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Dandara Arvostelua 2 750

TrustScore 5/5 tähteä

4,8

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

The entire process, from start to finish, has been smooth and hassle-free, thanks to Charlotte’s support. Having come from a new-build property before, we were a bit worried about going through the sn... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Having never bought a new build before, Fabian was very helpful in discussing the properties and the small estate at The Russetts. I cannot fault his service. My decision not to buy was more down to... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Popped in on spec during lunchtime. Helen was extremely polite, helpful and professional. She covered all my queries and I valued the opportunity to visit the show home mock up. Overall a very positiv... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

It was such a pleasure to do business with Helen at the Douglas Isle of Man office. She was knowledgeable, friendly and incredibly helpful. She made the process of buying a property straightforwar... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Kotirakentajat
  2. Rakennusliike
  3. Rakennusyhtiö
  4. Aluerakennuskohde
  5. Kiinteistösijoittaja

Tietoja yrityksestä Dandara

Yrityksen kirjoittama

Creating and building beautiful award-winning homes is what we do at Dandara. Homes that combine innovative design with only the highest standards of quality.

It’s something we have been doing for over 30 years, but that’s not us in a nutshell - there’s our dedication to you. With us, you’ll receive an exceptional level of service all the way through your buying and moving journey; from the moment we meet until after you’ve moved in.

It’s part of the reason why we’re one of the UK’s most respected private housebuilders. And so is how we work with local communities to ensure our homes are designed in such a way that they enhance and complement their surroundings beautifully.

Visit our website


Yhteystiedot

  • 22-24 Victoria Street, IM1 2LE, Douglas, Yhdistynyt kuningaskunta

  • www.dandara.com

4,8

Erinomainen

TrustScore 5/5 tähteä

3 t. arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Excellent Service

Overall experience with Dandara and Bradley & Hannah specifically for the Walton area has been excellent. Consistent communication and always available to answer queries, they’ve gone over and above with requests specific to my purchase which has been a great help.

14. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Dandara

We're happy to hear that your experience in the Walton area has been excellent! It's great to know that our communication and availability were helpful, and we appreciate your positive feedback regarding your purchase.

Saanut 5/5 tähteä

The entire process

The entire process, from start to finish, has been smooth and hassle-free, thanks to Charlotte’s support. Having come from a new-build property before, we were a bit worried about going through the snagging process again, but those concerns quickly disappeared. We’ve been really impressed with the build quality at The Pines and the level of detail. Any minor issues we’ve noticed so far have been handled promptly and professionally by the site team.

10. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Dandara

It's great to hear that you're impressed with the build quality and that any minor issues have been handled promptly. Thanks for your positive feedback!

Saanut 5/5 tähteä

Care and patience

Care and patience in spending time to explain and guide us around the site. Fabian was outstanding in carrying out his obligations to his clients and is an amazing advertisement for the company

12. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We're happy to hear that you had such a positive experience. It's great to know that our team member's guidance was so helpful. Thank you for your feedback!

Saanut 5/5 tähteä

Very helpful staff member

Very helpful staff member. From memory I believe it was Faye who showed us around two properties.
Disappointed with The Charleston upstairs design. You should send both your architect and builder in with a tape measure as there is no way to fit in a double bed with bedside cabinets, a wardrobe and be able to walk around the bed

13. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We appreciate your feedback and are happy a staff member was helpful. We're sorry the Charleston upstairs design did not meet your expectations regarding space.

Saanut 5/5 tähteä

The team have been brilliant from start…

The team have been brilliant from start to finish, I have never owned a new home before and the whole process has been seamless. Nothing is too much trouble, the house is wonderful and built to a really high spec with attention to detail throughout. Thank you to everyone involved I feel very lucky to own a Dandara home.

13. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Dandara

Thank you for taking the time to leave a wonderful review. We're delighted to hear you're so happy and wish you all the best in your new Dandara home.

Saanut 1/5 tähteä

Despite making an appointment

Despite making an appointment, no one arrived to meet me.

12. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We’re very sorry this happened and will be investigating on our side. We’d really value the opportunity to welcome you back and show you around properly.

Saanut 5/5 tähteä

Ashley and Kim are aways very friendly…

Ashley and Kim are aways very friendly and welcoming.
They have made the journey of buying our new home and very enjoyable and informed experience.
We just can not wait until our completion date.

Thank you
Jason

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
Dandara-logo

Vastaus yritykseltä Dandara

We appreciate your kind words and are excited for you as you await your completion date.

Saanut 5/5 tähteä

Thanks to Jon at Acres

Many thanks to Jon at Acres for accommodating our last-minute request for a viewing. He was incredibly kind, patient, and took the time to explain everything in detail while answering all of our questions clearly.

Overall, a really great customer experience at Acres

12. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Dandara

We're so glad to hear that you received great customer service and that your viewing was accommodated.

Saanut 5/5 tähteä

Superbly designed properties

Superbly designed properties

Popped in without an appointment. Salesperson (Melissa?) could not have been more helpful.

Very impressed with the design and overall quality of the houses.

6. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We appreciate your positive feedback regarding our helpful salesperson.

Saanut 5/5 tähteä

Every time we visit the sales office

Every time we visit the sales office, Melissa gives us such a warm and welcoming reception. She is a real credit to the team. She always makes a genuine effort with our children, says hello, and makes us all feel very welcome when showing us around the show homes.

6. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We're delighted to hear about the warm and welcoming receptions you've received! It's great to know that your family feels welcome when visiting our show homes. Thank you for your kind words.

Saanut 5/5 tähteä

Liam was extremely helpful as we…

Liam was extremely helpful as we weren’t really sure what we were looking for. He explained everything very well and we now know the way forward.

10. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We're happy to hear that our team was helpful and guiding you forward. Thank you for sharing your positive experience with us!

Saanut 5/5 tähteä

Kyra was really helpful and…

Kyra was really helpful and understanding of our needs. The estate location itself was quiet and beautiful and the houses are lovely but we found the one we were looking at very small for the price point unfortunately. There was no real dining space or wardrobe space.

10. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We're happy Kyra was helpful! Thank you for your feedback and for taking the time to leave a review.

Saanut 5/5 tähteä

Douglas Office

Helen & Glenn at the Douglas Office were brilliant & very helpful in answering our questions.

10. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We appreciate you taking the time to share your positive experience.

Saanut 1/5 tähteä

8 Weeks of False Promises and Still No Resolution

We moved into our new-build 18 months ango and initially had a brilliant experience with Andy, the site agent. He resolved every issue quickly and to a high standard, nothing was ever too much trouble. He even fitted our washing machine.

Unfortunately, everything changed once our case was handed over to the Customer Care Northern Team.

We reported drainage issues in our garden over eight weeks ago. The garden has been left with poor drainage and due to the garden having a slope, this is causing water to run off, pool on the patio, and eventually killed the entire garden. Despite this being a clear drainage issue, we’ve had no meaningful progress. We even resorted to paying for a groundworker to visit the property to understand the issue and understand what needs to be done.

We’ve been given repeated false promises. A groundworker was supposedly booked to attend they never showed. Every update is the same generic line: “it’s been escalated” yet nothing actually happens. Emails are missing key information, and we never receive proactive updates. We are always the ones chasing.

The latest update was that the groundworkers “have the drawings and are working out what to do.” That was over two weeks ago, and still nobody has visited the property to assess the problem in person. I don’t understand how a fix can be planned without even seeing the garden and understanding the problem.

The lack of communication, accountability, and basic customer care has been shocking. It feels like they are avoiding responsibility for an issue caused during the build, and the whole process has become exhausting.

Extremely disappointed and would not recommend based on the customer care experience alone.

9. huhtikuuta 2026
Oma-aloitteinen arvostelu
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Vastaus yritykseltä Dandara

We appreciate you bringing this to our attention. We're sorry to hear about the drainage issues and the poor communication from our Customer Care Northern Team. The experience you described does not align with our standards. We'll investigate this situation thoroughly to understand what occurred and improve our processes. Thank you for your feedback.

Saanut 1/5 tähteä

To rude staff ,

To rude staff ,

2. huhtikuuta 2026
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Vastaus yritykseltä Dandara

We’re so sorry to hear this. Providing friendly service is very important to us. Please get in touch directly using the contact details on our website so we can look into your experience further.

Saanut 5/5 tähteä

Russets Hawkhurst

Brought a new property at Russets in Hawkhurst and the whole experience was a pleasure. Fabian and Violetta in the sales room could not have done more to ensure our chain was kept with Dandara supporting all the way. We went for part exchange in the end which worked well for us. The house itself is beautiful and well made with any snagging issue so far being addressed.

2. huhtikuuta 2026
Oma-aloitteinen arvostelu
Dandara-logo

Vastaus yritykseltä Dandara

We're happy to hear that your property purchase experience was a pleasure! It's great to know the sales team supported you, and that you are happy with your new home. Thank you for your positive feedback.

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