Yes we did 👍🏽 purchase a sofa... thanks to Bal at the Birmingham branch ... highly recommended with his sales experience & lovely hospitality like we were on hoilday lol ... excellent product knowle... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I had a very good experience at your Birmingham store. I was shown options in sofa beds and was given information about colours and materials. I purchased a sofa bed using the 4 year 0% and the Ag... Näytä lisää
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The salesman Amjad was really amazing, listened to what I wanted & explained the item purchased & others sofas I was considering & in the end chose what I wanted with Amjads help. Also the manager L... Näytä lisää
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Unfortunately we forgot the name of the gentleman who helped us today. However he was very helpful with looking for the right sofa with our preference of colour, fabric feel and style of sofa. We walk... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
John Kempe Way, B12 0HU, Birmingham, Yhdistynyt kuningaskunta
- 0333 999 9782
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Bally at dfs birmingham is a absolute…
Bally at dfs birmingham is a absolute legend, went through so many sofa options with us untill we found the ones we wanted thanks to him. The service delivered was 10/10. highly recommend visiting that branch and getting help from bally.
12. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Lady was very helpful
Lady was very helpful, didn't feel pressured, explained everything in detail, 10 out of 10
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
I knew what I wanted prior to attending…
I knew what I wanted prior to attending store in Birmingham. Sales person was very helpful and efficient - providing good information. Happy with the outcome
11. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very good and nice staff
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Excellent service from B'ham DFS store
Excellent service from Bham DFS store, Summer was very helpful and followed up when agreed, thank you.
9. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent customer service
Imran provided excellent service. He was friendly, professional, and very helpful from start to finish. A credit to the DFS team.
6. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Dealt with Stef who was attentive and…
Dealt with Stef who was attentive and patient helping us through the whole buying procesa
8. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birmingham
Hello Elwyn,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Sandra was brilliant she never pounced…
Sandra was brilliant she never pounced on us like so many others( which is annoying) and she was so helpful with assisting us in purchasing our sofa.
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Excellent services from Baldev
Thank you for the excellent services at Birmingham DFS, particularly Baldev who helped us find a perfect couple of sofas for an amazing price, and his patience when answering our every query. He served us drinks and made us comfortable to review the particulars. Much appreciated when buying our first sofas
7. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Vastaus yritykseltä DFS Furniture - Birmingham
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Vastaus yritykseltä DFS Furniture - Birmingham
Hello Mercy,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent service from Irum at …
Excellent service from Irum at Sofology. She was friendly, professional, and very helpful throughout our visit. She took the time to understand what we were looking for and helped us choose the perfect sofa. Her customer service was outstanding, and she made the whole experience easy and enjoyable. Highly recommended!”
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello Alia,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Irum.
Kind regards,
Lia
DFS Customer Support
Friendly staff who left us alone till needed
Friendly staff who left us alone to stroll around the store but were there when we had a question.
5. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello Mrs Jones,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Brought wrong sofa had to wait another 6 days
Brought wrong sofa and had to wait 6 more days
28. helmikuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Good morning Rose,
Thank you for taking the time to share your feedback and to bring this issue to our attention. It is very disappointing to hear incorrect furniture was supplied, this is not the service we would ever aim to provide. I do sincerely apologise for any intal difficulties however, I am glad this has since been resolved. We hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I received excellent customer service…
I received excellent customer service from staff member Jimmy who explained everything in great detail.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Hello Jeanette,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very friendly
Very friendly, knowledgeable and helpful staff without being pushy, excellent customer service.
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
One very happy customer once again!
I had a wonderful experience being served by Sarah, who was so well informed about the collections in store and gave fantastic advice when purchasing. Sarah was ever so patient aswell as knowledgeable. The sofa selections at DFS never fail to disappoint, and the quality and craftsmanship has kept me a returning customer for over 20 years! I was a little unsure this time about what to go for or even if I should keep what I have, but Sarah spent time to understand what sort of sofas I like and need and recommended accordingly. I visited the store three times before proceeding and each time she helped with colour selection which I changed twice, along with measurements of the sofas by emailing me what I chose to be able to measure at ease at home without having to trawl through the website, and I then was ready to proceed with the purchase. Thank you Sarah! Wish you all the best! And DFS is excellent sofa selections! From one very happy customer once again!
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Birmingham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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