Had a Wonderfull young lady named Imogen help us today .What made it for me was, she wasn't pushy was incredibly helpful clear and concise made sure we were 100% happy with our order and more importan... Näytä lisää
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Sijainti
Vaihda sijaintiaCowdray Avenue, Colne View Retail Park, CO1 1YN Colchester, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Mabs was extremely knowledgeable and stopped us from making a huge mistake by getting a sofa that was too big for our lounge. He spent the time and patience with us to go through measurements and fabr... Näytä lisää
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Brilliant customer service, easy to order, everything explained. The staff member who served us was really good welcoming friendly and even got my 2 children well teenager and man child a hot chocolat... Näytä lisää
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Very helpful young man, his name is MABS. Nothing was to much trouble, I loved the settee but not the material so Mabs made enquiries & yes I could have it made in the material I liked.
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Cowdray Avenue, Colne View Retail Park, CO1 1YN, Colchester, Yhdistynyt kuningaskunta
- 0333 999 9763
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
The staff were really friendly and…
The staff were really friendly and helpful.
Very personable and interesting to talk to. They were not pushy and allowed me time to make my decision.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Chris has sold us two sofas now
Chris has sold us two sofas now, he is so friendly and really helpful, great customer service and we will no doubt buy another from him in the future!
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Chris.
Kind Regards,
Jordan
DFS Customer Support
Absolutely perfect from start to finish…
Absolutely perfect from start to finish
The staff member was great at communicating my wife did not want the Scotchgaurd but he convinced me it was a no brainier
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Antony,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
We had a very good experience …
We had a very good experience when buying our sofas, the sales assistant was very helpful and most obliging
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Glad we went back to DFSThe salesman was friendly and very…
The salesman Mr Singh was friendly and very welcoming I have a hearing problem and he took that on board and faced me when talking to me
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Really friendly and helpful staff in…
Really friendly and helpful staff in store. However your telephone customer service is terrible. In 2026 hanging on phone is just not good enough!
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience! We do have other channels where you can contact our team including live chat, email and social media.
Kind regards,
Holly M
DFS Customer Support
Everything was explained to us in great…
Everything was explained to us in great detail and our salesman was extremely knowledgeable.
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, informative and knowledgeable team member. Made the purchase fun and great coffee
27. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello Tim,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Colchester
Hello Alan,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
The staff gave us space to wander the…
The staff gave us space to wander the showroom and make a choice. Once we'd chosen, the salesperson was very helpful and gave us all the information we needed clearly and concisely. We also asked about reupholstering our current sofa, and again, the salesperson was incredibly helpful.
19. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our representative was very helpful and…
Our representative was very helpful and friendly, he had good knowledge of the merchandise and made me feel comfortable.
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service
Mabs on our first visit and Kevin on our second visit were fantastic. Very friendly, knowledgeable about their products, clear with details and weren't pushy. Would highly recommend using this store.
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Excellent service from the salesman who…
Excellent service from the salesman who explained everything we needed very clearly. The only thing that could have made the experience better would have been some air conditioning in the showroom. All in all a very good service.
25. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Greeted at the door by Singh
Greeted at the door by Singh , what a great guy got us coffees and gave us all the help and advice when we needed it . Everyone was so friendly and helpful, found exactly what we wanted and can't wait for delivery. Definitely recommended 👌
24. toukokuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Colchester
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
DFS COLCHESTER. We were greeted by a smiling happy
We were greeted by a smiling happy, gentlemen called Singh. This was so lovely. He was really knowledgeable and helped us in every aspect of choosing our new sofas.
He offered us a coffee which was great.. we didn't feel pushed into anything. We Just want to give Singh 5 stars 🌟. Thank you to a lovely man.
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Brilliant customer service
Mabs understood immediately what was important to me. He was helpful, courteous and friendly. He assisted in the order to make the process simple and quick.
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
No pressure to buy, knowledgeable staff
I felt no pressure throughout the process, very helpful staff, Elaine in the Colchester branch was lovely and made me feel confident that I will be getting a good quality product, and the process was simple and clear. Also everything was triple checked.
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Singe the sales person
Our sales person, Singe, was fantastic. Left us alone when we needed it & was on hand to offer advice when we needed it. So friendly, approachable & professional.
21. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great value for money and quality
Great value for money and quality, friendly and helpful staff
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Friendly and helpful staff at DFS
Friendly and helpful staff at DFS. Thank you Mabs for your help.
18. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Colchester
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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