Our son bought a suite a couple of months ago and we had a fabulous helpful, very knowledgable guy called Mark. We went back in today to buy ours, again so very helpful, spent time with us to help wit... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Näytä lisää
Yritys on vastannut
We called into DFS just to browse at sofas, not intending to purchase that day. We were approached by Rachel who was very friendly making us feel relaxed, she was knowledgeable about the product. She... Näytä lisää
Yritys on vastannut
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
metro retail park metro retail park, NE11 9XS, Gateshead, Yhdistynyt kuningaskunta
- 0333 999 9757
4,9
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We had been planning to upgrade our old…
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at our own pace.When we had made our choice then a member of staff became involved again with no pressure and no you must have this,that, or the other.
All done and dusted in about forty minutes,paid for delivery date set and all parties happy the kind of service we like and again no pressure,just freedom to make our own decision.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Rachel was very helpful in helping…
Rachel was very helpful in helping decide on a beautiful new sofa
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The staff were friendly
The staff were friendly, knowledgeable, and gave us plenty of time to look around without any pressure. They answered all of our questions and helped us find the perfect sofa for our home.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
All staff very helpful
All staff very helpful, especially Louis who placed my order, now I look forward to my sofa coming in a few weeks..
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Afternoon,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Louis.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
emma was great easy to deal with
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and helpful,the salesman who sorted are order out was very professional.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Ask for Pamela
Ask for Pamela! Amazing, great, makes a lovely cup of 'T'. Full professional service, made a great deal on top of the advertised deal. Even the dog was welcomed, which make the choice easy for us
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine E
DFS Central Customer Support
Great customer service from emma and…
Great customer service from emma and manager. Was very friendly
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
A pleasure to shop at DFS
The showroom is light, bright, friendly and well laid out, we especially liked the coordinated accessories.
The staff did not pressurise us, but responded immediately when we asked for information about a settee. He was friendly, helpful and gave us useful information about the settee.
Our order was recorded quickly with minimum fuss and we liked the fact the order was checked by another member of staff to ensure it was correct.
We were pleasantly surprised at the quick delivery time- only 2 weeks!! Very excited!!
We’re also impressed with the five year guarantee and our member of staff gave us valuable information about how to keep the settee in good order.
Altogether an easy, reassuring and pleasant experience, thank you we will definitely recommend DFS 👍
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Great service from the man who served…
Great service from the man who served me. Nothing was a bother and he explained well about the fabric of sofa and how to look after it. He gave great advice on colours and explained various options on how to pay. Overall a great service.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Shell from the Gateshead branch was…
Shell from the Gateshead branch was welcoming and helpful the second we stepped through the front door. Her helpfulness and expertise made the process so simple in us purchasing our dream sofa.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Good clear help from staff on floor
Good clear help from staff on floor. Clear explanation of terms and products available with purchase.
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
PAUL was very helpful and explained…
PAUL was very helpful and explained everything about the sofas we chose,customer service exceptional
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Paul.
Kind Regards,
Jordan
DFS Customer Support
Greeted by friendly staff upon entering…
Greeted by friendly staff upon entering the store but didn't feel 'ambushed'. The lovely Emma dealt with us and was so smiley and helpful. A really pleasant experience.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Good customer service
Lewis was very helpful and up front. Took only 20 mins to buy and order my items. Excellent experience.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Lewis.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Smooth process and friendly throughout.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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