We had the pleasure of being served by Izzath at your Beckton branch today. Izzath listened to our needs and ideas Made suggestions and recommendations. He was very professional and friendly we did... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The salesman was very friendly and wasn't pushy for a sale at all .we were offered refreshments while we spoke about our different options .Once we decided on the furniture we wanted the salesman... Näytä lisää
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Exceptional staff, very friendly and knowledgeable. Kelly was excellent in that she spent a lot of time during my multiple visits by going through all the details of the products, the measurements and... Näytä lisää
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My experience buying from DFS was great from start to finish. The staff were friendly, welcoming, and never pushy. They took the time to answer all my questions and helped me find the right sofa for m... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Claps Gate Lane, E6 6LH, London, Yhdistynyt kuningaskunta
- 0333 999 9789
4,8
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Moin was very helpful made choosing my
Moin was very helpful made choosing my
First sofa easy thank you very much
11. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
From the time i entered the store i was…
From the time i entered the store i was made welcome by the sales assistance.
I knew what I wanted to buy but the preservation of the chair was properly explained.
The staff who attended to me was very professional and knowledgeable.
The name of the staff is Mow.
I visited DFS Beckton on the 10/07/2026.
My name is Mauton Agosa.
10. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello Mauton,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Beckton
Hello Stefania,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Staff called kashish was so helpful i…
Staff called kashish was so helpful i live on the 8th floor and no other staff told me I can have a removable hand on the sofa to have the best possible sofa of my choice! She helped and and was the first to relate this information to me!
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
My wife and I were the first customers…
My wife and I were the first customers this morning. Ibrahim let us in early because we arrived 10 minutes before opening time. His service was exceptional. We were really pleased with his help, and he assisted us in choosing the perfect dining table.
6. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Moon from DFS Beckton was really…
Moon from DFS Beckton was really helpful and gave us all the information and guidance we needed. Excellent service!
5. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Muktar is very helpful and kind
Muktar is very helpful and kind. Walked us through everything we needed and answered all the questions we had. He made us feel very welcome. Will definitely be coming back
4. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
When i went in dfs Beckton to buy sofa…
When i went in dfs Beckton to buy sofa at the beginning there was staff coming up to me and asking if I need help after while when I found the right sofa and needed help there wasn't anyone around. I had to go around to find someone who come to help us after an hour later.
27. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Our sales advisers aim to take a relaxed approach to ensure you are comfortable when browsing the store however they are always happy to help upon request.
Kind Regards,
Holly M
DFS Customer Support
Customer service advisor Salman was…
Customer service advisor Salman was great, he was very helpful- he answered my questions & gave me all the information I needed.
The manager was very friendly & helpful too
21. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello Majeda,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Beckton
Hello Tareq,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Kumar was very personable and excellent…
Kumar was very personable and excellent in handling all our questions from the moment we walked in to completing our order.
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
very good he was very appreciative…
very good he was very appreciative good customer service
2. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Noah - Top Service
Noah provided excellent service throughout our visit. He was knowledgeable, courteous, patient, and offered great advice without any pressure. He even made us hot chocolate, which was a lovely touch. The entire purchasing process was smooth, straightforward, and enjoyable. We would highly recommend Noah to anyone looking for outstanding customer service.
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Salman the sales assistant was very…
Salman the sales assistant was very helpful and informative.
1. heinäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
DO NOT BUY SOFA CARE INSURANCE.
DO NOT BUY SOFA CARE INSURANCE.
A Dfs technician visited my home to inspect my sofa and confirmed that the damaged seat could be replaced and that he will order that in for me. Based on this, Ive been waiting for the replacement. He told me it would take 2-3weeks for the part to be delivered and to then give him a call so he can come fix it. However, it has now been over a month since the inspection, and I have received no update or replacement. When I contacted DFS for an update, I was told that the peeling on the sofa was "built up over the years," implying that the damage may not be covered. This directly contradicts what your own technician told me during the inspection.
This is Absoloutely pathetic and dissapointing!
Not once have I needed to write a claim because I have taken care of my sofa exactly how I’ve been told by the sales man during the sale.
I have even told your technician Toni
I would need another box of care kit as I have ran out. The seat has got clothing dye on it and it’s very obvious. If he couldn’t fix it then why would he then say to me he will ordering a replacement and basically make me wait for over a month for me to get told it won’t be replaced. I will be taking this further because this is absolutely time wasting and lying to your customers.
I’ve had their sofa for 4 years. And this is how they treat their customers. Don’t fall for their “sofa care plan”
30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DFS Furniture - Beckton
This is very disappointing and we apologise for any inconvenience caused.
Unfortunately as no order reference number has been provided we are unable to locate your specific details. However, if you would like to contact our Customer Service Team on 0333 9999777, they will certainly look into this for you.
Kind Regards,
Vanessa
DFS Customer Support
Very helpful knowledgeable staff
30. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
New sofa .. and bed ...We was left to wander around the store…
We was left to wander around the store and look at what we wanted without a salesman or women harasing us or tell us what we want... a gentle polite approach was made and the salesman took the time to explain everything to us we are happy with the service received
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great service in store
Great service in store, lovely salesman very knowledgeable, explained everything well , really nice guy
29. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Beckton
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
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