Both Laila and Sam were exceptional. Friendly and well informed but not pushy or “salesy”. There was none of the usual sales patter that we had in other stores. Sam in particular was fantastic and rea... Näytä lisää
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Sijainti
Vaihda sijaintiaGALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR Cheltenham, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
After seeing a sofa on the website me and my husband loved we tried to purchase from online but the website kept crashing so we decided to go into our nearest branch cheltenham to take a look at it in... Näytä lisää
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From the moment we started talking I got the feeling all Samuel wanted to do was sell us what we wanted. I was given options time to think and never felt pressured to buy. His knowledge on everything... Näytä lisää
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We wanted a new recliner sofa and had seen something we liked on the DFS website. We went to our local store to check it suitability but decide to buy a different sofa! Carrie, in the Cheltenham, sto... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
GALLAGHER RETAIL PARK GALLAGHER RETAIL PARK, GL51 9RR, Cheltenham, Yhdistynyt kuningaskunta
- 0333 999 9758
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Lovely staff
Lovely staff, helpful and knowledgeable, got our sofa ordered quickly and efficiently
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Cheltenham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting DFS. 😊
Kind Regards,
Vanessa
DFS Customer Support
Very helpful friendly staff everything…
Very helpful friendly staff everything explained vlearly
11. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Cheltenham
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
It was a very pleasant experience
It was a very pleasant experience. Every thing was explained to me by the lovely lady who dealt with me.
8. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good morning Kathy,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Friendly and knowledgeable staff who…
Friendly and knowledgeable staff who provided a great service.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Very very helpful
Very very helpful, helped us find exactly what we were looking at for our new home
7. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very good service.
31. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good afternoon,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
EASY ONLINE ORDERING
Easy online ordering and credit agreement after visiting our local store to view our chosen items. Ability to track our order on line through to delivery.
6. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
EASY ONLINE ORDERING
Easy online ordering and credit arrangement after visiting our local store to view our chosen items. Ability to follow progress of our order online.
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent customer service really…informative polite and no sales pressure
Excellent customer service really helpful and no selling pressure was a pleasure to purchase
6. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good afternoon Gemma,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
sofa purchase
Mike was very knowledgable and helpful, excellent customer service would highly recommend them for a new sofa.
4. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
We had Sam,great detail on the sofa and…
We had Sam,great detail on the sofa and package deals for cleaning,happy to anser all questions which made everything easier,great service.
Gary Boseley
3. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Very friendly
Very friendly, informative and suggested certain things like what size the furniture would fit our room best. Staff was very helpful
3. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Good overall atmoshere in the shop .
Good overall atmoshere in the shop. Did not feel pressuredstaff helpful and relaxed.
2. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
We entered DFS and we were asked by an…
We entered DFS and we were asked by an advisor if we needed any assistance, we said we were just looking not intending to buy anything today, for a sofa and reclining chairs we were left so we could look around, if we required any assistance we just needed to ask. We liked the way we could sit and try and wander around without being harassed. We then made a choice and our advisor Ruchira came and advised us of colours and answered any questions we had. She was very professional and helpful. We felt she offered us a good deal and decided there and then to buy our new sofa and reclining chairs and looking forward to them being delivered in a few weeks.
1. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good morning Naida,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Very nice member of staff
Very nice member of staff , very helpful made the purchase easy and effortless would recommend
31. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good morning,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful and very friendly
Very helpful and very friendly. Didn't catch their name but was very happy with the service from a clean and tidy store.
31. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Lovely choice of furniture and great…
Lovely choice of furniture and great savings. Really easy to afford with the 4 years 0% interest! Customer service was 10/10. Rouiche was very helpful and patient with our bundle! 👍
29. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really good service
Really good service, helpful and informative from the staff member. Provided relevant knowledge about products and finance terms. Made sure the sofa could be delivered up to my 3rd floor flat. I knew what I was going in to the shop to order, completed in 15 minutes.
30. maaliskuuta 2026
Vastaus yritykseltä DFS Furniture - Cheltenham
Good morning Louis,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
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