Currys - Oxford Arvostelua 

We were sold a lap top that was labelled as £250 off the list price. No box, no instruction manual. We were conned into buying lots of software we didn’t need. When we got home, the lap top didn’t have a cursor and so we couldn’t use it. We discovered that the price we had paid was the normal list price. Where did the £250 go?
We took the whole lot back two days later and a very helpful member of staff refunded our money. We were missold.

Hi,

I was wondering if I could complain to you directly in regards to the store Store details. Oxford Unit 1 Botley Road Retail Park Oxford, OX2 0HY

This is in regards to an incident in front of my child in the store who was patiently waiting for a Pokemon 30th anniversary product which was delivered to the store and this has happened multiple times now

When the Pokemon stock arrived, we asked the counter and the kind staff member went to get it to sell to us as it was his birthday and he wanted it as a product, this was yesterday.

When the staff member returned, 6 staff members also arrived with them and a box of Pokemon products. They then advised staff have the right to buy the products first and the staff members then proceeded to buy everything, leaving nothing for my child, despite us being their first. Some bought 6 products each, this isn’t right.

I couldn’t believe what was happening, over a child’s card game these people were really just taking all the products. One staff member even said it’s valuable stock and they will sell it on eBay and make double!

I was gob smacked and they then advised they have more stock as it’s gone and to try on another re stock when it arrives

I was horrified, how could they do that to a child waiting by the door and just push ahead of him and buy the stock ?

I then find out the reason it’s difficult to get stock is because the store employers buy all the stock and it seems like they then sell it on eBay or another platform for a profit

Please can you do something about this ? It’s very difficult to get stock from the above store as staff buy it all to re sell. Children are being left disappointed and customers frustrated as staff push ahead and buy it.

They didn’t even apologise for taking all the stock in front of us and were even rude when I told them that they could have left one for a customer as they pushed ahead.

Is there anything you can do on regards to changes for employees buying all the Pokemon stock and re selling it ? This is for children to enjoy, not adults to make a profit on ? Can you ban the staff from buying Pokemon products ?

Thank you in advance

Amar

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