We were looked after by Freddie and Brad who were both amazing and really went the extra mile to make sure we knew exactly what we were getting when buying an ex customer sofa (along with our other s... Näytä lisää
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Sijainti
Vaihda sijaintia1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG Ashford, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Great team at the Ashford store. Priya was very helpful and guided me through the options available. All details were then checked by her colleague, Freddie, which was efficient and reassuring.
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We had a very successful visit, We were able to look around the store at our leisure without being harassed. Once we were ready Mike was straight there to place our order. He was incredibly friendly a... Näytä lisää
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Very nice friendly and helpful staff. Despite a short wait whilst staff were engaged with other customers we were offered tea/coffee during the wait. The salesman was so nice and very efficient. A r... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
1 Barrey Road, Unit 1a Ashford Retail Park, Sevington, TN24 0SG, Ashford, Yhdistynyt kuningaskunta
- 0123 350 3089
4,9
Erinomainen
5 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Helpful and friendly staff .very polite…
Helpful and friendly staff .very polite and pleasant young lady that served us.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vabessa
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Lorraine A
DFS Central Customer Support
From the moment we decided to buy
From the moment we decided to buy, the salesman answered any queries we had, assisted us with choosing the right sofa and chairs to suit our requirements. he was very knowledgeable and explained all the options available. He guided us through placing the order, explaining all the aspects as we went along. In all, a very pleasant experience, and a very pleasant and knowledgeable salesman !
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Extremely understanding
Extremely understanding, knowledge patient staff, great management, excellent staff couldn't have wished for better service, a credit to your company.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
The advicegreat from the person who felt…
The advice from the person who felt with us was very helpful and friendly 10 out of 10
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello Malcolm
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Really enjoyed our experience today
Really enjoyed our experience today, James was very helpful explaining all details regarding the two sofas I was interested in, he asked me if I was interested in the small sofa or the larger one which I really didn’t realise there were, everything was very professional. I would recommend this company. Very friendly.
My daughter and I did have a chuckle regarding our tea and coffee which he totally forgot about but we didn’t mind as he was such a lovely person
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello Lesley,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with James.
Kind regards,
Lia
DFS Customer Support
Had a great experience today in the…
Had a great experience today in the Ashford store , Charlie helped me , he was so knowledgeable and friendly 10/10 from me
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Lovely sales man but lots of “samey same”
It’s uncomfortable when a sales person immediately comes over to you when browsing and starts the “sales chat”
Disappointed with the lack of range available. Lots of “the same”
We have been DFs customers for many years but there needs to be more choice
24. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you for sharing your review with us. Our sales team will offer assistance upon your arrival however will come back later when you have had the chance to browse the store. Due to limited space we are unable to display all of our products, however the full range can be viewed online.
Kind regards
Holly M
DFS Customer Support
Sofa
Lovely polite staff, very knowledgable of products. Understood exactly what we were trying to schieve. Great customer service
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
My salesman was brilliant
My salesman was brilliant: so knowledgeable about his stock, as well as keen to help. His suggestions were very helpful.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Customer support and service were great.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience buying a…
We had a great experience buying a sofa, first time with DFS for us.
All staff were very friendly in a good way ( not pushy)?
We would like to personally thank Freddy from the Ashford Branch who looked after us regarding the purchase of our sofa, who was friendly and professional and explained everything clearly.
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Freddy met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Brilliant service
Brilliant service, made sure we understood every aspect of what we were buying before making the purchase.
10/10
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Ashford
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Freddy was attentive and friendly
Freddy was attentive, friendly and very helpful
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Good experience and good stuff nice…
Good experience and good stuff nice lady in there
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
I had a great experience with both of…
I had a great experience with both of the team from the word go. The team was also excellent when my sofa was about to be delivered on the wrong day and they were able to help me . So many thanks to Freddy ,he is very helpful and welcoming.
20. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Ashford
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Fred from dfs in Ashford Kent was…
Fred from dfs in Ashford Kent was absolutely brilliant with our purchase of our new sofas and sideboard units that we need.
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Ashford
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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