Currys - Kendal Arvostelua 

Arrived and fitted on time and efficiently, no probs

The service I received was bad. My printer was under a year old and replaced by your insurance as i was told it would be quicker this way rather than via its warranty.
I had to go to the shop (Currys) in Kendal 4 times as well as call customer service a few times and be passed around from person to person ( took over an hour on one occasion). I had to wait 2 weeks to get a new machine (when your policy states 7 day guarantee).
This lack of service has had an impact on my business and myself.
The poor service was not the shop but the policies and procedures thry had to follow. For example - my epsom printer had to be returned to France to be looked at which would take longer than 7 days . I had to wait until 7 days and go back to the shop so they could request a gift card- this didn't arrive and had to call customer services re this but still didn’t arrive . I had to go back to the store who put in another request and arrived the next day by email. Once it did, I had to wait the delivery of a new printer to the store from another store which didn’t arrive and eventually over two weeks one was delivered to me.
This is not the service I expect from Currys hence the poor score. Please can you look at your procedures re replacement as i am sure i am not the only one who has gone through this palaver.

Helpful knowledgeable staff and what I wanted was in stock

Easy to order, great price and staff on collection were great.

Helpful assistant for a straightforward purchase of a 24 in’s TV

Knowledgable staff, took the time to explain and show all rhe different options, honest feedback on different items available. Great range of stock available in store as well.

Great service as ever at my ( fairly) local Curry’s.
So good to deal in ‘real time’ with real people.
Pleased with range of freezers to choose from. Good support and advice from Sales Assistant….. great delivery service.

The staff were extremely knowledgeable and helpful. They gave honest opinions.

Very helpful with my questions about diffrent tvs and help with loading my car

Free next day delivery and 6 months buy now pay later. Brilliant service.

A patient, knowledgeable and friendly advisor.

Sales team were excellent. Knowledgeable, honest.
What more can you ask for.

I knew what I went into Curry’s for , but the young men that served me were very knowledgeable and helpful . I came away a happy customer

Knowledgeable sales person who was efficient and pleasant.
Delivered next day and informed about delivery time at each stage. Product installed and old device removed by polite and informed technicians.
Would use again.

The staff in store were absolutely amazing, they helped me so much because im not tech savy 🤪 Louis really stood out as a staff member, he went above and beyond to help me

I arrived at the Kendal store to check out TV’s before I did more research. When I was leaving I had a new microwave! Excellent offer on a Kenwood. Store is well laid out and in signed sections so easy to find what you want. Assistance was easily available, and after advice, purchase was easy. The assistant carried my new purchase to my car. You couldn’t ask for better service.

Always use curry’s for home appliances, never had any complaints, spot on and delivered on time when they say. Full marks.

Ordered an item one day and was ready to collect next day,which was a day earlier than expected.A1 product Very happy with service

There is no discrimination of customers. If you go in looking scruffy or looking as though are off to Buckinham Palace there is no difference.

He was very helpful with washing machine