A lady called Helen served us today. She was extremely helpful, showing us different options and giving advice. It was a very pleasant experience and I just know we will be back very soon.
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
We found everything we wanted and the assistant who helped us ( Leonora) as first class. We were not rushed and left to browse albeit Leonora was always close at hand to answer any questions
Yritys on vastannut
We visited the store in Chelmsford to look at some furniture we'd seen and planned to order online. I am so glad we did this as the lady who served us was really helpful and advised us on a fe... Näytä lisää
Yritys on vastannut
Website was comprehensive enough for what we wanted to see and get dimensions for. Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Yrityksen kirjoittama
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Yhteystiedot
Bond Street 110, CM1 1GD, Chelmsford, England, Yhdistynyt kuningaskunta
- 01245 860376
4,8
Erinomainen
95 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Extremely friendly.
24. marraskuuta 2025
Oma-aloitteinen arvostelu
Saattaa käyttää tekoälyn apua vastauksissaLue lisää
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
So nice to speak directly to a person
So nice to be able to speak directly, to helpful and knowledgable staff. Leonora and Jackie were great.
20. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cotswold Company - Chelmsford
Good afternoon Customer,
We're happy to hear that our staff was helpful and knowledgeable! We appreciate you taking the time to share your positive experience with us.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Robert the sales person was great
Robert the sales person was great, took his time, helped us with choices and questioned us to qualify our decisions.
Being able to go into a store, touch and feel the products and see the quality of the furniture first hand was great. We need to use stores like this to ensure there is the ability to see before you buy.
We would highly recommend using The Cotswold Company at Chelmsford.
11. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cotswold Company - Chelmsford
Good afternoon Mr Ian Monk,
We're happy to hear that you had a great experience. It's wonderful that you appreciated the ability to see the furniture in person and that our salesperson helped guide your choices. Thank you for recommending us!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Love this shop beautiful products
Love this shop beautiful products
8. marraskuuta 2025
Oma-aloitteinen arvostelu
We have been looking for two sofa’s and…
We have been looking for two sofa’s and a dinning room table for a few weeks. We have visited several providers and two Cotswold Company stores. Having made our decision to buy a Hurley 3 seater and Hurley small 2 seater we were served by Robert who made the ordering process painless and straight forward. Delivery arranged and on course.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cotswold Company - Chelmsford
Good morning Graham Browne,
We're happy to hear that the ordering process for your sofas and dining table was painless and straightforward. We appreciate you choosing us after visiting several providers. Thank you for your positive feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kitchen Larder
We went to the Chelmsford store and we were helped by a very helpful assistant, but cannot remember his name! A very professional chap, who was extremely helpful. We put in our order for our kitchen larder. Love shopping at the Cotswolds Company.
7. marraskuuta 2025
Oma-aloitteinen arvostelu
We bought a bed for our guest room.a…
We bought a bed for our guest room.a quality bed surround with beech sprung slats. It looks amazing!
21. lokakuuta 2025
Helen was amazing… incredible customer service
Helen was amazing. She helped us no end and gave such fantastic advice about how we should design our room and important things to consider. She knew the product range at The Cotswold Company in detail and guided us through the showroom. Too often in stores any purchases are just transactional but with Helen this wand true case. She cared and provided exceptional customer service. A true asset to the business and the reason we spent a considerable amount of money purchasing new sofas. Thank you Helen!
1. marraskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cotswold Company - Chelmsford
Good afternoon Chris,
We're happy to hear that you had such a positive experience. It's wonderful to know that the advice and guidance provided were so helpful in designing your room. We appreciate your recognition of the exceptional customer service you received and are grateful for your feedback.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Terracotta cushions and throw are…
Terracotta cushions and throw are beautiful
Look lovely in garden room making it feel cozy for the winter
14. lokakuuta 2025
Website was comprehensive enough for…
Website was comprehensive enough for what we wanted to see and get dimensions for.
Shop staff (Chelmsford) answered phone promptly and gave full details enabling us to ensure our journey would not be wasted. the same member of staff (Erin) was courteous and helpful and took our order.
11. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä The Cotswold Company - Chelmsford
Good morning Customer,
We appreciate you taking the time to share your experience. We're happy to hear that our website provided the information you needed and that our shop staff were helpful and courteous when placing your order.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Quality products and service
Excellent customer service both prior to visit and during. Was able to see pieces we wanted to without any high pressure sales. Staff available when needed. Double checked order details and price, was able to apply online discount to order in store.
1. lokakuuta 2025
Oma-aloitteinen arvostelu
Excellent customer service very polite…
Excellent customer service very polite young lady
26. syyskuuta 2025
Oma-aloitteinen arvostelu
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