I ordered two Adirondack loungers and a small table directly from Deuba XXL uk as it was significantly cheaper than ordering the same product from Amazon. I was anticipating that there might be some... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
This company is totally worthy of a five star rating. I have used them for several orders of garden furniture over the last few months. The quality of product is excellent, a good price, really stur... Näytä lisää
Item arrived on time as planned to UK. Was misled by advertising images and it came with no cushion…tried contacting Support to get one sent…no response at all after 24hrs (so far), no option... Näytä lisää
Yritys on vastannut
I am pleased withthis transaction, prompt delivery . The item was well packaged and appeared tp be excellemt quality . This camping table is just what we needed for fishing trips. It looks sturdy.... Näytä lisää
Yrityksen tiedot
- Puutarhakalusteet
- Lasten lelukauppa
- Tee se itse -kauppa
- Kodintarvikeliike
- Olohuonekalusteiden myynti
- Lemmikkieläintarvikekauppa
Yrityksen kirjoittama
Deuba quality at the best price, garden furniture, home furniture, decoration, DIY, games, toys, trampolines, barbecues and more, fast and free delivery.
Yhteystiedot
Zum Wiesenhof 84, 66663, Merzig, Saksa
- service@deubaxxl.co.uk
- www.deubaxxl.co.uk
4,1
Hyvä
728 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 82 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Really beautiful sun loungers
Really beautiful sun loungers. Easy to put together, every piece fitted well, all the fittings were supplied and correct. They arrived very quickly after I ordered them, and well packaged with no plastic. Excellent and trustworthy company.
10. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Ben,
Thank you for your lovely feedback! We're so pleased to hear you're happy with your sun loungers and that everything arrived quickly and as expected.
We really appreciate your support and hope you enjoy them!
Kind regards
Ellen
Vastaus yritykseltä DeubaXXL UK
Hi Ken,
Thank you for your great feedback! We're glad you found our website easy to use and our prices competitive for the quality we offer.
We really appreciate your support!
Kind regards
Ellen
Still a work in progress with some experimentation to come. The order was delivered promptly and in…
The order was delivered promptly and in good condition.
The product was not quite what I expected in that I expected each of the 4 bins to be separated by a divider of some kind. I was surprised to find that the bins all link inside. There is nothing to prevent the contents of one bin falling into the next.
The assembly was made more difficult by an excess of plastic flash on some of the parts where they joined together with others. However I have now managed most of the assembly. The lids needed some understanding of how they were meant to fit together as the diagram was not totally clear. It is difficult to see how the lower connecting pieces (F) are to be fitted without turning the whole assembly on its back or upside down.
It remains to be seen whether the interconnectedness of the bins causes any issues with operating the bins as a composting system. It may actually facilitate moving compost from one bin to the next.
11. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi John,
Thank you for your feedback - this is very valuable and helps us continually improve.
We have contacted you directly in order to review this further with you and provide further support.
Thank you again,
Kind regards
Ellen
Needs stronger tools to build it!
The gardenbench is lovely and quite easy to put together
BUT...the allen keys are absolutely useless to tighten the screws hence they are not strong enough to tighten and fix. Another tool was needed for someone to help screwing them in. The screws are so big and the allen keys far too small and fiddly.
Bench looks nice though.
12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Jean,
Thank you for your feedback!
Your comments are very helpful, and we’ll be sure to pass this on to our product team as we’re always looking to improve.
We hope you enjoy your bench, and if there’s anything further we can assist with, please don’t hesitate to get in touch.
Kind regards
Ellen
I found Deubaxxl to be very good
I found Deubaxxl to be very good. The item (wheelbarrow) was a good price and shipping was included.
Shipping was quick although the tracking number didn't work ; This didn't matter though as DHL sent updates anyway.
Item is decent enough quality for the price and I'd happily shop with Deubaxxl in the future.
28. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Rich,
Thank you for your kind words! We're really pleased to hear you were happy with the price, quality, and quick delivery of your wheelbarrow.
We appreciate your note about the tracking and will look into that. It’s great to know you’d shop with us again! Thanks for your support!
Kind regards
Ellen
Great quality item
Great quality item. Bought the Casaria sun lounger table as I know the quality is top notch, fits in well with our other garden furniture. Reaonably quick delivery which was very well packaged and easy to assemble.
7. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Adrian,
Thank you so much for your kind words! We're really glad to hear the sun lounger table fits in nicely with your other garden furniture and that you’re happy with the quality.
We hope you enjoy using it!
Kind regards
Ellen
Very nice product good comunication
Very nice product good comunication
30. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Angelika,
Thank you for your review!
We are so pleased to hear you are happy with your experience with us and hope to serve you again in the future.
Many thanks!
Kind regards
Ellen
Very high quality item
Very high quality item, securely packaged. Easy to use website.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Neil,
Thank you so much for your kind review! We are so pleased to hear your experience with us was great! :)
Thank you again,
Kind regards
Ellen
A very good product although a heavier wood would enhance it.
A very good product although a heavier wood size wood enhance it further. The colour is a little odd; a brown colour would be more subtle.
Substantial joints require more than simple allen keys, maybe a small socket with allen key tip which could fit an electric drill. I am 80 and haven’t the strength to use just an allen key.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Mike,
Thank you very much for your thoughtful and detailed feedback. We're really glad to hear you’re pleased with the product overall, and we truly appreciate your suggestions.
Your comments about the wood weight, colour, and assembly process are especially helpful and this will help us continue to improve.
Thank you again for taking the time to share your experience.
Kind regards
Ellen
The crate is very good quality and service & delivery were quick
The delivery was quick and the crate is superb. It’s easy to assemble and easy to break down to put away. Well made with water bowl and spare catch. I love it thanks
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Janice,
Thank you so much for your kind words! We're really pleased to hear that you’re happy with the crate and that it was easy to assemble and store away.
We truly appreciate your feedback and support and we hope you enjoy using it! 😊
I have not recieved my delivery
I have not recieved my delivery. dHL contacted me on Monday 30th March to say shipment had been collected and was due for delivery the following day on 31 March. I checked the tracking and it informed me shipment had been delayed. I have telephoned DHL today as there is no tracking update I was informed the delivery has been delayed and to contact the sender.
1. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Dee,
We’re really sorry to hear about your experience and understand how frustrating delivery delays can be.
We have reached out to you directly to gather a few more details so we can investigate this further with the courier and get a clear update for you as quickly as possible.
Thank you for your patience, and we apologise again for the inconvenience caused.
Kind regards
Ellen
Poly carbonate Sheets.
I Have Bought poly carbonate Sheets From Deuba. Before.As Always The Sheets Are Well Packaged And Long Lasting,And Also Good Value for the Price.
31. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Janet!
We’re really pleased to hear that you’re happy with your polycarbonate sheets and that they’ve met your expectations once again!
We truly appreciate your continued support and thank you for your lovely feedback!
Kind regards
Ellen
Good service and communications allied…
Good service and communications allied to a good product
20. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Daivd,
Thank you for your lovely review!
We are very pleased to hear you are delighted with your experience! We hope to have the opportunity to serve you again in the future :)
Thanks again,
Ellen
Dog carrier
Ordered a Cadoca dog carrier.
These carriers are very well made..
Very professional service and fast delivery..
Thank you..
14. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Denise,
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with your Cadoca dog carrier!
We truly appreciate your support!
Kind regards
Ellen
All arrived with all parts easy to…
All arrived with all parts easy to assemble as well tracking provided on delivery date was awesome ty
23. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Isabella,
Thank you for your feedback! So very pleased you had a great experience with us and we hope to serve you again in the future!
Thank you!
Kind regards
Ellen
good product difficult and slightly…
good product difficult and slightly dangerous to assemble, to the point I would hesitate before buying another one.
21. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Vasanth,
Thanks for your honest feedback, we really appreciate it. We're glad you like the product, but we're sorry to hear the assembly felt difficult and a bit unsafe, that’s definitely not the experience we want for our customers.
We’ll take this on board, look into the design and look at how we can make things clearer and easier going forward. If there’s anything we can do to help, please feel free to reach out.
Thanks again for sharing your thoughts.
Kind regards
Ellen
Excellent product and seller
Clear communication from seller, package came quickly, good price and great product. The bench is very comfy and easy to build. I would use this company again.
22. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Mrs Davidson,
Thank you so much for your kind words! We really appreciate you taking the time to share your positive experience. It means a lot to us, and we’re glad we could meet your expectations.
Thanks again for your support!
Kind regards
Ellen
Good product
Good product, great price and extremely fast delivery.
11. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Thank you so much for your 5-star review!
We’re really pleased to hear you’re happy with the product, pricing, and speedy delivery. Your feedback means a lot to us!
Thank you again,
Kind regards,
Deuba UK
Terrible Customer Service
Unfortunately I inputted the incorrect address when placing my order. Literally 2 seconds after placing the order, I contacted DeubaXXL to correct the address and they said it couldn't be done and I had to contact the couriers. When trying to do this, they stated it was the senders responsibility to change the address. The order was delivered to the incorrect address, which was obviously refused, so delivery charges to the company were wasted and completely avoidable.
12. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Mrs Eccles,
We’re very sorry to hear about your experience and understand how frustrating this situation must have been.
We have reached out to you directly to look into this further, as we’d really like the opportunity to set things right.
Thank you for your feedback, and we hope to resolve this for you soon.
Kind regards,
Deuba UK
Great Product great service - ordered a 2nd
The product went together well all piece of good quality and well packaged.
The customer support was reliable via email. The online sign in and tracking did not work for me but thankfully the customer support was good and kept me informed. I have since ordered a second bench but for my mother.
10. maaliskuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä DeubaXXL UK
Hi Richard,
Thank you so much for your kind review!
We’re really pleased to hear you’re happy with the quality of the product and with the communication via our customer support team!
It’s great to hear you’ve ordered a second bench for your mother — we hope she loves it just as much!
Thanks again!
Deuba UK
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