Croatia Yachting Arvostelua 

134
•
TrustScore 4.5/5 tähteä

4,6

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

This is a charter company you can trust. Friendly while extremely professional, transparent and considerate. We had a personal issue that prevented us from doing the charter week as planned - the comp... Näytä lisää

Saanut 2/5 tähteä

Really purely maintained boat, we had only 1 fork on boat for 10 people, and 2 big plates, mattress were dirty. Be careful to check boat before takeover and ask for photos of underneath as we needed t... Näytä lisää

Saanut 5/5 tähteä

Very nice boat. Service was great, early booking so went directly out of the harbour. Vessel was clean. Bed where comfortabel. Surrounding area was beautiful. We would come back for sure. Suggestion;... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Fantastic experience. The onboarding process was really good. Petar went through everything on the yacht and answered all the questioned we had. The yacht performed well and had really go... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Veneretkitoimisto
  2. ja myös
  3. Venekauppias

Yrityksen kirjoittama

Croatia Yachting - your yachting provider since 2004! Brought to life out of the need for online reservations and raised with the dedication to provide Yachting at its best, Croatia Yachting has grown into the leading charter agency and operator in Croatia. Our motto is simple, clear and it perfectly sums up everything you deserve from your Adriatic vacation adventure. Your yachting holiday is in safe hands with our experienced team, who will make sure your dream charter comes true. Expand your horizons and enjoy the magnificent sunsets, the thrill of waves splashing and enjoy in your favourite company anywhere in Croatia, all you have to do is choose your yacht and where you want to go. Our wide network of verified partners covers all areas with a vast selection of motor, sailing and catamaran yachts, and of course, there is a fleet of our own Hanse Yachts and Bali Catamarans at your disposal! No reason to worry if you don't have a skippers license, one chat with our booking team will get you a professional skipper who is also familiar with all the best places to go! If you want to take your vacation a step further – choose crewed charter and do nothing but explore and enjoy!


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

134 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 85 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(134)

89 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Good team

Good team. Boat was a little bit old

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Miguel,

thank you for the kind words about our team! We are glad you enjoyed your time in Dubrovnik and hope to see you again!

Best wishes,
Croatia Yachting Team

Saanut 5/5 tähteä

It was great journey

It was great journey, no problem with charter and all the crew. Very recommended.

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Mikołaj,

we are delighted Jolana made your Dubrovnik trip such a smooth one! Thanks for recommending us — we would love to welcome you back!

Best regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Very helpful and friendly staff

Very helpful and friendly staff, all of the people, taking care of the boat and us , highly recommend,

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

We are so happy our team made you feel genuinely cared for throughout your stay. It means a lot to know you felt in good hands!

Kind regards,
Croatia Yachting Team

Saanut 5/5 tähteä

gutes freundliches Service

gutes freundliches Service. Beim Checkin sehr Informativ

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

We are so glad our team made your check-in smooth and welcoming! We hope you had a wonderful time aboard our catamaran Chèrie.

Warm regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Excellent staff

Excellent staff, smooth check-in and check-out

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Lukáš,

we are glad everything went smoothly from start to finish! It was a pleasure having you aboard Uptown Girl in Dubrovnik.

Kind regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Yet another flawless experience with…

Yet another flawless experience with Croatia Yachting. Definitely recommend. Especially the staff in ACI Dubrovnik is super friendly and helpful. Thank you!

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Martin,

it means so much to hear you would recommend us! We are especially glad our Dubrovnik team made you feel well looked after. Thank you for sailing with us again!

Warm regards,
Croatia Yachting Team

Saanut 5/5 tähteä

E' stata un' esperienza incredibile

E' stata un' esperienza incredibile. I ragazzi del team mi hanno saputo consigliare una rotta al di fuori del classico chaos, tra baie e spiaggie dall'acqua cristallina. La barca era pulita ed efficiente. Consiglio caldamente questo charter dalla base di Dubrovnik. E arrivederci all'anno prossimo!

12. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Patrik,

what a pleasure to read! We are delighted you discovered some of Dubrovnik’s quieter corners and enjoyed the boat and our team. Until next year — we’ll be happy to have you back!

Warm regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Habor dalmacia is great

Habor dalmacia is great, boat was clean and in good shape. Staff overall is a 1+ (A+) always helpful with a smile.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Daniel,

we are so glad you enjoyed your time with us! We really appreciate the kind words about our team and the boat.

Kind regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Alles Super!

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Steffen,

thanks for sailing with us — hope to see you again!

Best regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Great trip

Great trip, good boat, excellent time

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Marcin,

what a lovely summary — good boat, great trip and an excellent time! We are really happy you enjoyed your sailing experience with us. Thanks for joining us!

Best wishes,
Croatia Yachting Team

Saanut 5/5 tähteä

Helpul staff in Dubrovnik

Helpul staff in Dubrovnik. Beautiful boat.

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Petar,

thank you for the kind words! We are glad you enjoyed the boat and felt well taken care of by our Dubrovnik team. It was a pleasure having you with us!

Warm regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Great week in Dubrovnik

Great week in Dubrovnik. Perfect staff :)

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Toni,

a great week in Dubrovnik sounds like a success! We are especially glad our team helped make your stay enjoyable. Thank you for sailing with us, and we hope to see you again soon.

Best regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Wonderful experience!!

Wonderful experience!!
Will surely do it again!!
Thank you Croatia Yachting team!

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Ivona,

thank you for the lovely review! We are so happy to hear you would do it all again — we’ll be more than happy to welcome you back for another wonderful sailing week on the Adriatic!

Warm regards,
Croatia Yachting Team

Saanut 5/5 tähteä

very good staff and clean boat

11. syyskuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Beda,

thank you for your kind words! We are delighted to hear you enjoyed the boat and the service from our Dubrovnik team. We hope to welcome you aboard Audrey again!

Best regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Great boat

Great boat, sailed well. Staff friendly and helpful.
The only down fall with this boat is there is no fans in the cabins.
We had an extremely hot 🥵 week.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Nicola,

thank you for the lovely review! We are really happy to hear you enjoyed sailing out Hanse 410 Señorita and had a great experience with our team.

It was a pleasure having you on board in Dubrovnik, and we really appreciate your feedback. We hope to see you back again soon!

Best wishes,
Croatia Yachting Team

Saanut 2/5 tähteä

A deeply disappointing charter…

A deeply disappointing charter experience – particularly in the way a serious incident was handled

I rarely write negative reviews, but after giving Croatia Yachting ample opportunity to respond directly, I feel that prospective customers should know about my experience.

I chartered a Bali 4.6 catamaran from Croatia Yachting in June 2026 for a private holiday with three invited guests. Given the price and the reputation of the company, I expected a high-quality yacht, professional service and a relaxing week on the Adriatic.

Unfortunately, the experience fell considerably short of those expectations.

The yacht itself did not, in my view, reflect the quality I expected for the price paid. Among other things, we experienced problems with the air conditioning. The overall service experience also did not meet my expectations. I had hoped for a professionally supported charter where we could relax and enjoy Croatia rather than frequently feeling that we were largely left to ourselves.

Then, on 25 June, the situation became much more serious.

While using the yacht's built-in gas grill, there was a sudden deflagration/flash flame and one of my guests suffered burns to both arms, subsequently medically assessed as first- and second-degree burns.

We contacted the skipper immediately. As he was away from the yacht at the time, we initially had to deal with the situation ourselves and use supplies from our own travel first-aid kit. Medical treatment followed.

I do not want to make the skipper personally the focus of this review. My concern lies elsewhere.

An accident can happen. What has disappointed me most is the way Croatia Yachting has handled the situation afterwards.

I reported the incident and repeatedly approached Croatia Yachting seeking an explanation, an investigation of what had happened and an appropriate response.

I tried to resolve the matter professionally and directly.

The booking intermediary, Nautilus Yachting, responded and explained its position. The insurer responded regarding the limited passenger accident insurance coverage.

Croatia Yachting – the company that operated the yacht – has so far not provided me with a substantive response to the serious issues I raised.

For me, this has become more troubling than the question of compensation itself.

I was the customer. I chartered and paid for the yacht. A guest whom I had invited on this holiday was injured in a serious incident involving equipment provided with that yacht.

Under those circumstances, I would expect the company operating the yacht to take ownership of the situation: to contact its customer, investigate what happened, explain its findings and engage constructively in finding a resolution.

Instead, despite repeated attempts on my part to engage with Croatia Yachting, I feel ignored.

That is deeply disappointing.

I am deliberately not speculating about the technical cause of the incident or making allegations about legal responsibility. Those questions remain to be clarified.

Nor am I writing this review primarily because of the unresolved question of compensation.

I am writing it because I believe prospective customers should know how a company responds when something goes seriously wrong. For me, that is as important as the quality of the yacht itself.

Based on my experience – the quality and comfort of the yacht in relation to its price, the overall service during the charter and, above all, Croatia Yachting's handling of a serious incident afterwards – I am deeply disappointed.

I expected professionalism and a sense of responsibility.

Unfortunately, that is not what I experienced, and I would not choose to charter with Croatia Yachting again.

30. kesäkuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Madam,

Thank you for taking the time to share your experience.

We are genuinely sorry to hear that your guest was injured during the charter and we understand that this was a very unpleasant experience for everyone involved.

Following your review, we took the matter up again internally, including the communication that followed the incident. We identified that your subsequent email to our base office was not properly followed up and escalated within our organisation. We regret this and understand why this may have left you feeling that your concerns had not been properly addressed.

We subsequently contacted you directly to acknowledge this, discuss your concerns and look for an amicable way forward.

We are sorry once again for the difficult experience and, in particular, for the shortcomings in our communication afterwards. We have taken this feedback seriously and will use it to improve how matters of this nature are handled in the future.

Kind regards,
Croatia Yachting Team

Saanut 5/5 tähteä

Staff was informative and helpful

Staff was informative and helpful. The boat was in relatively good condition according to its age. The boat was prepared in time. We had early check-in.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Pavel,

it is always a pleasure to hear that our guests had a smooth start to their sailing adventure. We are glad Aglaia was ready for you on time and that you could make the most of the early check-in. Thank you for your kind words about our team, and we hope you enjoyed every moment of your time around Dubrovnik!

Best regards,
Croatia Yachting Team

Saanut 3/5 tähteä

La partie réservation et relation avant…

La partie réservation et relation avant le séjour a été très réactive et agréable.
L’arrivée sur place a été rapide et bien gérée.
Le bateau était très agréable, très bien conçu et en très bon état.
La zone de navigation est très belle et les escales étaient agréables avec à chaque fois des bons conseils du capitaine qui effectuait les réservations pour les restaurants.
Nous avons pris un équipage incluant également l’ hôtesse qui était une jeune étudiante sympathique mais malheureusement pas du tout professionnelle. Nous n’étions que 4 à bord et avons dîner tous les soirs au restaurant ce qui doit normalement rendre le travail assez simple pour autant ce n’était vraiment pas satisfaisant.
Par exemple: Le ménage n’a jamais été fait dans les chambres pendant tout le séjour, la table du petit déjeuner n’était jamais préparée alors que l’on se levait après 9h, les déjeuners à bord étaient très simples tandis que le service à table était souvent partiel et mal organisé. Nous avons notamment été servi de plats sans avoir ni couverts, ni verres, ni eau car les plats ont été servis au moment de la manoeuvre de port... Très souvent après le service la table n’était pas débarrassée totalement…
Par ailleurs, le vendredi soir le capitaine et l’hôtesse ont quitté rapidement le bateau.
Nous nous sommes ensuite rendu compte que l’électricité n’était pas connectée au quai et donc que nous n’avions ni équipements électriques, ni Clim, puis ensuite que le tank d’eau était été vide, ensuite que la vaisselle n’était pas faite ni les poubelles vidées.
Heureusement des marins des bateaux voisins sont venus plusieurs fois pour résoudre les problèmes techniques (car pour mettre en route la Clim il vaut aller dans la cale moteur et pour l’eau même après avoir rempli le tank, l’eau ne marchait toujours pas le samedi matin et il a fallu aller dans des trappes dans les cabines) impossibles à solutionner sans accompagnement. Nous avons donc trouvé cette façon de partir sans se préoccuper de nous laisser le bateau dans un état normal de fonctionnement, franchement très incorrect.
Au global la réservation, l’accueil, et le séjour ont été agréables mais nous avons été très déçus par le service à bord ainsi que par la dernière nuit qui a été très mal gérée.

29. elokuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Mr. Laurent,

thank you for taking the time to share such detailed and honest feedback about your experience.

We are very pleased to hear that you enjoyed the boat, the cruising area, the captain’s assistance, as well as the booking and arrival experience.

At the same time, we are genuinely sorry that certain aspects of the onboard service did not meet the standards we expect to provide.

We have taken your feedback seriously and have discussed the points raised with the crew involved. While there can naturally be different perspectives on certain aspects of a stay, your comments have given us valuable insight into where we can improve, particularly regarding onboard service, crew responsibilities and final checks.

Following your feedback, we were also pleased to have the opportunity to speak with you directly and to offer a gesture of goodwill, which you kindly accepted. We hope that this reflects how seriously we take our guests’ experience and our commitment to addressing concerns when they arise.

We truly appreciate your positive comments about the boat and the captain, and we hope to have the opportunity to welcome you back in the future and provide you with the level of service and experience we aim to deliver.

Thank you again for your constructive feedback.

Kind regards,
Croatia Yachting Team

Saanut 5/5 tähteä

The best holiday escape ever

The best holiday escape ever! Staff is the best and seevice is great! Amazing charter, thank you for everything!!!

28. elokuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Marino,

we really love to hear that your getaway was everything you hoped for and that our team helped make it such a memorable one. Thank you for sailing with us and for the amazing feedback — it was a pleasure having you with us!

Best wishes,
Croatia Yachting Team

Saanut 5/5 tähteä

Great!

One word, perfect!!!

28. elokuuta 2026
Oma-aloitteinen arvostelu
Croatia Yachting-logo

Vastaus yritykseltä Croatia Yachting

Dear Borna,

thank you for the perfect rating and for sharing your experience. We are delighted you had such a great time with us!

Kind regards,
Croatia Yachting Team

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