The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... Näytä lisää
Yritys on vastannut
We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Näytä lisää
Yritys on vastannut
We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Yhdistynyt kuningaskunta
- 0333 999 9777
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Friendly professional service
Rachel our salesperson was brilliant. Gave us time to look and was on hand for any questions. Very easy sales process, friendly and professional. Store was well stocked and nicely laid out. Walked out with a sofa and dining suite.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great friendly customer service
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Lovely furniture, lovely atmosphere, lovely staff.
Staff were very nice and welcoming. Helped with everything I needed and getting my new sofa ordered. Explained and went through everything I could add and change.
Had a big range of sofas to look at so that you could see different ones in different colours and I found the one I was looking for online and in person it looked even better
I spoken and went through everything with one of the girls that worked there and sorted everything out for me and she was brilliant. Would definitely recommend to others to come to this DFS.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Easy to order and sort out queries
Easy to order and sort out the finance. We ordered the wrong sofa in store but when I rang Dfs they responded straight away and Matt from Giltbrook rang us back within the hour to confirm and re-sort.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly, helpful DFS team!
Useful information, helped very well with the infill choices for the cushions so i could make an informed decision. Efficient! Very good overall service.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Very good experience
Very good experience, the staff were very good, guided us through this purchase and explained everything step by step, very satisfied, now just a wait for our sofa to arrive
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Pete was excellent with all our…
Pete was excellent with all our questions we asked and shown us our to operate the cinema experience and with the music
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Excellent Service
Personable experience and excellent customer service form start to finish.
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great friendly staff used company before and will use again
Great friendly staff, very knowledgeable
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Diana at DFS Giltbrook was very helpful…
Diana at DFS Giltbrook was very helpful and friendly. She helped us choose the right sofa and made the whole process easy. Great customer service.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Friendly and answer questions clearly…
Friendly and answer questions clearly and accurately. Highly recommend you team at Giltbrook
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great staff very helpful
Great help told us everythlng we needed to know, nothlng to much trouble
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Dee served me she was pleasant polite…
Dee served me she was pleasant polite and not at all pushy, she answered all my questions and knew all the information we requested. She was patient whilst I made a call to my son to get my room measured and we had pleasant chat about dogs, so she was engaging and not at all pushy in any way.
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Positive experience
Good shop well laid out, great friendly sales assistant Becki pleasure to work with
28. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Felt at ease the moment we walked…
Felt at ease the moment we walked through the door, making our whole experience of buying the right sofa so much more enjoyable.
Staff were delightful and very accommodating in every aspect of our journey.
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
DFS Giltbrook.
Only went for a look,but ended up buying two,two seater sofas, staff were very good, we were looked after really well,made us welcome. Thanks to all the team.
27. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Lovely experience buying my sofa
Lovely experience buying my sofa. Stuff were very helpful. Great service
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Giltbrook
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.