I ordered 4 Samsung galaxy a52s via reebelo uk online marketplace. Seller described Good condition but really dissatisfied all phone has multiple deep scratches all over.all 4 Phone also back co... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I purchased a Mac Mini , then immediately wanted to swap it for another one before dispatch. I communicated this and it was solved instantly with a friendly response. The experience made me think this... Näytä lisää
Yritys on vastannut
Happy with phone received seems to b working fine so far Not happy with my old phone sent to you with quoted price been changed once you had it and i didnt ecrpt the new price and asking me to pay £... Näytä lisää
Yritys on vastannut
I've always said that you shouldn't judge a company by thier success but how well they handle failure. I received an item that ended up not being fit for purpose. I contacted them and they handled it... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
A UK based specialist of smartphones and associated mobile technology, including, tablets, connected home equipment and dash cams. Established in 1992, Clove technology has a strong presence in the mobile space and are recognised partners and resellers with many of the leading brands including Samsung, Motorola, Sony, HTC, BlackBerry and many more.
Yhteystiedot
Unit 12 Alder Hills Industrial Estate, BH12 4AR, Poole, Yhdistynyt kuningaskunta
- 01202 552936
- sales@clove.co.uk
- www.clove.co.uk
3,9
Hyvä
428 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 64 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Abysmal!!!
Abysmal!!!! phone described as “pristine” came with over 50 chips n marks. Poor communication and then had audacity to charge me postage when it wasn’t as described and all there fault. Illegal?
12. maaliskuuta 2025
Oma-aloitteinen arvostelu
とても満足です！！
日本語でごめんなさい。日本から注文しました。自国のAmazonなどと同様の迅速で丁寧な対応をして頂き、安心して良い買い物が出来ました。是非また利用させて頂きたいです。ありがとうございました。
3. maaliskuuta 2025
Vastaus yritykseltä Clove Technology
こんにちは、Tomoyuki さん。肯定的なレビューをありがとうございます。弊社からの購入で良い経験をされたと聞いて嬉しく思います。新しい製品を楽しんでお使いいただければ幸いです。今後もさらに技術面でお役に立てることを楽しみにしています。
Spot on!
Fantastic after-sales service with friendly helpful staff.
17. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clove Technology
Hello Martin, thank you for the positive review. We are happy to hear that we were able to serve you in line with our human-first approach to sales and customer service. We hope you enjoy using your new product and we look forward to serving you with more tech in future.
Vastaus yritykseltä Clove Technology
Hello Andrew, many thanks for the positive review. We are happy to hear that we didn't fall short of our promise to deliver high-quality products in good time. We hope you enjoy using your new product and we look forward to serving you with more tech in future.
Hassle free ordering and delivered on…
Hassle free ordering and delivered on time.
24. helmikuuta 2025
Vastaus yritykseltä Clove Technology
Hello Jeannette, many thanks for the positive review. We are happy to hear that you had a hassle-free experience ordering from us. We hope you enjoy using your new product as we look forward to serving you with more tech in future.
Excellent second hand options
Both a second hand laptop that came the next day all well packed. Machine is working perfectly and was in extremely good condition for a second hand. Price was superb.
5. maaliskuuta 2025
Vastaus yritykseltä Clove Technology
Hello Aleksandar, many thanks for sharing your experience with us. We are happy to hear that your order arrived in good time and in good condition. We hope you enjoy using your laptop and we look forward to serving you with more tech in future.
My experience with you was fantastic
My experience with you was fantastic, I really appreciate the fast and speedy delivery
I will definitely be ordering from you more often.
25. helmikuuta 2025
Vastaus yritykseltä Clove Technology
Hello Finaly, many thanks for the positive review. We are happy to hear that you had a fantastic experience buying from us. We hope you enjoy using your new product and we look forward to serving you with more tech in future.
Poor Shipping Experience
Purchased a nearly 1000$CAD phone. Courier indicated that a signature on delivery is required. Package was delivered without signature, leaving the package outside in plain view. Could have easily been stolen, as has happened recently.
Would not recommend, especially if they ship to you with DHL.
7. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clove Technology
Hello Dave, many thanks for the review. We are sorry to hear that DHL put your order at risk. Please be assured that we prioritise customer satisfaction, hence the need for customer's signature for every delivery. We shall take other measures to ensure that you or other customers do not experience this in future. However, we hope you enjoy using your new phone as we look forward to serving you with more tech in future.
Vastaus yritykseltä Clove Technology
Hello Marius, many thanks for the positive review. We are glad to hear that your phone arrived in perfect working order. We aspire to uphold these standards as we look forward to serving you with more tech in future.
Everything was easy to negotiate…
Everything was easy to negotiate because the instructions were clear and concise. This would have been 5 star, but for the fact the charging cable does not fit the iphone. Shame.
26. helmikuuta 2025
Vastaus yritykseltä Clove Technology
Hello Patricia, many thanks for the positive review. We are sorry to hear that the charging cable you received does not fit your iPhone. We have sent out a new charging cable to replace the faulty one. We hope you enjoy using your new phone and we look forward to serving you with more tech in future.
Vastaus yritykseltä Clove Technology
Thanks for the positive review Scott. We are glad to hear that we met your expectations. We hope you enjoy using your new phone and look forward to serving you with more tech in future.
The power lead to my Apple Macbook Air…
The power lead to my Apple Macbook Air was snapped by accident, leaving my life on hold. Found a replacement at an unbelievable price on Clove and hey ho, they turned my order round and had me up and running in less than 48 hours. Best price, best service, better than Apple.
25. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clove Technology
Thanks for the positive review Sue. We are happy to hear that we were able to deliver in good time to salvage the situation. We hope you enjoy using your new accessory and we look forward to serving you with more tech in future.
They were quick to package the order…
They were quick to package the order well and ship it out.
29. marraskuuta 2024
Vastaus yritykseltä Clove Technology
Hello Nick, thanks for the positive review. We always strive to satisfy our customers and we are glad to hear that you order turned up in good time. We hope you enjoy using your new product as we look forward to serving you with more tech in future.
Avoid
If the. Company send you an ok item then well done, phew IF however, as often seems the case they send an item which is faulty, or you wish to return it or a 'pristine' item has a big chunk taken out of it, then I am sure not a single on of thier customers has ever had a satisfactory resolution.
16. tammikuuta 2025
Oma-aloitteinen arvostelu
Selling Items Not In Stock
Ordered a pristine Apple Watch Ultra and received an order confirmation number shortly afterwards. The next day I received an email saying the order had been cancelled because the item was not in stock. Not even an apology, just a 'we've cancelled your order'. Epic.
12. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Clove Technology
Hello Nathan, we are sorry to hear that your order was cancelled due to lack of stock. This was as a result of stock error from of our suppliers. In this case, we had no choice but to cancel the order within the shortest time possible and issue a full refund immediately. We sincerely apologise for any inconvenience caused and we hope to get the chance to make it up to you soon.
Vastaus yritykseltä Clove Technology
Thanks for the positive review Robert. We glad to hear that you had a wonderful experience shopping from us. We hope you enjoy using your new product and we look forward to serving you with more tech in future.
Great price & speedy shipping
Good price on an excellent & hard-to-source product (Fairphone 5), and *surprisingly* fast shipping. Expect to pay customs if delivering to North America (~$40-$60, no way around it); even with that extra cost, it was STILL the least expensive option available, as well as the fastest.
Have used before, will certainly use again.
31. tammikuuta 2025
Vastaus yritykseltä Clove Technology
Thanks for your continued patronage Kayle. We are happy to hear that your Fairphone 5 turned up in good time. We always ensure to give our customers the best prices with the shortest delivery time possible. Hope you enjoy using your new phone as we look forward to serving you with more tech in future.
Impressive service
Excellent prompt communication, and super fast shipping to Canada.
29. tammikuuta 2025
Vastaus yritykseltä Clove Technology
Hello Robyn, thanks for the positive review. We are glad to hear that we were able to deliver to Canada in good time. Hope you enjoy using your new product and look forward to serving you with more tech in future.
Twice I've ordered from Clove…
Twice I've ordered from Clove Technology, and twice the phone has not been as described.
28. tammikuuta 2025
Vastaus yritykseltä Clove Technology
Hello, thanks for the review. We are sorry to hear that your phone didn't meet your expectation. If you would like to discuss this further, kindly send us an email, highlighting the issue with the phone and we shall see how we can resolve this for you. We prioritise your satisfaction and we hope to be able to resolve this for you soon.
Not sure about battery Life yet.
28. tammikuuta 2025
Vastaus yritykseltä Clove Technology
Thanks for the review Paul. We are always happy to help you with any after purchase issues you may have (if any). Kindly reach out to us if you require any assistance. In the absence of any issues, we hope you enjoy using your new product as we look forward to serving you with more tech in future.
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