Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Näytä lisää
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Sijainti
Vaihda sijaintiaCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Näytä lisää
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I visited DFS in Colchester today and was served by the lovely Elaine. She was really helpful and explained all of the options of sizes, material, colours etc. I purchased the Arundel furniture and... Näytä lisää
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Came in previously and the member of staff was super helpful and knowledgeable and really helped us narrow our search down. When it was time to purchase she remembered us and took the time with our la... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Yhdistynyt kuningaskunta
- 0333 999 9763
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Am amazing experience with a…
Am amazing experience with a enthusiastic member of staff who was super helpful & knew all his products
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Tracey,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing staff helpful polite great…
Amazing staff helpful polite great customer service
6. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Superb service from marbs today when…
Superb service from marbs today when buying my sofa, everything about the whole experience from start to finish was exceptional. I cannot thank Marbs and his team enough for the help and service I have received. I cannot wait to receive my new sofas with the express delivery! Amazing!
5. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Buying new sofas
Very friendly welcome and good choice of sofas. Everything was fully explained so didn’t feel any pressure to buy. Left feeling that we were valued customers.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
10/10 service
Very happy with the service recived in store today mabs was very helpful much better service in store from him. Helped us pick the right sofa for our home.
3. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Was served by Emma
Was served by Emma. Impeccable service. Very knowledgeable and explained the options and found exactly what we were looking for.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
I visited the Colchester store and lady that helped me was very helpful and kind
I visited the Colchester store and the lady I had was Very straight forward very helpful and answered all questioned I had, would recommend highly
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Elaine was the most warm informative…
Elaine was the most warm informative lady she helped use every inch of the way to purchase our new suite and dining room table and chairs, this lady should get a promotion she is an asset to the company
Linda & Rhys Warner
2. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Elaine.
Kind Regards,
Jordan
DFS Customer Support
New Sofa purchase.
Great service with no sales person pressure.
We were left to browse until we were ready to talk to a sales person.
Mr Singh the sales person was great and very helpful.
1. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The store had a large range of…
The store had a large range of furniture and we finally made our choice the staff were extremely helpful and answered all out questions.
The only down side is the ridiculous amount for delivery but realising this is a bargain chip.
31. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Matthew the salesman was very helpful…
Matthew the salesman was very helpful and knowledgeable being able to help us get exactly what we wanted and clear help us through all steps of the purchase process
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Staff was very helpful
30. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Nice experience
No one hassling you left you to browse and helpful and knowledgeable Singh was excellent knew his stuff!!
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Great service and can’t wait to get our…
Great service and can’t wait to get our new sofa, thankyou for everything DFS Colchester
29. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Once I explained what I was looking for…
Once I explained what I was looking for Mabs was very helpful and able to advise me on what sofas would meet my requirements to help me to decide on what best to purchase to fit in the space available in my lounge.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Adam,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The lady that sold the furniture was…
The lady that sold the furniture was very good at explaining everything,
First class service
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly service from mabi…
Helpful and friendly service from mabi and Emma . Knowledgeable about the furniture and care of it
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
We are really happy that Mabi and Emma met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Mr Singh
Mr Singh talked us through all the information and helped us. He was extremely knowledgeable on the products and we selected a new suite. Very pleased, very friendly man with great personality.
27. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
My wife and I recently visited DFS..
My wife and I recently visited DFS Colchester and had a great experience. Grant, the sales assistant, was extremely knowledgeable and helpful without being at all pushy. He gave us plenty of time to browse and make our own decision, which we really appreciated.
Grant also took the time to have a friendly chat with us about how long we'd lived in the area, which added a lovely personal touch to the experience. Overall, the customer service was excellent, and we felt comfortable and well looked after throughout our visit.
We'll definitely be returning to DFS in the future and wouldn't hesitate to recommend the Colchester store. Thank you, Grant, for making our furniture shopping such a pleasant experience
26. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Grant met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
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