Food was delivered on time. Food itself was delicious and very well portioned. A little more expensive than a take away but you can see that quality ingredients were used
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
It was a great takeaway alternative! We had some lovely Indian dishes, chicken passanda, jalfrezi, aloo gobi and it was very tasty, much more authentic and generous portions. Will order again and tr... Näytä lisää
Yritys on vastannut
Chettinad chicken was too dry with no sauce at all (the pic on the website was deceptive). And it wasn't spicy at all. It was nothing but too big chunks of chicken on the bone. I'll never recomme... Näytä lisää
Yritys on vastannut
Absolutely delicious Indian food that was so much better than from the supermarket or local take away. Freshly prepared and so much more flavour. We had the Butter chicken, keema lamb and a paneer dis... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Flavers connect the world to the world of food by giving you the choice to order from 500+ dishes and 15+ cuisines! We deliver home-cooked food lovingly prepared by 100+ chefs straight from their kitchens to your home, so you can enjoy healthier home-cooked food without needing to cook yourself! We believe that the best food and most authentic tastes come from the kitchen tables of home-chefs who use best kept secret family recipes from generations back. The way they cook and the ingredients they use guarantee an array of original flavours that can’t be replicated in restaurants and commercial kitchens, bringing you straight to the corners of the world our chefs come from. Whether it is jerk chicken from the Caribbean, braised short ribs from Korea, chicken tikka masala from India, or goulash from Eastern Europe, Flavers offer authentic flavours you can’t find elsewhere! We share more than food, we share culture and stories, and we take you on a journey of flavours we are sure you’ll love!
Yhteystiedot
85 Great Portland Street First Floor , W1W 7LT, London, Yhdistynyt kuningaskunta
- 01628 563552
- support@flavers.uk
- www.cookmygrub.com
3,9
Hyvä
139 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Best Pakistani food found in cook my grub
The best platform for pre-oreders. I have tried Pakistani food from "Rohama's Kitchen" Absolutely amazing homemade food.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Vastaus yritykseltä Cook My Grub
Hi Raul,
Thank you for taking the time to submit a review about Cook My Grub.
We’re sorry to hear that you didn’t have a good experience ordering from us. We will be in touch soon to see if there is anything we can do to help turn your experience around.
Regards,
Customer Support Team
Service very slow
Service very slow - had to wait over an hour for food. Will never use again.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Hi,
Thank you for taking the time to submit a review about Cook My Grub.
We’re sorry to hear that you had to wait a long time after placing an order at an event. Cook My Grub are not a specialist events catering company. We are an online marketplace for home chefs and deliver to homes and offices through our delivery network and logistics partner. Having said that, we ran several promotional events in the summer of 2021 to promote our home chefs and create additional awareness about our service. A majority of the events were very well received. However, in a particular event held in September 2021, we were terribly let down by the organisers who committed to providing electricity for our chefs to cook but their setup was limited and caused us several issues. This led to long queues and ordering delays which were not due to any fault of ours.
We do hope you try out a home delivery order from Cook My Grub which would give you a better view of our service.
Regards,
Customer Support Team
Fantastic Platform
Fantastic Platform offering a wide range of cuisines. A must try!
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Great food with a true home cooked feel…
Great food with a true home cooked feel and not commercially produced "plastic"
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
It is great initiative and food is…
It is great initiative and food is really nice. You get multiple options to choose your food from. Since the food is home made, you also get authentic taste. However there is significant scope for improving delivery service. Most of the time food is delivered late.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Hi Aniket,
Thank you for taking the time to submit a review about Cook My Grub. We're glad you enjoyed the food!
We’re sorry to hear that your deliveries were delayed. However, please note that deliveries for lunch are scheduled for between 12:30pm and 1:30pm to give our drivers enough time to collect the food and deliver it to you. In a few instances, our drivers were inadvertently delayed by traffic.
We do hope you continue to order from Cook My Grub. As always, we will endeavour to get the food delivered to you at the earliest.
Regards,
Customer Support Team
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Terrible food complained several times…
Terrible food complained several times zero response to complaint or any support. Zero attempt to correct problem. No response when tried to discuss. Will never order again will tell people to avoid
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Hi Natasha,
Thank you for taking the time to submit a review about Cook My Grub.
I'm truly sorry to hear one of the meals weren't a hit with you. This is really disappointing as the particular chef you’d ordered from has been so well received. As you had already claimed a 20% discount on that order, further refunds were purely at the discretion of the chef.
You can be sure we will feed this back to the chef team so that it can be looked into in more detail. Please could you also take a moment to rate the chef via your online account. You can do this by logging in and clicking on your order history, then giving the chef a star rating.
We will also be sure to get in touch soon to see if there is anything further we can do to help turn your experience around.
Regards,
Customer Support Team
I really liked the food and the…
I really liked the food and the customer service was really good resolving my delivery problem. Would recommend.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Excellent Service
Excellent Service! Great quality food and very reasonable prices.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Good stuff!
Good food and great customer service. It’s a brilliant idea in an area like Berkshire where restaurants are severely lacking.
4. toukokuuta 2022
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Vastaus yritykseltä Cook My Grub
Hi Josie,
Thank you for taking the time to submit a review about Cook My Grub.
We’re sorry to hear that you didn’t have a smooth onboarding journey while joining Cook My Grub as a chef. Cook My Grub have over 100 chefs successfully trading on the platform. We would like to understand in more detail where you felt let down by our team.
We will be in touch to get feedback which can help us continue to improve our chef onboarding processes.
Regards,
Customer Support Team
Great service and authentic home cooked…
Great service and authentic home cooked food 👍
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
Great chefs and authentic home cooked…
Great chefs and authentic home cooked food. It is a life saver if you have a problem with finding something healthy and fresh to cook every day. I order at least once a week from Cook My Grub.
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
The food was delicious
4. toukokuuta 2022
Vastaus yritykseltä Cook My Grub
Thank you for using our service. We're glad you enjoyed the food!
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