DFS Furniture - Lincoln Arvostelua 

3 503
TrustScore 5/5 tähteä

4,9

Valentine Road, Unit 5, LN6 7BH Lincoln, GB


Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Näytä lisää

Yritys on vastannut


Yrityksen tiedot

  1. Huonekaluliike
  2. Huonekalutarvikkeet
  3. Kodintarvikeliike
  4. Olohuonekalusteiden myynti
  5. Sohvat
  6. Verhoiluliike

Yrityksen kirjoittama

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Yrityksen kirjoittama


Yhteystiedot

  • Valentine Road, Unit 5, LN6 7BH, Lincoln, Yhdistynyt kuningaskunta

  • 0333 999 9833

4,9

Erinomainen

TrustScore 5/5 tähteä

4 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,9

Kaikki arvostelut

(3 503)

99 510 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fantastic customer service at Lincoln

As soon as we walked in we were greeted with a friendly face, everyone was so helpful and we didn't feel pressured at all.

28. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Great service Mike was excellent at…

Great service Mike was excellent at explaining every thing regarding the furniture very thorough start to finish

4. elokuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Great experience

Great experience! Lots of helpful information, which really helped my decision making. Josh (big) was very patient.
Impressed by the amount of detail that went into making sure my purchase was correct.
Would definately look here in the future for the next furniture we need.
Thankyou.

3. elokuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Saanut 5/5 tähteä

Ellie was brilliant and explained…

Ellie was brilliant and explained everything perfectly and was very courteous and credit to DFS

4. elokuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Ellie.

Kind Regards,

Jordan
DFS Customer Support

Saanut 2/5 tähteä

misleading sales information

24. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

We are very sorry to see that you've rated DFS 2 star, this is very disappointing and we apologise for any inconvenience caused.

In order to ensure that we can resolve your order issue quickly please continue to communicate with our team or you can raise your issue again by emailing us at contactus@dfs.co.uk or calling customer service on 0333 999 9777 clearly highlighting your order number and outlining your issue.



Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Great experience

Good communication, knowledgeable, patient and friendly. Very welcoming.

25. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you for your kind review.

Kind regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

The lady who assisted us was thorough…

The lady who assisted us was thorough listened to what we needed and was not pushy

2. elokuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Saanut 5/5 tähteä

Amazing

Super helpful employee. Was extremely patient with us as our 11month old got a bit fussy. Was super professional and helpful with everything. Give this girl a pay rise.

2. elokuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Saanut 5/5 tähteä

Dfs Lincoln branch

Dfs Lincoln branch
Very pleased with my choice of sofa, they had so many to choose from.
The staff were great especially Meghan, which was brilliant, no pressure, just chatting about the sofa I chose. She answered my questions with ease and the manner she spoke was exceptional.
I chose the Aventra large 2 seat power screen, had all the bells and whistles and counting down the days to delivery…
There is a couple of points I like to clear up but I’m sure they will put me at ease with them.
So, I’m very pleased with the service I received.
I will add another review after I have received and used the Aventra sofa.
Mike

26. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Meghan met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Saanut 5/5 tähteä

Excellent service

Recently purchased a new settee had an Excellent service

30. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you for your 5 star review.

Kind Regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

Great service from Mike

Great friendly customer service from Mike who we met in the Lincoln branch and ultimately bought new “somerford” sofas from. He explained all the options clearly and how the delivery process would work etc. But at the same time was not pushy or insistent. He is a credit to the store.

1. elokuuta 2026
Oma-aloitteinen arvostelu
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mike met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Saanut 5/5 tähteä

Sofa Purchase

Store staff were extremely helpful as were the delivery crew. Furniture was delivered when stated and all packaging taken away.

23. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

very happy with the service we got from…

very happy with the service we got from elle in the lincoln store 5 ***** service if you go here ask for elle she will help you so much

28. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Saanut 5/5 tähteä

The service was excellent

The service was excellent. Josh was very helpful and very patient when we were picky the colour

28. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you for sharing your lovely feedback with us.

Kind regards,
Holly M
DFS Customer Support

Saanut 4/5 tähteä

My experience was on the home really…

My experience was on the home really positive. I didn’t intend buying that day but saw what I wanted Elle was knowledgeable and found the information I needed. She also coped well with my son and his family coming to help me decide.
The only negative I have is I had said I wanted to think about if I wanted to add the insurance to protect my sofa, but the cost was added so when her colleague came to check my order with me she spoke so fast I missed that the insurance was already added even though I had said I wanted time to think. So ended up paying for it as couldn’t be removed

26. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Afternoon,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. If you do still require any assistance in regard to the insurance, please do pop our customer service team a call on 03339999777 and they would be happy to assist. Of course this feedback will be passed onto the relevant teams. We hope you love the furniture as much as us!


Kind Regards,

Jordan
DFS Customer Support

Saanut 5/5 tähteä

Couldn’t Have Asked for Better Service

We had a fantastic experience at DFS, and a huge part of that was thanks to Shona.

From the moment we arrived, she was incredibly friendly, welcoming, and patient. She took the time to explain everything about the sofa, answered all of our questions without ever making us feel rushed, and made the whole buying process so easy to understand.

What really stood out was how genuine she was. We ended up chatting about our cats, our lives, and hers too, which made the experience feel so personal rather than just another sale. She was funny, approachable, and genuinely interested in helping us find the right sofa.

Shona is a real credit to DFS. Excellent customer service from start to finish, and we’d happily recommend anyone to ask for her if they’re visiting the store. Thank you, Shona!

26. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Saanut 5/5 tähteä

Great product and excellent customer service

The salesperson did a great job. They were very personable and friendly, and also thorough, to ensure our purchase was right for us.

26. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Saanut 5/5 tähteä

Daniel was excellent;he took the time…

Daniel was excellent;he took the time to explain everything about the product in a way that we both understood.

26. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Saanut 5/5 tähteä

Pleasant greeting

Pleasant greeting, helpful staff, full explanation, good service.

25. heinäkuuta 2026
DFS Furniture - Lincoln-logo

Vastaus yritykseltä DFS Furniture - Lincoln

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

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