Copenhagen Airports Arvostelua 

This is without a doubt the worst airport. No information, signs, personnel to provide information and directions. The layout is terrible with little walking sidewalks. Passport control took forever with no signs or people to help. Almost missed our flight Avoid this airport and SAS.

The Copenhagen Airport (CPH) is just a mess. Long passport control lines arriving and specially leaving the airport. Staff is really disorganized. Bathrooms don’t have paper towels but rather this nasty towel other people reuse. Food is right next passport control so it makes the area crowded. Whoever designed the airports must be buddies with 7Eleven because after passport control, you’d only find 7eleven vending machines, no good quality food. You might expect all the shops and restaurant to be AFTER passport control, not before. The messiest most disorganized airport I’ve ever been.

Horrible horrible place never again Every single staff member I interacted with was either rude,arrogant or downright miserable!
Security staff confiscated or rather "stole" my phone powerbank saying that it was too high in battery capacity.Strange that it had passed through like maybe 10 times previously at other airports.This argument/ hold up waiting for a superior caused me to miss gate boarding and consequently.The fight Staff from Norwegian were equally unsympathetic,even bordering on aggressive.One Scottish supervisor said he would have me ejected from the airport by security if I tried to take his picture and would not provide his name or let me see his ID.Told me to rebook i.e pay again and would not even entertain the idea of providing an overnight hotel stay.He Is clearly in the wrong job.Customer service ( hint ,it's in the job title)What a JOKE ???
Food was very expensive and not up to par,further adding to the misery of the day .Toilets were equally filthy no paper and overflowing bins .
Denmark- nice place.Kastrup Copenhagen Airport a disgrace and embarrassment to the country.

Decent airport with nice facilities. Lately, I’ve been traveling through CPH quite a lot, and there is always a much longer queue for EU citizens than for non-EU travelers. I’ve started using the non-EU line since it’s much quicker. I thought one of the perks of being an EU citizen was swift processing time at passport control, as it seems to be at many other EU airports. I guess CPH is the exception.

Vi var i lufthavnen kl 3:40 i følge vores billet. Meget lang kø i Security, et bånd åbent og mange, mange sikkerhedsfolk - som diskutererede hvordan de skulle lave køerne i stedet for at åbne nogle bånd for de passagerne- virkeligt dårligt kundefokus.

Love Copenhagen, hate the airport. Landed at 12:45 and had to carry my kid for a whole hour waiting for the buggy. There was a staff member standing right there who was clearly annoyed I even asked if I was in the right spot. Unbelievable! And when the buggy finally showed up? Damaged. Absolute joke of an airport.

Used to be one of the most effective airports in Europe.. now with both new security system and automatic border control, it takes ages to get through.. try again

No where to sit and way to over crowded horrible place

Min mobil blev stulen vid säkerhetskontrollen (mitt eget fel). Fick så mycket hjälp av personal. De sökte på plats, tittade på övervakningsfilm och hittade tjuven. Vakter och polis hämtade honom och han förnekade livligt. Mobilen var kvarlämnad på ett café och hämtades. Sån underbar lättnad. Fantastisk personal, fantastisk hjälp. Tror aldrig det hänt i Sverige. Var mitt i danskt krim när det är som bäst!

Terminal 3, gates E have no coffee shops, lounge ir whatsoever to buy some basic products. Limited ti machines selling coffees and few 7 eleven products. Disappointing

Lack of seating and food options. Poor signage in terms of telling you where food courts are. I had to settle for a sandwich from 7eleven.

Iam interested evening fulltime job cophegen immediately Masood Mahmood living Norrebro Nv thanks 🙏🙏🙏🙏🙏🙏🙏

Absolutely horrible

Regn altid med at stå en time ved bagagebåndet når du kommer hjem fra ferie, lige så sikkert som amen i kirken.

Skulle igennem Security , alt var lagt op på båndet i div. Kasser, kabinekuffert, bælte, jakke og mobiltelefon m. m.. alligevel var tonen fra de purunge “ betjente” ubehagelig militaristisk og man følte sig mistænkeliggjort. Der var intet at komme efter overhovedet, jeg rejser ofte og kender reglerne. Men virkelig grelt og meget ubehageligt. Er det efterhånden sådan grim oplevelse man skal igennem for at rejse med fly?

Snavset, ikke toiletter nok, dårlig service og i dag, ikke en lufthavn, men et shoppingcenter. En af verdens dårligste lufthavne

Passport control is a joke. One booth open for non EU. She was taking an age with each passenger. Won’t be coming back to Denmark any time soon through Copenhagen. It’s a mess.

Terrible experience flying home. Arrived at airport 2.5 hours prior to flight departure. Passed through security OK. Made our way to the departure gate to arrive for boarding 40 minutes prior to departure, only to find an incredibly long queue for border control exit. There were only 2 border control guards processing about 300 people with the new biometric system. I had a young child with me and we had a late flight. There are literally no signs anywhere in the airport informing passengers that there are long queues (in this case 2 hours) for exit border control just prior to the departure gates. On arrival at the queue I asked the airport staff member - Mr Tarin - if I and my young child could be assisted with getting through the border control so we didn't miss our flight. The staff member was incredibly unhelpful and said no and that we had to just wait our turn in the queue and that the flight would wait for us. This turned out to be untrue and we of course missed our flight along with about 40 other people! The border control staff were incredibly slow and made no efforts to get passengers through more efficiently. To make matters worse, there were no other flights until the following day and we were advised by the airline departure gate staff to return back through border control to landside to go to the assistance desk to arrange flight transfers. But on returning to the border control it was now, unbelievably, closed. There were literally no staff around or anything open or even proper signage, to assist me and my young child, who was along with myself, exhausted and very stressed as we walked for miles around the huge airport trying to find a way out. We eventually found another border control that we got back to landside through and trudged to the assistance desk as we had been advised to do, only for them to tell us that they couldn't assist us and didn't know why we had been sent to them. Eventually, around 3 hours after the flight had left and more wondering around, at around midnight, we found one very nice man who helped me book flights for the following day. Of course I had to pay for these. I also had to arrange myself for an expensive overnight stay at an airport hotel as my young child was barely able to keep his eyes open at this point and there was nowhere in the airport suitable for him to lie down. I ended up incurring an extra £600 because of this not to mention it was massively stressful and exhausting. I have flown hundreds of times all over the world and never encountered such a shambolic system with such unhelpful staff.

The worst airport in the world, as far as I know regarding bagage handling. With a normal waiting time never less than 40 minutes and up to 1 hour.

Har særligt fra kvindeligt ansatte oplevet mangel på venlighed og hjælpsomhed. Min egen vurdering er at de ikke kan forvalte den magtposition de har i security særlig godt, men der kan være andre forklaringer på ubehjælpsom service og grim, konfronterende tone.