The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start... Näytä lisää
Yritys on vastannut
We visited this store on the 30/07/2026 and the customer service rep (apologies i cannot remember the name but its the young Somalian brother) the service he provided was so good! He explained everyth... Näytä lisää
Yritys on vastannut
Excellent Service at DFS Brent Cross I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service. We purchased a sofa, coffe... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Tilling Road, Brent Cross Shopping Park, NW2 1LS, London, Yhdistynyt kuningaskunta
- 0333 999 9804
4,8
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The advisor that helped me today was…
The advisor that helped me today was excellent, in my view she went above and beyond with her customer service. Her knowledge and experience shone through when dealing with me.
29. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great staff and products
Great staff. Great options and service. All at a competitive price.
22. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Lovely customer service
27. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
I was served by Gary
I was served by Gary. He was very good, very knowledgeable, very helpful.
26. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Brent Cross
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
very good service
26. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Great customer service
Great customer service. We were greeted by a lovely man who was very helpful, very informative and made us happy with our choices.
11. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Professional staffing
Professional staffing. The care and attention that each person receive.
4. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Sales lady was knowledgeable and really…
Sales lady was knowledgeable and really nice.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Gary was very helpful
Gary was very helpful. He explai ed everything in detail. GREAT experience.
23. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
The customer service was good the…
The customer service was good the staff was very helpful.
7. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
I visited DFS in Brent Cross on 13th…
I visited DFS in Brent Cross on 13th August, arriving only about an hour and a half before the store closed. I was looked after by a lovely member of staff who was absolutely fantastic from start to finish.
She was extremely knowledgeable, patient and helpful. She took the time to show me a wide range of sofas, carefully explaining the differences between them and the various features and functions available. At no point did I feel rushed, despite it being quite late in the day.
I was so pleased with the service and advice I received that I ended up purchasing a two-seater sofa with some fantastic built-in features.
Unfortunately, I can’t remember the lady’s name, but I really hope DFS can identify her from the date of my visit and my purchase. I think she was from Asia and was wearing a white top. I would like her to know how much I appreciated her patience, professionalism and excellent customer service.
Sonia Branco
13. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent Service at DFS Brent Cross
Excellent Service at DFS Brent Cross
I had a very positive experience at DFS Brent Cross, especially thanks to Aliona, who provided exceptional customer service.
We purchased a sofa, coffee table and side table on 17 July. Aliona explained everything clearly and patiently helped us throughout the purchase. A few days later, we requested a change to our order, and she was once again extremely helpful and arranged everything for us without any hassle.
Unfortunately, I also received a parking charge because I stayed longer than the permitted parking time. Aliona went above and beyond to help me with this issue and managed to get the parking charge resolved.
Aliona is exceptionally helpful, professional and genuinely cares about her customers. Her support made the whole experience much easier and more enjoyable.
Thank you, Aliona, for your outstanding service. You are a real credit to DFS Brent Cross!
17. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Aliona met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
The sales assistant was patient and…
The sales assistant was patient and knowledgeable and helped us decide which reclining sofa to choose
19. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Hello,
Thank you for sharing your lovely feedback with us.
Kind regards,
Holly M
DFS Customer Support
Jade was excellent
Jade was excellent, she explained everything to us and made us feel comfortable
18. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I was very happy with service provided…
I was very happy with service provided to us, the staff was very helpful, so overall we were satisfied.
10. elokuuta 2026
Vastaus yritykseltä DFS Furniture - Brent Cross
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.