He pedido una crema y ha llegado en mal estado. Cuando he hablado con ellos me han vuelto a mandar otra y ha llegado aún peor. Llevo años comprando cremas por internet y nunca me había pasado algo par... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Terrible customer services; no response to my email advising product had leaked. Contacted again via website when no response after 2 weeks & then told to photograph outer packaging (already disposed... Näytä lisää
Yritys on vastannut
i ordered 300usd products from cosmede in july 6th, and it shows from delivery tracking site that package was dispatched on 9th jul from hongkong, and nothing follows after the update on 30 Jul dispat... Näytä lisää
Yritys on vastannut
Having read other reviews, I became nervous about waiting nearly 3 weeks for this order. I am pleased to say that it finally arrived this weekend. The company provide Post Office tracking information,... Näytä lisää
Yrityksen tiedot
Erilaisten ulkoisten lähteiden tuottama tieto
Cosme-De.com is an online store for premium cosmetics, skin care, fragrances, bath & body, haircare, men and gifts. Free Shipping is available for all orders at the best price. We have an Editor's column on beauty tips and latest trends. We are located in Hong Kong, and our office address is: 12/F Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong. Service Hours (UTC/GMT +8): Monday - Friday, 9am - 5:30pm / Sunday & Saturday, Closed
Yhteystiedot
12/F Yau Lee Centre, 45 Hoi Yuen Road, Kwun Tong, Kowloon, Hong Kong
- enquiry@cosme-de.com
- www.cosme-de.com
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Title
Service is good, delivery is prompt. Excellent service!
Genuine product, fantastic price, courteous communication
I was cross with myself for not realising that this company is based in Hong Kong before I ordered. I therefore didn't read the reviews until too late. Due to the volume of poor reviews my concerns were inflated so I emailed COSME-DE.COM. They replied promptly and with courtesy and my fears were relieved a little. The product I ordered arrived nine days after I placed the order even though I didn't pay for fast delivery so this impressed me. I hesitated to open the parcel as I was aware that I couldn't return it if it was opened but if you don't open it, how do yo know right? So I opened it... I checked the LOT number on the product with Sisley - it was genuine and importantly, FRESH - manufactured in 2019, good for 4 years. So no need to worry. I'm relieved - I had taken a gamble and fortunately it paid off.
I paid two thirds the RRP, the product I received was a genuine product and delivery was fast considering it came from HK. Will I order again? I'll certainly consider it!
Product as expected and orignals
Product as expected and orignals - no fakes! Speedy delivery and well packaged. Great job guys!
For some products I bought from this…
For some products I bought from this website, the packing has scratch and is different from the one I got from Sephora. I highly doubt that the skincare product is fake. To be safe, I will not order from this website again.

Vastaus yritykseltä Cosme-De.Com
Very fast delivery
Very fast delivery! I got my package in two days
Pretty good choice
like the packaging, properly wrap. It is fast now via fedex. Sometimes have certain discount. Worth to explore and buy from cosme de. But the product variety if can have more or expanded would be ideal. Cheers.
My order arrived in a timely manner and…
My order arrived in a timely manner and good condition.
I ordered La Prairie Skin Caviar Absolute Filler and Clarins Body Treatment Oil on 24 July 2020 and received my order in New Zealand on 4 August 2020. Both products are genuine.
This is my second purchase from Cosme-De. I'm totally happy with their service. Will definitely buy again in the future.
My goods arrived in a timely
My goods arrived in a timely, no fuss manner. I was very pleased.
Cosme-de sold fake counterfeit
Don't ever buy from Cosme-de. They shipped me counterfeit jurlique product. The product are such low quality and the smell and texture are extremely bad. I have been using jurlique for ages. I can tell they are fake. Do not scam. They refused a refund unless I responsible for my own courier to post the counterfeit to pass thru custom back to hk. I am very mad at this store. Their excuse was they only sell parallel import. I have confirmed with jurlique head office they have confirmed they were not legit. Everyone, do not use this site as they will scam your money.

Vastaus yritykseltä Cosme-De.Com
Incredibly slow delivery
Very very slow delivery, unresponsive customer service.
Been 2 months and pending HK-UK delivery. Took over a month to leave HK. Lol is this a joke?
Cannot look for other options due to lack of response.
Great shopping experience
Good shopping experience.
Very trustworthy!
Easy to navigate website
Easy to navigate website, good prices and fast service. This was the only place I have been able to find the product i use.
So far love the product
So far love the product. I notice a brightness to my skin. Plus somehow it helps my adult acne dry up.
Speedy delivery.
I bought many items from COSME-DE
I bought many items from COSME-DE. They are very good! And I will always use it.
An good overall experience though it…
An good overall experience though it was not certain if products were coming from outside UK
I orded 4 items rom this site
I orded 4 items rom this site, in April, I have contacted them lots of times to be given excuse after excuse, I am a singe mum who can't efford to buy myself clothes often, and to feel like the one time I could I have been ripped off.
DO NOT BUY FROM TIS COMPANY
I am still waiting.... Still no refund or order, given thd same response everytime... Fuming
DO NOT ORDER
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