Joseph from the Hatters Way store in Luton was very professional. He talked us through how to take care of the sofa and went through all the relevant terms and conditions regarding our payment plan w... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaUnit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD Luton, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very good Joseph was great good customer service Answered all questions gave us lots of information and options friendly throughout
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Excellent service from Fahima! She explained the entire process from start to finish and covered everything, from placing the order to caring for and maintaining the sofas. I honestly can't reco... Näytä lisää
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The store manager, FAHIMA, was a great person, and I was really happy with how he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the bed... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Unit 1, Chaul End Lane, Hatters Way Retail Park, LU48FD, Luton, Yhdistynyt kuningaskunta
- 0333 999 9821
4,9
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
I had a really good experience in the…
I had a really good experience in the Luton branch.
I had a very good experience at DFS. Tanvir was very helpful, friendly, and professional throughout the process. Thanks to his assistance, everything went smoothly and I was able to get my sofa without any issues. I am very happy with the service I received and would recommend DFS to others. Tanvir customer service was excellent and I would definitely be going back.
14. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
All questions were answered and did not…
All questions were answered and did not feel rushed or pressured, professional and patient at all times.
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Good and kind Service in a timely and…
Good and kind Service in a timely and professional manner
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Handled professionally and customer…
Handled professionally and customer agent was able to answer all questions about product. The agent was always on hand and took a real interest in our requirments.
20. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Quality you would have got 5 if…
Quality you would have got 5 if delivery was shorter
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Visited Luton branch today
Visited Luton branch today. Amazing service by Catalin. Placed order for new sofa and coffee table. Staff very knowledgeable and professional. Thank you.
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Came into dfs knowing what sofa i…
Came into dfs knowing what sofa i wanted as i saw it online, came to check it out, once i was happy with it, Joseph was amazing, kind, easy to talk to, explained in great detail how to care and maintain the sofa, was very happy with the whole experience
13. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
The young lady who dealt with me was…
The young lady who dealt with me was excellent and knew her job really well.
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Hannah was very helpful and explained…
Hannah was very helpful and explained everything to me and my daughter, made buying my furniture a lovely experience, very lovely lady
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Hello Theresa,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
The staff are so friendly and helpful
The staff are so friendly and helpful. They gave me right advise on the product before buying it.
10. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Everything very good
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello Sedita,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff was very helpful and assisted…
The staff was very helpful and assisted us choosing the right sofa for us.
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello Hana,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Tanveer was very polite and explained…
Tanveer was very polite and explained all the sofa ranges clearly and professionally
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I had an amazing experience at DFS from…
I had an amazing experience at DFS from start to finish. The staff were incredibly welcoming, professional, and attentive throughout the whole process. What stood out most was the respect, kindness, and warmth with which was treated. I never felt pressured, and every question I had was answered patiently and thoroughly. The team made choosing our sofa an enjoyable and stress-free experience, taking the time to understand our needs and helping us find the perfect option. Excellent customer service like this is hard to find, and I truly felt valued as a customer. Thank you to everyone at DFS and many thanks especially to Joseph for making the experience so positive. I would highly recommend DFS to anyone looking for quality furniture and outstanding customer care.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Luton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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