I bought the Jacob TV stand but unlikely to buy again from Coku. 1. One of the doors doesn't sit flush to the frame no matter how much I tinker with the 3D hinges. 2. The unit was amazingly wel... Näytä lisää
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What a great company, the product I bought was the Kawa Solid Acacia Wood Large Sideboard in dark brown. From the moment I placed the order, until it was delivered, the service was great. The sidebo... Näytä lisää
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Steve was really helpful. I have a beautiful dining table from Coku and during a house move I lost the bolts that connect the top to the stand. I messaged asking if I could purchase them and Steve res... Näytä lisää
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The whole buying process was seamless from start to finish—every stage from placing the order to delivery was perfectly clear. The item was packaged really securely, protecting the furniture without... Näytä lisää
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Yrityksen tiedot
Yrityksen kirjoittama
Welcome to COKU Home, where we specialise in crafting stunning, high-quality furniture for your home. Our pieces are designed to add warmth and elegance to any space, with a focus on sustainability and durability. From cosy chairs to sleek dining tables, we offer a range of styles to suit any taste. Follow us for inspiration and to see our latest designs. Elevate your living space with COKU. With over 1000 5* reviews across all platforms, see why our customers love COKU so much.
Yhteystiedot
Yhdistynyt kuningaskunta
- www.coku.co.uk
4,6
Erinomainen
552 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 92 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Beautiful Sarah table in walnut
Received my delivery today of a Sara Maple round table 1.3. It’s stunning, easily fits 6 seats round it.
The service was impeccable, Steve was incredibly helpful and super friendly. Will definitely be purchasing more from this company.
Thanks guys.
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Sandra, thank you so much for your lovely review! We’re thrilled to hear you’re enjoying your Sara table and that Steve was able to help. It means a lot to us to know our service and furniture have made a great impression. We can’t wait to welcome you back for more pieces in the future!
Warm regards
COKU Customer Care
The perfect table for us
This company has knowledgeable, helpful staff who are great to deal with. Our ‘Sara’ table is just beautiful, so well-crafted with the perfect balance of rustic & traditional. Very happy 🙏🏻
25. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Nancy, thank you so much for your kind words! We’re delighted to hear you’re enjoying your Sara table. It’s wonderful to know our craftsmanship and service hit the mark. We really appreciate your support and hope your table brings you many happy moments! :)
Warm regards
COKU Customer Care
I had an excellent experience with Coku…
I had an excellent experience with Coku Home and would highly recommend them. When our dining table arrived with a small chip, Steve from the customer service team handled everything brilliantly. He went above and beyond to resolve the issue quickly and made sure we were completely satisfied. It’s refreshing to see a company that truly cares about its customers and lives up to its brand values. Exceptional service from start to finish – thank you, Steve and the Coku Home team!
17. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Saima, thank you so much for your kind words! We’re so happy to hear you had a positive experience and that Steve was able to help resolve the issue quickly. We truly care about our customers and it means a lot to hear that our efforts are appreciated. We hope you enjoy your new dining table for many years to come!
Warm regards
COKU Customer Care
Round Mango Wood 1000cm dining table
Delighted with my Ida Solid Mango Wood Dining table. Spoke to Steve about the item we wanted to order, he was so lovely and helpful. Delivery was quick, item was packaged extremely carefully and delivered by two professional gentlemen. It was so quick and easy to assemble too. The quality is amazing and looks fantastic in our room. It looks and feels beautiful. I wouldn't hesitate to recommend Coku furniture to my friends and family. Very happy customer.
13. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Thank you so much for your wonderful review! We’re thrilled to hear how much you love your Ida dining table and that the delivery and assembly went smoothly. Steve will be delighted to hear your kind words.
We take great pride in the quality and care we put into every piece, and it’s so rewarding to know it’s appreciated. Thank you for recommending COKU, we hope you enjoy your table for many years to come!
Warm regards,
COKU Customer Care
Although the legs didn’t arrive with…
Although the legs didn’t arrive with table top( 3 days later ) we absolutely love our table . Would recommend to anyone .
Thank you
28. elokuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your kind words! We’re glad to hear you’re loving your table, and we appreciate your patience with the legs arriving a few days later. Your recommendation means a lot to us and we hope to welcome you back again soon.
Warm Regards
Sam
Lovely Ida dining table
Lovely Ida dining table, exceeded my expectations.
Very good customer service when I had incorrectly measured my order.
I would highly recommend COKU.
10. syyskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Karen, thank you so much for your kind words! We’re thrilled to hear that your Ida dining table exceeded your expectations, and we’re glad we could help with your order. Your recommendation means a lot to us, and we hope your table brings you many wonderful moments.
Warm regards
COKU Customer Care
Awesome products
Awesome products, fast delivery and seamless ordering.
Highly recommend
2. syyskuuta 2025
Vastaus yritykseltä COKU Home
Hi Steve, thank you so much for your lovely review! We are so pleased you love our products and you found the delivery quick and easy. We have lots of new products coming so we hope to welcome you back again soon.
Warm regards
Sam
Very pleased with our table- first one…
Very pleased with our table- first one arrived broken but was replaced very quickly - great customer service
1. syyskuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your kind words. We’re really glad to hear you’re pleased with your table and that the replacement arrived quickly. We truly appreciate your patience and are thrilled you’re happy with both the product and our service!
Warm regards,
COKU Customer Care
Had to wait a few weeks but was updated…
Had to wait a few weeks but was updated at all times. Shipping from a different country can take longer for numerous reasons. Well the table has arrived and we are very pleased with it!
1. syyskuuta 2025
Vastaus yritykseltä COKU Home
Hi Andrew,
Thank you so much for your patience! We’re absolutely delighted to hear that your table has arrived and that you’re very pleased with it. Your kind words mean a lot to us, and we hope it brings you many happy moments in your home.
Warm regards,
COKU Customer Care
Great table
Great table, sits 6 comfortably. Lovely quality. Only downside is we never received any assembly instructions so we had to guess our way for putting it together. Not overly complicated but not great to have to do that.
1. syyskuuta 2025
Vastaus yritykseltä COKU Home
Hi Justin, thank you so much for your kind words about your table, we’re delighted to hear you’re enjoying it! We do always include the assembly instructions with the tabletop, so we’re very sorry if these were missing in your delivery. We appreciate you managing to assemble it regardless, and we’ll make sure to review our packing process to prevent this from happening in the future.
Thank you again for your feedback and your support of COKU Home!
Warm regards,
COKU Customer Care
Fantastic customer service
Fantastic customer service, there was an issue with one item, a quick call and a replacement was organised and delivered speedily.
Have bought 4 pieces in total and love every item.
Real focal points to my home 🏡
27. elokuuta 2025
Vastaus yritykseltä COKU Home
Hi there! Thank you so much for your wonderful review. We’re so happy that you love all four pieces. It was a pleasure resolving the issue quickly, and we really appreciate your continued support. Enjoy your beautiful furniture and we look forward to welcoming you back again for the 5th piece!
Warm regards
COKU Customer Care
Round table
Coku has been great they have kept us informed with regards delivery, the delivery men were so lovely and they even had a wee treat for my dog. The table is unreal, solid wood we bought the 1 metre table as we have a small kitchen and it fits us four around with plenty of room
26. elokuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your lovely review. We’re delighted to hear you’re enjoying your table and that our delivery team made such a positive impression. It’s great to know the 1m size works perfectly for your kitchen, solid wood tables really are a joy to have. We really appreciate your kind words and hope it brings you many wonderful meals together!
Warm regards,
COKU Customer Care
Late delivery
Ordered Sunday 24th August and it had stated that would be delivered by Friday 29th, come the Wednesday I got am email to book a delivery which the first available slot was Monday 1st September which was fine I then got rid of my old table and chairs over the weekend in preparation for delivery on the Monday. Come the Monday I received another email to say the order had not reached the delivering depot on time and that I had to book another delivery, earliest being the 4th of September. So hopefully I will have the order then and don’t have to wait any longer
26. elokuuta 2025
Vastaus yritykseltä COKU Home
Thank you for your feedback, and we’re very sorry for the delay with your delivery. The slightly longer lead time is due to you being in Northern Ireland, where in recent times it has become a little more challenging to export items. That said, we have many loyal customers in Northern Ireland, and we are committed to continuing to serve the region.
We hope that once your item arrives and is set up, you absolutely love it. If you are happy with the product, we would be very grateful if you could kindly revisit your review to reflect your satisfaction.
Thank you again for your patience and understanding.
Warm regards,
Sam
Beautiful table and exemplory customer service
It's unusual to find a company now where someone is instantly responsive to messages and take the time to really assist.
It goes without saying that my table is absolutely beautiful, but it arrived so so quickly too.
I wouldn't hesitate to recommend Coku or buy from them again.
26. elokuuta 2025
Vastaus yritykseltä COKU Home
Hi Siobhan, thank you so much for your wonderful review! We’re so happy to hear you love your table and that our team could assist you promptly. Fast delivery and great service are always our goal, so it’s fantastic to know we hit the mark. We really appreciate your recommendation and look forward to welcoming you back to COKU Home in the future! If you ever need anything, feel free to reach out.
Warm regards,
COKU Customer Care
Lovely table
Lovely table. Much nicer than I expected. Very heavy solid wood. Didn't expect to like the legs but they have a textured finish. Quality piece.
26. elokuuta 2025
Vastaus yritykseltä COKU Home
Thank you so much for your kind words! We’re thrilled to hear you love your table and appreciate the quality and design. Enjoy your new piece, and we hope it brings a lot of character to your space.
Warm regards,
COKU Customer Care
Gorgeous table and benches
Absolutely love our Coku table and matching 2 benches, after we've been looking for ages for the right one. Such high quality and is an amazing statement piece in our kitchen. Incredible customer service too. Would highly recommend Coku!
30. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Thank you so much for your kind words! We’re thrilled to hear that your table and benches are such a perfect fit and making a statement in your kitchen. It means a lot to us that you enjoyed the quality and our customer service. Your recommendation truly makes our day! We hope to welcome you back again soon.
Warm regards
COKU Customer Care
Excellent aftercare and customer service
Purchased a round oak table and dining chairs from Coku at the beginning of this year. The dining chairs were perfect but unfortunately when it arrived there was an issue with the table top. A replacement was arranged, however it also arrived with some defects (although more minor than the first). I cannot fault Coku’s attitude to customer service at all and after speaking to Steve who contacted us by telephone, we came to a mutually agreeable resolution. Also the table in question was removed from sale at the time and I believe they have sourced a new supplier which demonstrates their dedication to the quality of the furniture they are selling. It would not put me off using or recommending the company - the aftercare is commendable and this can be so often lacking with others. All correspondence has been dealt with promptly and professionally by Sam also. Many thanks
21. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Thank you so much for your thoughtful review! We completely understand how frustrating the initial issues with your table must have been, and we’re so pleased we were able to find a resolution that worked for you. We are truly passionate about our furniture and designs, and it means so much to us that our dedication to quality and customer care has been appreciated. We hope you enjoy your table and chairs for many years to come, and we’re always here if you need us!
Warm regards,
COKU Customer Care
Natural beauty in your dining room
You can tell how passionate Coku are about their furniture after a call with Steve. The table arrived so quick and once assembled looks absolutely amazing. Steve was right, each piece is unique and has a natural beauty you cant describe.
15. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä COKU Home
Hi Debra, thank you so much for your wonderful review! We are so passionate about our furniture and our designs, and we’re thrilled to hear that you love your table just as much as we do. It means a lot to us that the uniqueness and natural beauty of each piece has made such a difference in your dining room. We hope you enjoy it for many years to come!
Warm regards
COKU Customer Care
Beautiful piece of furniture
Beautiful piece of furniture. Great workmanship. Good communication with the seller. Would definitely recommend
31. heinäkuuta 2025
Vastaus yritykseltä COKU Home
Hi there, thank you so much for your kind words! We're delighted to hear you’re happy with your new piece and that our service met your expectations. We really appreciate your recommendation! We hope you enjoy it for many years to come.
Warm regards
COKU Customer Care
Vastaus yritykseltä COKU Home
Hi Mrs G, thank you so much for your lovely review. We are so pleased you love your item. We hope you love it for many years to come.
Warm regards
COKU Customer Care
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