DFS Furniture - Birmingham Arvostelua 

Jimmy was a very helpful and amazing sales person who explained everything really well and made us feel comfortable

customre service was great

I found the young lady who took my order was very proffesional and polite

The excellent customer service provided by one of the staff called marwa. It make it easier for us to navigate and select the best option for us within our budget.

The young man that served me was very polite and chatty and gave good advice. He is a credit to dfs

The staff member was really good and caring I think it was Stef

Jimmy was a great help

A very friendly welcoming staff, very helpful in getting what was needed and very convincing on the price.
Clear explanation of the DFS policies and procedures

Well done.

Good customer service

I had an amazing experience at DFS. The customer service was excellent, and the whole process was smooth and enjoyable. A special thank you to the shop assistant, Kive, who was incredibly friendly, patient, and helpful. Kive went above and beyond to make sure we found exactly what we were looking for. Highly recommended!

Jimmy Singh was very helpful and offered excellent service, treated us very well and showed loads of deals

Imran was fantastic extremely knowledgeable and professional. He took the time to go through everything with me in detail, explained all of my options clearly, and provided the best advice and deal to suit my needs. I really appreciated his patience and expertise throughout the process.

Ordered from DFS Birmingham Store

Complete headache!

Notified me last minute it was displayed sofas instead of new. Anyway I agreed in good faith, When it was sent out the first day in a few hours it became sunken.

The day of the delivery & the concurrent day it started releasing horrible concrete like gasses of chemical and odours to the point it’s absolutely unliveable causing constant coughing & sneezing yet the Birmingam managerial branch, Lewis and Sandy to be specific are making this difficult to return

Worst experience ever managerial are trying sweep this under the rug to book a DFS assessment on the 17th just to save themselves even though these sofas are past just being sunken seats it’s not about that anymore which they seem to not understand it’s to the point me and my family’s wellbeing is at harm by the intoxicant chemicals gass the sofas releasing.

The Sofas are plain and simply a complete Health hazard.

I will write to decline the DFS technician and declare my 30 days refund act

Ridiculous Experience! Never Again!

We were supported by Kev who was very friendly calm and supportive he helped make our purchase smooth and hassel free top guy has really good customer service and clearly knows his stuff

Brilliant customer service from the second we entered the store.
Ballie helped us chose our sofa from a wide range of options

Went to DFS store in Birmingham to look for a sofa and chair. Found what i wanted thanks to Kev for helping me choose the right one for my home

We bought our DFS Furniture today and were glad that Bally at Birmingham DFS was very helpful. It was a very positive experience, which we will also mention to others.

DFS furniture is very quality and attractive,.
Staff that she served as her name is Summer she is wonderful, given good advice, she is helpful.

Greeted on arrival by Jimmy after we looked around he helped with any questions we had and got the sale in.

The assistant was really helpful pleasant. Answered all my questions as well just chatting in general made me feel comfortable was very patient. Made it so easy