Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Näytä lisää
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Absolutely amazing experience. Tarlok made it so relaxing and enjoyable to choose the right sofa for us. He was a fantastic employee a really nice gentleman. So glad we was served by hi. He made our e... Näytä lisää
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Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our la... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Yhdistynyt kuningaskunta
- 0333 999 9763
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Very helpful member of staff Mr Singh…
Very helpful member of staff Mr Singh from the moment we entered the store to when we left.
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Very helpful friendly and knowledgeable…
Very helpful friendly and knowledgeable sales assistant explained everything clearly and in a good manner
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
i was only viewing today with the…
i was only viewing today with the intention of looking for some furniture to purchase at a later date to replace and update my property which is currently undergoing major subsidence repair.
I had the pleasure of being assisted by the employee Chris who demonstrated superb customer service skills and was so knowledgeable and helpful and such a great role model for his company employees .
I ended up buying my furniture today and it was only the great non pushy service from Chris that made me do this .
18. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Singh was brilliant explaining…
Singh was brilliant explaining everything and making the sale quick and painless
15. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your feedback.
Kind Regards,
Holly M
DFS Customer Support
The gentleman was thoughtful and very…
The gentleman was thoughtful and very helpfu
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service & very honest
Great service & very honest, gave great advice, it was a breeze to purchase our furniture
12. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Graham,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Mags was most helpful and informative.
14. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Debbie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Mabs was excellent
Mabs was excellent, very easy process purchasing our new sofa and made the experience very seamless.
13. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
A wonderful sofa
We ordered our sofa just after Christmas and the staff at DFS Colchester were so friendly and helpful. Our sofa arrived exactly as planned and, 6 months on, we are so happy with our purchase, it has exceeded our expectations.
27. joulukuuta 2025
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience
Great experience,
Relaxed atmosphere, Very helpful professional staff with good product knowledge
Thank you very much DFS Colchester
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent customer service without the pressure
I popped into my local DFS after viewing the website and struggling to decide on the style of sofa I wanted. I was only intending to browse, but ended up finding the perfect sofa & armchair. Chris was extremely helpful throughout the process, answering all of our questions and clearly explaining the available options. He was friendly, knowledgeable, and not at all pushy, which made the experience relaxed and enjoyable. Excellent customer service and a great shopping experience. Highly recommended!
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Chris. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Absolutely Lovely man who dealt with us…
Absolutely Lovely man who dealt with us enjoyed having a look around for future purchases whilst dad picked his armchair that matched the sofas he brought a couple of months ago
9. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Lenny,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Kev was amazing
Kev was amazing, put no pressure on to us, was really easy and quick and made the whole process really easy. Helped us choose different options for our sofa and couldn’t be happier
7. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Sophie,
We are really grateful for your kind words and for sharing your experience in our store with Kev. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Chris and Kevin
I've spoken to lots of sales staff and looked in different shops. We decided to buy at your Colchester branch because Chris was fantastic and so was Kevin. Chris was so helpful and as i had to change the sofa etc which he emailed to me I had to speak to Kevin to order in time for the Summer Sale. I hope they both get some commission.
7. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Miss Adams,
We're really grateful you shared this amazing 5* review. We are glad to hear that Chris & Kevin helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.
Kind regards,
Lia
DFS Customer Support
Singh listened to my ideas and provided…
Singh listened to my ideas and provided suggestions for the type of sofa unit I was interested in. He was very helpful.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
No pressure and nothing was pushy and…
No pressure and nothing was pushy and professional ,articulated everything, it was a very informative sales presentation by Elaine.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Bought a brilliant recliner chair from…
Bought a brilliant recliner chair from Colchester branch. Brilliant service and excellent delivery. I was kept up to date of when delivery would be. Both delivery guys were excellent.
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Just a very simple visit
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Brillant!
Great service and help! Didn't feel pressured at all and was super helpful in finding us the best things for the right price for us and our budget :)
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
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