Akon Arvostelua 

Great customer service. We had a situation where we needed to have a curtain modified after it was delivered. Representative Michael Davis was very timely in his response and assisted with setting up shipping both ways, as well as coordinating the modifications to our needs. Akon turned around the modified curtain in two days and returned back to us. We will continue to use Akon moving forward for all future needs.

Greatly appreciate Robert Baldwin’s service, he kept me informed of the status of my order every step along the way from fabrication, shipping scheduling, shipping, and till delivery. When one of my packages was miss-delivered to my neighbors house down the street, Robert quickly jumped on Google and did some Google-fu using the FedEx delivery confirmation picture and identified the neighbors address that the package was delivered to. I was able to get the package from the neighbor. Robert’s customer support is world class and and by far the best experiences I have had purchasing custom factory fabricated products. The process entails a lot steps, having someone who keeps you in the loop of process is a great value addition.

Kevin W.

I had ordered the wrong part originally, Robert helped me get this corrected and items showed up right and in good shape.

Robert was amazing to work with. We had a few hiccups with PO being sent to a previous employee and not making it to the right people. We expected our shipment sometime in April and that is how we realized there was an issue. He helped getting everything on track and then provided periodic updates. He even notified us when the skirts were getting shipped along with tracking info. Thank you so much for all your help!

Great communication and shipped early

Had some issues with a few rollers, Michael Davis & Akon acted quickly and sent some replacements.

Working with Michael Davis was a great experience. He made every effort to ensure the materials arrived on time at the Vuteq USA Kentucky Plant. Michael went above and beyond to assist me with this order, and I truly appreciate his dedication, responsiveness, and outstanding customer service.

Thank you, Michael, for all your help and support throughout this process. It was a pleasure working with you.

I experienced excellent customer service at Akon, thanks especially to Michael Davis. I appreciate their attentiveness and dedication to ensuring my order was accurate. I will definitely shop here again.

May Mitchell did great job expediting the order and making sure its all delivered on time.

My experience from the beginning with Rob was smooth, professional and handled expeditiously. 👍👍👍👍👍

Trinity County Animal Shelter purchased your ceiling mounted tracks for our hoses that we use to clean dogs kennels. We love it! It prevents dragging the hoses on the ground which is messy. The ceiling mounted hose system helps us maintain a more sanitary environment. Works amazingly well. It’s a hit with all the staff and makes cleaning more efficient.

Robert was extremely helpful and proactive. He was able to help me get our shipment ahead of time and gave me full updates every day on what the status was.

customer service was wonderful and quick to respond. Darwin Miller and May Mitchell made sure everything was handled all the way through to the delivery.

Thank you,

Great customer support, and the product is better than expected!

Austin James was a huge help, especially with getting the correct measurements. I always cut things too tight when woodworking and end up having to re-cut, but Austin gave great direction on how to measure and reassured me that I was doing it correctly.

Jan Marc gave fantastic support when there was a payment issue on my end (a keystroke error on my part) and helped walk me through how to identify and correct it.

Justin Lovely reminded us that the support team would never contact us for private payment information or ask for any additional payment not listed on the quote.

Christine consistently followed up to make sure we were completely satisfied with our products (we've placed a couple of orders over the last two years).

Thanks again for the support, guidance, and great product!

— Levan and Dawn

Robert Baldwin was incredibly prompt and helpful!

Excellent communication and a great product. Delivered on time without any issues. Thanks to Robert Baldwin.

Great value for price! Great look! Wish I could upload pics!

They were very helpful during the planning stage of my purchase. One change had to be made and they made it so easy. Product is top quality and was delivered earlier than promised. 100% to Akon. Everyone there was great.

After just a couple of emails to ensure dimensions, my order was placed. Curtains came sized as ordered. Great quality, fair price. We're using them to section off a couple of work areas in a large, open, multi-purpose building. Will use them again.

This is a repeat of my report to a customer service rep with AKON.

AKON's order process, pricing, product materials, and customer service is all very good. The trouble I have with AKON is the accuracy of manufacturing to a set of specs provided.

AKON apparently is aware of the lack of accuracy with their overseas manufacturer, and states up front that the tarps are to be made to within 1 inch +/- of the ordered spec. My order had about 12 tarps intended to be hung next to each other to enclose a picnic shelter. I had specified the dimensions of each tarp, as well as the placing of the grommets to enable the tarps to be interconnected. My tarps arrived and while all but one was within the 1 inch, the adjoining tarps were sometimes off by a minus .75 inch and then the next one off by a "plus" .75 inch. While this may be fine for a tarp covering a pile of hay, or other utilitarian use, it looks shoddy in a residential setting. The grommet placement was so far off that it appeared no care was taken to even read the spec sheet.

For these reasons, I could not recommend AKON to a customer who wishes to have a tarp system in a residential setting or anywhere requiring precision.