From start to finish service at DFS was first class. We had a great experience with staff who were extremely helpful in particular Bali who was so helpful, made us feel at ease and took time with us... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Näytä lisää
Yritys on vastannut
We had a fantastic experience buying our very first couch for our first home together yesterday. Zara & Roy couldn’t have been any more helpful. They were full of knowledge and great advice.
Yritys on vastannut
Following a very unsatisfactory purchase from another retailer we decided to buy our new sofas from DFS We went to the Edinburgh branch where we were very impressed with Zara's professionalism and k... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
A1, Milton Link, EH15 3QH, Edinburgh, Yhdistynyt kuningaskunta
- 0333 999 9793
4,9
Erinomainen
10 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Aurimas,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Fabulous 💕
Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕
20. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Staff very helpful plenty of space to…
Staff very helpful plenty of space to walk around showroom
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Only went for a look
Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!
19. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Ashish
Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Sofa buying
Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great Experience
Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Alex,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Carrie at milton link Edinburgh dfs…
Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello David,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Riddhi couldn’t have been more patient…
Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.
16. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Rosie,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Sofa shopping
The member of staff that helped us was very kind and friendly. Very good service. Thank you
15. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very lovely lady served us
Very lovely lady served us, was really knowledgeable and patient!
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Zara was excellent
Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase
15. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Riddhi was exceptionally helpful
Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.
15. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service by the dfs staff
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Muhammad,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Julie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
The staff were friendly and…
The staff were friendly and approachable and gave me time to look around to decide what I wanted
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Sarah,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Zara was a great help
Zara was a great help. Attentive and listened to oor needs to find perfect sofas
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Mrs Binning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Ryan at the Edinburgh store was very…
Ryan at the Edinburgh store was very helpful and friendly.
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Edinburgh
Hello Roo,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
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