Corel Arvostelua 307

I paid to upgrade from
Pinnacle 22 to 26. Only to later learn that the effects had water marks in them this rendered all
My existing effects useless I subsequently learnt that the new blue effects were not bundled with the upgrade. I have since early December tried to explain the situation Corel but they don’t seem to understand that I have paid £79 and been left with a system that is useless to me I have asked for a refund but been told that I have exceeded the 30 day period Their complaints team are not responding to my many e mails. This company I has no complaints procedure and are the worst I have ever encountered

Brought product now being constantly bombarded with ads on YouTube etc. IRRITATING AS HELL.

Corel has the potential to be a leading designing program, but all the crashes I run into prevents this. Any file I create that has bitmaps and the use of perspective with 4 or more pages, forget about it. The program wont respond and shuts down. I have been a graphics designers for 13 years and I have been attempting to give Corel a fair go, and its disproving itself. I work for a major sign company and they have implemented the use of the Corel Suite, I however, continue to use photoshop and AI because of all the crashes in Corel. In an 8 hour day I probably spend 2 hours waiting for a file to load opening or changes, saving edits. Its quite annoying as most projects are time sensitive. Please fix this, as I said before, this program has the potential to lead the sign industry.

This company has no clue how to provide even basic customer service. You call their # and you do get connected to a rep and if you are lucky you might even be able to understand what they are saying. Unfortunately the rep cannot really do anything except refer your problem to the tech people who will only communicate by email which is a total pain and it takes FOREVER. I bought a new program Coreldraw Essentials 2021 from Staples but can't download it because it says the code I have is not valid -??? and then I am told they could have helped if I had bought it from them instead of Staples - what???? I am SO FRUSTRATED with this whole business. Strongly suggest you avoid using their products and havin a chance of keeping your sanity and avoiding an ulcer!

I have been using Coreldraw since 1993 and have spent a small fortune on various subscriptions and licenses right through until Coreldraw 2022. The support, licensing of products, inability to download products seems deliberately intended to force the customer to keep buying new licenses. Very happy with the product, but an absolute disgrace as a company to deal with. It's very easy to pay them money though!

I am locked out of my Painter 2023 as it freezes at the sign in window and tells me "Your account is missing information. Please contact Corel customer support to resolve this issue. Called customer support and was told that my issue would be escalated to a support technician and they would email or call within 2 to 3 hours. It has now been over 30 hours and no contact from Corel. I have called several times and get the same response, "we are so sorry for your inconvenience and I will guarantee that a technical advisor will call you back in 1 hour. Needless to say no one calls back and I can't use the program I paid for. Corel customer support is totally useless and can't handle even the most minor of issues. It looks it's time for a class action lawsuit.

Selve programmet (Corel PHOTO-PAINT ) fungerer egentlig fint nok - desværre kommer der uønsket reklamer for produkter hver gang programmet lukkes. Dette er selvom, at dette er fravalgt i indstillingerne.

Uønsket reklamer resultere i en obligatorisk et-stjerne vurdering uanset øvrige oplevelser - ærgerligt!

If I could give no stars I would. Customer support via chat, phone call, technical support ticket is next to useless. It's like being on a merry-go-round that doesn't come to a stop. Technician sends me an email to add details to assist, but the email address isn't maintained any more. Phone help Uk 0800 0232433 gets you through to a help line but comes up on my phone as 'cooker repair service', but it does get you through to a Corel representative - just not a person with any technical knowledge. He promised a technician would call me and that's when I got the email that I can't reply to. This is like trying to see a doctor and being fobbed off with the practice nurse (if you're lucky) by the receptionist who isn't medically trained. Corel your Painter products are good (expensive but good), but having bought a high-end PC with the flagship Nvidia graphics card in it (PNY Quadro RTX A6000 48GB), then to find your programmes don't recognise it is to say the least very, very disappointing, but I'm not alone on that. There are scores of people saying the same thing on Forums and interestingly enough very little help from Corel Technicians. BUCK YOUR IDEAS UP !!!!!!!!!!!!!!!!!!!!!!!!!!!!

Though I can’t speak for PC owners, who I believe get a much better shake of the deal than Mac OS users…

I’ve had Corel Painter versions from 13 up to 21, but I can’t go any further with these incremental updates, given that things like GPU acceleration is still not implemented properly for the majority of Macs.

If you have a modern Mac (don’t know about M1 onwards) with any kind of Radeon card, forget getting any GPU enhancement, regardless of how good the card is.

Honestly, even Krita (a FREE alternative) offers better brush performance for commercial art than Painter.

Bought Corel Painter 19 back when it was current. I recently reinstalled it because i have time to get back into drawing but it keeps having pop-up ads for the new version WHEN I'M NOT EVEN USING THE SOFTWARE, it minimizes other programs constantly. Its behaving like a more like a virus.

Where do I start? I've never encountered such disorganization and ignorance. The customer service is beyond atrocious to the point where I cannot recommend Corel ANYTHING to ANYONE- I truly feel like I would be doing someone a severe disservice if I did. They have an absolute terrible activation and licensing system- apparently they need 'specialists' to reset activation codes- then they close the chat window- it just happened to me. I was told by a csr that the 'team' was working on it? I replied asking why it takes a team of people to reset activation codes and they closed the chat window. Well, I'm done with this company and i'm gonna let everyone I know how I feel about it-social media is a great thing isn't it? #customerservicematters

I'm new to video editing and after learning the basics on OpenShot decided to shell out a few bucks and upgrade to Video Studio. What a mistake. I chose Corel because I had used Draw in the past for graphic design work and was satisfied. Video Studio has been a nightmare. It freezes up for no reason, crashes constantly and takes 3-5 seconds just to clip a video segment. Even for someone that barely knows what they are doing, I know that this program is garbage. I'm removing it today and buying something else.

I raised a problem back in Aug 2021 and the problem is still not fixed.
A horrific experience in trying to get support.
Rude and straight out lying by level 1 support. They would not turn up for remote support sessions and when they did started uninstalling programs from by laptop. When challenged they cancelled the uninstall resulting in a corrupted registry and then a I had to do a rebuild. The tickets were just closed repeatedly with no communication.
Level 2 support eventually acknowledged the problem and passed it to the dev team.
I was informed that the problem was to be fixed in the next major release Videostudio 2022 so I upgraded only to find it wasn't.
My original tickets were then marked as expired so I had to raise a new one in April 2022.
Since then I have had many many support chat sessions and also called the support line numerous times.
The response is always the same. Someone will be in contact with your shortly but of course there are no emails or phone calls.
Over one year of total frustration.
An experience I would not wish on anybody.
20 Nov 22 UPDATE
Had a chat session to enquire about the acknowledged outstanding bug and was told all the tickets related to the problem had been closed and not to raise any more and that the development team were working on a fix. I would be informed when it was resolved.
When I enquired how action was been taken to resolve the problem when there was no open ticket I was told to wait for an email reslonse and the technician terminated the chat session.
15 months of this frustration as the original ticket was raised in Aug 2021.
Just a continuing nightmare.

Don't do it. I have used it in lew of adobe for as long as i can remember as a pro photog. and the greedy corporation. You have updated and took out the VERY TOOLS I use as an effort to get me to upgrade. NEVER AGAIN>>>> Here is what I have to say to that, why would i upgrade? I already bought it and it WAS working fine. Forget you! I am so disappointed in your sick greed! You should be happy with the customers you have. Let me use what I paid for. You will never get my money again, unless you fix what I have.

The agents had no idea about the product. After numerous phone calls and online chats, all I got was " Here is your ticket number and someone from tech support will reach out in 2 days". They didn't ask for details as to what the issues were. I don't expect to hear back from Corel. I don't know how Corel can call this "customer support" when they don't intend to help anyone.

Ein schönes Grafikprogramm mit Vektorfunktionen, die unendliche Möglichkeiten enthalten. Es ist kein Paintprogramm, auch wenn es fälschlich in eine Reihe gestellt wurde mit Photoshop oder Gimp. Sondern es ist ideal für Grafiken, in denen Schrift eine wesentliche Rolle spielt. Also eher mit Illustrator oder QuarkXpress vergleichbar. Man kann Objekte in Kurven verwandeln und sie anhand von Ziehpunkten verformen. Man kann Schriften vielfältig variieren und mit grafischen Elementen verbinden, Logos entwickeln und jede Art Akzidenzdruck ausführen.
Problematisch ist allerdings der Service.
Wenn das Programm einen Fehler hat, dann bleibt der drin. Ich kenne das Programm seit seinen ersten Anfängen 1989. In der Version von 2010 habe ich einen Bug gefunden. Wenn man einen Text im Blocksatz gesetzt hat, bekommt die letzte Zeile viel zu kleine Wortabstände. Ich habe es vielleicht schon 30x versucht, die Wortabstände zu verändern, das Programm ignoriert die Eingabe. Selbst in der Fassung von 2021 ist dieser Fehler drin. Der Support war unter aller Kanone, auch im Chat wurde ich einfach abgeschaltet, dann aber wieder angeschaltet, als ich mit höflichem Unmut reagierte. Der Support las nur "Grafik Suite X5" (ja, ich muss ja nun mal eine Seriennummer angeben!), aber nicht, dass auch in der neuen Fassung derselbe Fehler fortbesteht. Klappe zu, Ticket geschlossen.
Das geht gar nicht.

Do not install this program!
its impossible to uninstall!!

Worst customer service I have ever experienced. Forget getting support for your software issues. A very simple task takes them 6 days to sort out. It took 5 agents, countless emails and complaints to send me a simple download link for a product I paid for. What a joke, you also deal with Indians who don't speak English properly. Don't bother buying from this company.

I bought a Corel program and needed a simple question answered... I contacted them a few times.... their customer service is HORRIBLE!!!

I have used previous versions of Corel and been very happy but recently purchased Corel draw essentials as i no longer need the full version.Bad MISTAKE ....This is the most awful software i have purchased. it has so few options even to just print in a format someone else could open. And for £115 this is ridiculous when I can download safe legal FREE software with BETTER OPTIONS. i HAVE UNINSTALLED THIS TERRIBLE SOFTWARE AFTER ONE WEEK. That's how bad it is. An absolute waste of £115.........DON'T MAKE THESAME MISTAKE.