A very pleasant young man who was very knowledgeable helped us. He explained the finance details very clearly. He took our order and explained everything. He also explained about replacement covers an... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
We were served by Akaash at the Bradford store and he was unbelievably helpful. He was very honest and gave us the best advice. He made us feel confident and reassured us. He went above and beyond. We... Näytä lisää
Yritys on vastannut
We had a fantastic experience purchasing our sofas, and Akaash made the whole process smooth and enjoyable. He was friendly, knowledgeable, and incredibly patient, taking the time to answer all of o... Näytä lisää
Yritys on vastannut
Took a trip to the Bradford Forster square store, picked two sofas & Paul sorted everything for us from start to finish. Nice & polite bloke & he leaves you to look around & to make choices for you... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Valley Road, BD1 4AG, Bradford, Yhdistynyt kuningaskunta
- 0333 999 9734
4,9
Erinomainen
3 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Excellent sales assistant
Excellent sales assistant, No hard sell at all. Explained everything clearly. Very engaging.
29. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Huge shoutout to Simran for helping us…
Huge shoutout to Simran for helping us out for our new sofa set! Buying furniture can be overwhelming, but she made the whole process feel easy and even fun. She was very patient with all our questions regarding dimensions and delivery. We are so happy with our purchase and truly appreciate the top-notch customer service she provided. Thank you, Simran!"
28. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good morning Ammar,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Simran.
Kind regards,
Lia
DFS Customer Support
Good friendly advice
26. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
A very relaxed approach by Paul at…
A very relaxed approach by Paul at Bradford DFS. Very friendly nice guy.
No pressure from Paul at all.. nice to see these days.
He helped me with any questions i had and reassured me with any concerns i had.
He made buying my new sofa a very easy and quick experience.
Top man cheers.
26. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
Hassan helped me find the perfect sofa for my need and i was absolutely satisfied with the customer service that was delivered whilst i was there.
23. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Good morning Maryam,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
the staff down in the Bradford shop are…
the staff down in the Bradford shop are really nice and cheerful especially Paul who has helped me on 2 occasions with a client choosing a chair and sofa. he was very patient with the client and made sure we both understood the details,
the shop was clean and tidy.
21. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good Afternoon,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service very helpful…
Great customer service very helpful staff very happy with service.
14. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Great service
Zarah was really helpful and provided us with all the important information we needed to know about the kind of sofa's we were buying
13. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Really disappointed
Really disappointed.
I Ordered san mateo
1 power G and 1 power no arm unit
Having the option to move no arm to any side.
I told them exactly what I wanted and why I wanted it like this.
Well instead I was sent option R 2corner 2 .
They wouldn’t take it back said I ordered this one. my fault I didn’t check the papers just took there word for it and trusted them. sofa cost me £2399 . They said well this option was cheaper than the other option and they couldn’t take it back. They really mess up.
Sofa arrived with 3rd party delivery no legs on sofa was left like this for a few days after chasing them up. Offered me £100 cash back because they messed up.
It wasn’t the first time I bought a sofa A few months prior I bought a £3500 sofa to which went quite well as that was a 2 2seater quite straight forward and already in stock.
Don’t trust what they say read and check papers. No exchanges refunds or part exchange what I asked for they weren’t bothered and it was a lot of money involved.
Poor service once you buy.
13. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Bradford
Good morning,
Thank you for taking the opportunity to share your review with us, it is disappointing to hear of the issues faced upon your recent purchase at DFS. For store orders, we request the order is thoroughly checked prior to completion to ensure you are happy with the product, the terms and conditions are available to view at the point of purchase also.
Unfortunately, as no order reference number has been provided we are unable to locate your order. However, if you would like to discuss this matter further please do not hesitate to contact our Customer Service Team on 0333 9999 777 and choose option 4.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The worker there called aaksh gave us a…
The worker there called aaksh gave us a very good idea for our living room and was very helpful
18. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Outstanding Service from Haassan at…
Outstanding Service from Haassan at DFS!
I recently had the pleasure of working with Haassan at DFS, and I couldn’t be more impressed with his level of professionalism and knowledge. From the moment I walked into the store, he was welcoming and attentive, making sure to understand exactly what I was looking for.
Haassan took the time to walk me through various options, offering insights on quality, comfort, and pricing without being pushy. He was able to answer all of my questions with ease and genuinely seemed to care about helping me find the perfect furniture for my home.
What stood out most was his patience and willingness to go the extra mile to ensure I was completely satisfied. It’s rare to find someone so dedicated to providing a personal touch in customer service, and Haassan definitely made my shopping experience at DFS a great one.
I highly recommend Haassan if you’re planning to visit DFS—he’s friendly, knowledgeable, and truly a pleasure to work with. Thank you for making my purchase easy and enjoyable!
16. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Hassan.
Kind Regards,
Jordan
DFS Customer Support
Rash was very helpful and showed me…
Rash was very helpful and showed me lots of options and great deals. Really happy with my service today and the manager checked over the order to make sure it was all ok
17. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Good Morning,
We are really happy that Rash met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Pleasant and informative conversation…
Pleasant and informative conversation about the furniture.
16. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We were very impressed with Aakash at…
We were very impressed with Aakash at Forster Square retail park. He knew all about the furniture in the store, and guided us towards the products that matched our shopping list. There wasn’t any hint of pressure, and gave us the time to think it all through. He answered all our questions clearly, and even offered us a coffee! 5star rating!
16. huhtikuuta 2026
Vastaus yritykseltä DFS Furniture - Bradford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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