Daikin Industries Arvostelua 

Not very trustworthy. Our system failed 2 weeks after installation. Daikin told us we had to wait for a part, and that replacing the outdoor unit would probably result in the same failure. So, we waited a month for the spare part. When they installed it, the unit still didn’t work. Eventually the indoor and outdoor units were replaced. Only then did we have a working system. The whole thing took 6 weeks, waiting for parts and units. Pretty terrible service when your unit is only 2 weeks old.
2 weeks ago the unit had an update, and now the app doesn’t connect. I’m still waiting for a response from Daikin. I did receive a confirmation email that they had received the enquiry

Daikin used to be the best, sad to see this is no longer true.

⭐⭐⭐⭐⭐

I had an excellent experience with Daikin Industries, thanks to Dexter. He went above and beyond to get my warranty information corrected and made sure everything was handled properly. Dexter was professional, patient, helpful, and genuinely committed to resolving the issue. His outstanding customer service was greatly appreciated. Daikin is fortunate to have someone like Dexter representing the company!