had. Went out of his way to make sure we had the right sofa
I believe they were called Rowan
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The salesperson was extremely…
The salesperson was extremely helpful,friendly and very informative. If the delivery and future dealings with the company, are as good I will be very pleased and in any case, write a review when the time comes.
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine E
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Excellent customer service
Great staff and assistance in store. Steve was very helpful and patient with us.
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very friendly and helpful
Very friendly and helpful! Much appreciated your time and help :)
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Stress free experience!
We were made to feel at ease while making our decision. Everything was explained and we were offered the extras, but no pressure was made for us to take them. Offered a drink and we weren’t rushed! Katrina was great
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Katrina met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing service
We were warmly welcomed when we arrived, offered help but also given plenty of time to freely wander around looking at our own pace, then when we had decided on our items Danny ( Maidstone store) was very informative about our items and explained everything/options well without being made to feel pressured into choosing ‘extras’ he also gave us private time to discuss our wishes. I would highly recommend Danny to friends and family.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Danny met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Helpful staff
Helpful staff, great customer service and a huge range of sofas to see and test
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Amazing customer service
Amazing customer service, all of the details provided was informative and very easy to understand
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
A really smooth transaction with Rowan.
A really smooth transaction with Rowan.
He listened to what we wanted, put the package together. Explained the pricing policy very clearly.
Impressed that DFS, have a double check policy. with another salesperson, before final invoice produced and deposit taken.
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
The assistant
The assistant, Steve, was very helpful and knowledgeable of the products which helped us making a faster decision.
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Maidstone
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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