Blue my Dog loves it. Has had it since a puppy with my grand daughter and he is a good judge of quality and taste! Delivery is always on time and notification of payment being taken and when makes... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Looking for a raw food diet for my puppies. Difficult to find stock available in shops nearby. Cotswold Raw food delivered within 36 hours of placing my order. Delivery good - product packaged t... Näytä lisää
Yritys on vastannut
Delivery has recently been delayed by a day for the last few drop offs it’s still just about frozen but not ideal. Also difficulty tweaking your subscription - not an easy to use interface and require... Näytä lisää
Yritys on vastannut
I am a raw feeder and saw a van driving through my locality so thought I would give this company a try. I was extremely pleased with my first experience and order. Struggled to order online (due t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Eläinruokakauppa
- ja myös
- Elintarviketuottaja
- Lemmikkieläinkauppa
- Lemmikkieläintarvikekauppa
- Pakasteruokakauppa
- Pakasteruokatoimittaja
Yrityksen kirjoittama
Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of The Grocer New Pet Product 2017 and PetQuip - Pet Product Innovation Award 2016. Officially achieved certification under UK Pet Food’s Raw Standard Scheme, the new industry leading standard for raw pet food safety and quality in the U.K. This achievement is a testament to our commitment to providing the very best for our customers. Paired with our incredible 97% rating on All About Dog Food, you can be confident that you’re feeding the very best!
Cotswold RAW
Yrityksen kirjoittama
- Striving for better pet nutrition.
- Cotswold RAW offers a natural and healthy RAW diet for your dog in easy to handle sausage and mince. Proudly rural. Winner of PetQuip - Pet Product Innovation Award 2016
Yhteystiedot
Unit 2 Bourton Industrial Park, GL54 2HQ, Bourton on the Water, Yhdistynyt kuningaskunta
- 01386426335
- sales@cotswoldraw.com
- www.cotswoldraw.com
4,6
Erinomainen
2 t. arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great company to order from
Great company to order from. Good range and timely delivery.
29. elokuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you Jill for taking the time to review our products and service. So pleased to hear that the food has gone down so well and delivery too. Have a lovely build up to the festive fun. Best wishes CR
Vastaus yritykseltä Cotswold RAW
Thank you Becky for taking the time to review our products and service. So pleased to hear the food has gone down so well. Thank you and have a lovely Festive break. Best wishes CR
Excellent quality food always delivered…
Excellent quality food always delivered next day first class
24. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you David, we really appreciate you taking the time to review the food and service. Thank you and we hope you have a lovely build up to the festive fun. Best wishes CR
Very Disappointed
I have bought Cotswold Raw before and had a good experience, but this time I consider that their customer service was atrocious. I have no problem with the product. I ordered puppy food on Friday, I understand that they do not send product on a Friday and so was not expecting delivery until Tuesday. I got no messages from DPD. Delivery didn’t arrive on Tuesday, so I tried to ring Cotswold but the phones are closed after 4.0pm. So rang Wednesday and was told by a very helpful person that DPD were having problems with my area. I was also told, after I explained that I couldn’t get any emergency food as no one local stocks the puppy food. I was told that they would try to chase DPD and if got no joy they would send me a repeat order to arrive on Thursday. Later on Wednesday I got a phone call to say that they had been unable to find my order with DPD and that they would be sending me a replacement on Thursday to arrive on Friday, I said I was not happy with this and that they had promised me the food on the next day and I would now have to go back out to buy more emergency food but that I couldn’t get puppy food. The person who phoned me was the same as earlier and again was very polite and sympathetic but said that this was what had been decided and all the couriers had been for the day. I feel that not only was a promise broken but there was no regard for my puppy’s health as I told them that the adult food, which was all I could get, did not sit well with my puppy and gave her a poorly stomach. I did tell the advisor that I felt their customer service was severely lacking and I was very unhappy with the way they had treated me. I was told she understood how I felt but could do nothing. I have my hands tied I have a young puppy who is growing fast, so I feel unable to change her food yet, but I am disappointed in their attitude and the service they provided. They didn’t even offer me a refund on the delivery charge
28. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Good afternoon Annette,
We are sorry to hear that the experience was so poor with your recent order. The couriers are seeing a greater demand on their networks during this busy period. We are sorry that this delay in transit caused you such a worrying time without theh food for your puppy. It was unfortunate that this was something we couldn't control with DPD, but I believe the team reacted as quickly as they could to arrange a resend to arrive Friday morning.
We don't want any clients have to change food as a result of a delivery delay and we try to use our comnunciation channels at this time of year to encourage customers to allow some extra time. However you are correct we should have had the order with you on Tuesday. We apologise for that delay.
If we can clarfiy anything else please do not hesitate to contact us on the sales@cotswoldraw.com email.
Kind regards
CR
My Poodles love this dog food
My Poodles love this dog food.
They are so fussy and after trying so many different raw food for them, finally I have found one they love
Their favourite is the raw sausages
21. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for taking the time to leave us feedback Charlotte, we are delighted to hear that our Sausages are a huge hit.
Kind Regards
Cotswold Raw Ltd
Great food for my great dog
A really nice quality raw dog food. My lad loves it and looks forward to more !
18. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for your feedback Tina, we are happy to hear that Olly is loving our food, we hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
A fantastic raw food provider- highly recommended
I’m really really pleased with the service and the quality of food provided by Cotswold RAW. The food always arrives as arranged and the people delivering it are very friendly. I buy the 1kg tubs and they are very well packaged- I haven’t had any issues with leakage that I’ve experienced with other providers. Most importantly of all, our fox red Labrador absolutely loves it and seems to have a very happy tummy! The ingredients are very fresh with a good mix of her favourite vegetables. I would definitely recommend!
20. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you very much for taking the time to leave us valuable feedback about our products, we are pleased to hear that Miley has a happy tummy. Hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
COTSWOLDS RAW FOOD FOR DOGS IS THE BEST
Ordering was easy. The delivery man was very nice, and put a smile on my face first thing in the morning with him being funny!
11. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you Wendy for taking the time to review our products and service. So lovely to hear our delivery driver was cheery :) We will pass this on. Have a lovely weekend and if we can assist getting any pre Christmas deliveries to you please do let us know. Kind regards CR
Great quality food but packaging of delivery isn’t great.,
Great quality food. The dogs love it.
Packaging isn’t great. Last delivery had 3 of the packets totally smashed up and open.
11. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Hi Suzanne, thank you for taking the time to review our products and service. We are so sorry to hear about the damages. Thank you for reaching out to our customer service team too. Who were able to then make a prompt refund. Apologies for the inconvenience this will have caused. Best wishes CR
My dog loves this food
5. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for your feedback Linda, we are delighted your dog loves our food, we hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
Supplied my dog's food for 8 years
Supplied my dog's food for 8 years! Wonderful service, the food is great and our dog thrives on it - totally recommend
4. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for your valuable feedback Michael, we are so happy that your dog thrives on our product and has done for 8 years.
Have a lovely day.
Kind Regards
Cotswold Raw Ltd
Vastaus yritykseltä Cotswold RAW
Thank you for taking the time Daisy to review our products and service. We hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
Impressive - very happy customers
Box was delivered to home address. Well packaged. Our Standard Dachschund absolutely LOVES his new ‘nosh’. The plate is licked clean in seconds. We’ve noticed a huge improvement in his digestion. Very happy customers. Thank you!
3. marraskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you very much for your feedback Karen, we are very pleased to hear that you have noticed a difference and your dog leaves the bowl clean! We hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
Great products
Easy to order, well packaged and the dogs have already been enjoying the marrow bones. Will definitely be ordering again. Thanks.
30. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you Nicola for taking the time to review our products and service. So pleased to hear that the marrowbones have gone down so well. They are a firm favourite here in the office too! Have a lovely weekend. Best wishes CR
Dogs favourite.
Quick, efficient service, trustworthy and consistent food. My dogs love it and have thrived on it for many years.
Highly recommend.
27. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for taking the time to review our products and service. We are thrilled to hear that you have seen the benefit for a number of years now and we will share this with the wider team. Have a lovely weekend. Best wishes CR
Vastaus yritykseltä Cotswold RAW
Thank you Jill for taking the time to review our products and service. So thrilled to hear that the food is going down well and the delivery was prompt. Have a lovely weekend and thank you for sharing your feedback. Best wishes CR
Always delivered on time and very…
Always delivered on time and very helpful and pleasant drivers …
25. syyskuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you so much Kaye for taking the time to review our product and service so pleased to hear the food is going down well and the delivery drivers are courteous. We hope you have a lovely weekend. Best wishes CR
Not for my hairies!
After being recommended the Cotswold raw dog company I was so looking forward to putting my one-year-olds onto this new diet. One dog tried it but gave up and the other one totally refused to eat. It went and sat in his bed. I had things to it to make it more appealing, but we’re just not interested. I bought some different varieties for them to try after opening two packets and I’m not touching neither I decided to give the rest away. The meat on opening was very bloody as not expect with raw food or not, and they did look you suspect things in it. I’m not a squeamish person but this did make me gag. All I would say is if you want to try it buy one packet and see how you get on and not waste a lot of money like I did.
21. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you Jacqueline for taking the time to review your products. I know you reached out to the customer team too, who did suggest some transition tips. Sorry to hear it didn't work well and that you felt it was such a disappointing experience. If there is anything else our team can help please do let us know sales@cotswoldraw.com . All our products are manufactured freshly here in the Cotswolds an we were pleased to be able to deliver using our own refrigerated van service. We hope Angus & Bug are well and thank you for taking the time to feedback.
Kind regards CR
Excellent!
Super easy to use and informative website, helpful staff and great delivery!
21. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for your feedback Stephanie, we are pleased to hear you have found our website straight forward and easy to use and are happy with the service you have received.
We hope to see you and George soon.
Kind Regards
Cotswold Raw Ltd
After three and a half years eating…
After three and a half years eating Cotswold Raw Rufus is proof!
16. lokakuuta 2025
Vastaus yritykseltä Cotswold RAW
Thank you for your feedback John, we are so pleased to hear Rufus is thriving on our food. We hope to see you again soon.
Kind Regards
Cotswold Raw Ltd
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