I recently bought a sofa from DFS and I had such a lovely experience. The lady who helped me was absolutely wonderful — very friendly, patient and helpful. She explained everything clearly and made... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Sales assistant (Nicky?) Very helpful, informative. Explained things thoroughly. Very easy going and happy to talk and also olet us have time to think. Just what customers want and need. No pushy sal... Näytä lisää
Yritys on vastannut
Wayne was fantastic - answered all our questions, explained the process and was not pushy or looking for a hard sell. Told him what we were after and he showed us our options
Yritys on vastannut
Tasinah was extremely knowledgeable, friendly and helpful. We visited the store with 3 sofas set in mind but ended up buying a totally different one with Tasinah’s expertise! What a truly wonderful me... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Mansfield Road, Meteor Centre, DE21 4SY, Derby, Yhdistynyt kuningaskunta
- 0333 999 9818
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful and knowledgeable
Very helpful and knowledgeable. Easy and hassle free.
Very friendly and chatty.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Amazing experience
Amazing experience
, spoilt for choice and able to actually decide for 2 reception rooms on the same day. Never been to dfs and definitely satisfied
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was very helpful and polite
Wayne was very helpful and polite, not pushy, as this can be off putting
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello Julie,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great experience
Wayne was very friendly, knowledgeable and helpful, enabling us to make the best decision for us.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello Paul,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Good sales team
Good sales team. Helpful without pestering. Not received the sofa yet but so far experience has been good
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Mark was great in helping me pick the…
Mark was great in helping me pick the ideal sofa. He was well informed and polite
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff
Both people who were helping is with our purchase were very professional, polite, pleasant and helpful
4. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Mark my sales rep was really…
Mark my sales rep was really informative, friendly, and very happy to help, was a great experience and couldn’t of asked for a better person to help me
4. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The young lady at the Derby store came…
The young lady at the Derby store came to me and asked if I needed any help she went on to show me all the chairs in stock. I have ordered one with the help from her and I’m very pleased with it.
4. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Wayne was extremely friendly and very…
Wayne was extremely friendly and very professional and very informative about the product.
3. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Derby
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lovely staff
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Excellent store and staff
Great choice of sofas and we found the perfect one for us.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
What a lovely experience
What a lovely experience. Tanib ( I am sorry if that not how you name is pronounced)
Very pleasant lady. And made the experience very fun and easy.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Derby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We were greeted with a lovely young man…
We were greeted with a lovely young man called Dominic.. So Very helpful in every way..
29. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Was made to feel welcome was not pushy…
Was made to feel welcome was not pushy and explained everything well gave me space to look around and make my decision on my own. When it came to making my order everything was extremely easy and explained well.
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Was looked after splendidly
Was looked after splendidly, was a kind person who brews a nice chocolate and coffee lol.
Was very knowledgeable and thorough.
Was a pleasure buying a corner suite.
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Incredibly helpful staff
While I already knew the sofa I wanted, Courtney at the Derby Meteor store was a massive help with my purchase. He took the time to run through the best layout possible and answered all my questions prior to purchase. Massive thanks.
26. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Derby
Hello Scott,
We are really glad to hear that our amazing store team helped you choose the right furniture for you. It is much appreciated that you took the time out to share your kind review. We hope you enjoy the furniture when it arrives in your home!
Kind Regards
Lia
DFS Customer Support
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