We were very happy with the service when we arrived. We were introduced by a lady Advisor named E50 - Celine. We were given of time to browse around store and were asked did we need help. We were ex... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaAintree Way, Racecourse Retail Park Unit 11, L9 5AN Liverpool, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Celine, the advisor, was very pleasant, helpful, and welcoming. She tailored to all the requirements I was looking for, and provided excellent customer service. She explained in detail the benefit... Näytä lisää
Yritys on vastannut
We visited the DFS store at Aintree Retail Park on Saturday 8 August where we were assisted by Celine, who was very professional, knowledgeable and friendly. Celine answered all our questions and gave... Näytä lisää
Yritys on vastannut
Friendly, helpful staff. While buying process is very straight forward and simple. Great finance offers too. Returning customer who would return again!
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Yrityksen kirjoittama
Yhteystiedot
Aintree Way, Racecourse Retail Park Unit 11, L9 5AN, Liverpool, Yhdistynyt kuningaskunta
- 0333 999 9846
4,9
Erinomainen
4 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
We ordered a chair and everything I…
We ordered a chair and everything I asked for was available. Everything was explained carefully. We then added a leather chair onto the order via phone but Richard at the store in Aintree called to let us know we had ordered the wrong one so after visiting the store Richard helped us rectify that
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Richard was really helpful & friendly
Richard was really helpful & friendly. We felt relaxed. There is a good range of products. I was very pleased with express delivery rather than having to wait 12 weeks. The prices are very competitive
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello William,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We are happy to hear that you enjoyed your visit to the DFS store and you experienced excellent customer service. Thank you for taking the time to write us a review, it is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Celine was so lovely with me helped me…
Celine was so lovely with me helped me through the decisions and was really helpful!
23. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Callum was very helpful and made…
Callum was very helpful and made picking the right sofa easy. I had an idea of what I wanted but wasn’t too sure and he made the process simple and quick and was friendly.
2. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The assistant Matt was very helpful and…
The assistant Matt was very helpful and gave us lots of useful information on our purchase. We would recommend this store to all family and friends.
1. kesäkuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello Colette,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Absolutely brilliant customer service…
Absolutely brilliant customer service from Richard in the Aintree store, also all the staff in the store made us feel welcome and comfortable. Pleasant experience and excellent service. Thank you so much.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Great Service
Celine was really good, went the extra mile to help. Made shopping a pleasure
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Jess was a great help
Jess was a great help, lovely. Helped us from start to finish! Easy process and felt very comfortable. Shop also smelt lovely.
31. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Staff member
Staff member, Sarah, was very helpful. She explained everything clearly so I could make the right choice. She was friendly and professional.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
we have previously called at this store…
we have previously called at this store but was unable to purchase (not sold our suite)but staff very helpful.
today we was greeted by a salesman (Richard) he was very polite and helpful we had no hesitation in buying the suite we required, thank you.
30. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Richard.
Kind Regards,
Jordan
DFS Customer Support
Vastaus yritykseltä DFS Furniture - Aintree
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I found the service I received excellent was…
I found the service I received was excellent lovely assistant Celina so helpful and kind I’d give her 10/10 I’m 84 lady she kindly helped me to sort things glad I chose your store for to buy my chair
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Celina met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Excellent service throughout and an enjoyable experience.
We met Celine about a week ago when we first visited Aintree DFS to look for sofas, and she was incredibly welcoming and helpful. She was friendly and patient throughout, and that made such a positive impression that we came back. Excellent service throughout and an enjoyable experience especially because we were with kids and they felt very comfortable as well. I would rate Celine 10/10. Highly recommended
28. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Celine met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service. Very polite, patient and she helped with all the information I needed. Amazing service.
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service
Excellent customer service! Callum H was extremely helpful and informative with our purchase.
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great customer service in store
Great customer service in store. Very friendly member of staff very helpful
29. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
excellent and prompt
very helpful, polite,and thorough during the purchase of the item
26. toukokuuta 2026
Vastaus yritykseltä DFS Furniture - Aintree
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
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