I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Näytä lisää
Yritys on vastannut
i was having a breakdown because i had put down the wrong address, so i was frantically trying to undo my error on the site which was unsuccessful until i rang the number provided and was greeted by a... Näytä lisää
I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for su... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
Yhteystiedot
PO BOX 260, 4108, Archerfield BC, Australia
- 1300254647
- orders@culturekings.com.au
- www.culturekings.com.au
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 16 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Ailean is extremely helpful and very…
Ailean is extremely helpful and very easy to talk to. She is an excellent and wonderful employee.🫡🙏

Vastaus yritykseltä Culture Kings
Gabby was help full and I’m happy with…
Gabby was help full and I’m happy with her helo

Vastaus yritykseltä Culture Kings
I chose the wrong size
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

Vastaus yritykseltä Culture Kings
Gabby helped me update my shipping…
Gabby helped me update my shipping address with ease!

Vastaus yritykseltä Culture Kings
Gabby was wonderful you’re the best and…
Gabby was wonderful you’re the best and the quick response customer service was amazing thanks a bunch

Vastaus yritykseltä Culture Kings
Order Address Change
I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

Vastaus yritykseltä Culture Kings
I put my address wrong and it was…
I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

Vastaus yritykseltä Culture Kings
Gabby took care of my request quickly…
Gabby took care of my request quickly and professionally

Vastaus yritykseltä Culture Kings
Ben was very helpful with my inquiry
Ben was very helpful with my inquiry

Vastaus yritykseltä Culture Kings
Many thanks to Gabby👏🏻👏🏻
I just wanted to say thank you to Gabby for handling my order. I had ordered in the wrong size and luckily enough gabby had grabbed my order before it got shipped😝😝 thanks again gabby! Look forward to giving these trackies to my partner❤️

Vastaus yritykseltä Culture Kings
Gabby was really helpful
Gabby was really quick providing a response and fixing an issue with my order. I truly appreciate her support. This is my first time ordering through this site and hope to continue in hopes I like the product as much as I like Gabby=)

Vastaus yritykseltä Culture Kings
Unreal
Unreal! I noticed I ordered the wrong shirt. And send a message and Gabby was able to stop the order before it got shipped, get the shirt changed to the one I was meant to order and get it sent out to me in minimal time

Vastaus yritykseltä Culture Kings
Thank you Gabby and Drisana!
Gabby and Drisana were really helpful in my order cancellation, manage to resolve the issue within 5 minutes of me submitting my inquiry online and reaching out directly.

Vastaus yritykseltä Culture Kings
Gabby the best
Very quick response and made my life easier, and gabby understood my email and my inquiry. Gabby was very helpful. Give her a raise.

Vastaus yritykseltä Culture Kings
Great customer service
I had an issue with my order (my fault) and the team at culture kings didn’t make a fuss of it. Gabby especially helped sort my order before it was shipped and was so nice about it all. Made the whole experience super simple.

Vastaus yritykseltä Culture Kings
I had such a great experience!
I had such a great experience with Culture Kings, thanks to Gabby! There was an issue with the size on my order, and unfortunately, it had already shipped before it could be corrected. Gabby immediately assured me that they would cover the return shipping and send me the correct size at no additional cost.
Beyond resolving the issue, Gabby was incredibly pleasant, helpful, and genuinely made me feel like a valued customer. This is exactly what great customer service should look like. Gabby is an amazing representation of Culture Kings, and I hope her leadership knows what an asset she is to the company.
Thank you, Gabby, for making what could have been a frustrating situation completely stress-free. Because of this experience, I will absolutely be a returning Culture Kings customer!

Vastaus yritykseltä Culture Kings
Gabby helped me correct the shipping…
Gabby helped me correct the shipping address bloody legend!!

Vastaus yritykseltä Culture Kings
I had an issue with an order and had a…
I had an issue with an order and had a speedy response from Gabby who sorted me out straight away. Great customer service which is rare these days. Thank you

Vastaus yritykseltä Culture Kings
Gabby was fantastic
Gabby was fantastic! The service was incredibly fast, and she really made the whole experience a breeze. I was in and out in no time thanks to her efficiency. Definitely a great experience all around. Shout out to gabby

Vastaus yritykseltä Culture Kings
Gabby was great to help me change my…
Gabby was great to help me change my size that I fat finger typed wrong. Thank goodness ness I won’t fit an xs haha

Vastaus yritykseltä Culture Kings
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