Cladding Monkey Arvostelua 283

Web site easy to navigate, even for us non tech folk. There was an issue with one of the trims being damaged in transit. One phone call to their customer service line and they arranged a replacement to be sent out same day for delivery. Person I spoke with very polite and professional.

excellent customer service and when i received a damaged panel they had a replacement out within 24 hours.

The service was amazing from ordering to delivery I couldn't complain. The company was efficient and kept me informed via phone call with regards my delivery. I will definitely use again for our cladding needs 5 star

Always use this company. Outstanding customer service. Special mention to Kelly. Thanks again for looking after us. Really professional. Best wishes, Sam and Alex.

Excellent company. Staff are very helpful and provide a brilliant service. Great value for money, would definitely recommend. Thank you!

Great service, very happy with my order.

Great customer service, had an issue with some damage (due to the couriers lack of care), spoke to a lovely woman who arranged replacements which were delivered the next day ! Very speedy resolution

Why would you only send 4 edging strips in a 60sq metre pack? It makes no sense & feels very stingy considering it cost nearly £1000.

I went on the website to buy 3 more edging strips & standard delivery is £30 & each strip is £10. Never shopping here again.

I wanted to thank your team for sending the ten lengths of cladding strips so speedily. They have just arrived.
This was an incredible, helpful level of service that is very much appreciated.
So, from the Homeless Peoples’ refurbishment project in Webber Street,
Many thanks
Sam at Property Pastors

purchased some cladding for my camper van conversion, in Thunder Grey and White. The quality and finish is amazing. I didn’t think it would look that good seeing as I installed it myself! Thanks for sending me samples of the colours free of charge, I would have hated to get it wrong.

Excellent service, sorted out a small issue promptly and efficiently.

Hi guys,

Once again many thanks for superb service, this is the second time I have used Cladding Monkey and both comms and service have been excellent.
Thank you all :-)

Their customer service is exceptional. I had a problem with my order (my fault entirely I might add) and they sorted it straight away, no messing. Cladding Monkey, can I say that Kellie is a real asset to your business. keep up the good work

Amazing service from my original enquiry to the order being placed and quick local delivery being selected. We are so pleased with our order. Would definitely recommend.

This elderly man (Managing director) blocked the road and approached my car in Guisborough aggressively calling me all sorts of names, demanding a fight, ive sent the footage to the police, his reviews speak for themselves, guy has a chip on his shoulder, luckily for him I stayed in my car, bless him he would of probably had a heart attack. Do not order from them....

items arrived very quickly value for money
will be using again

They have good customer service and helped sort a mistake I made on ordering.

Highly recommend :)

Kelling was extremely helpful in helping me sort out an emergency order on a job i was on. She could not have been more helpful and friendly. Great company to do business with

I placed a small order with this company, the products were of the quality I was looking for at a good price. On receipt of the order the main part of the order was damaged, this was refused. I contacted the company customer service department. This is the reason for five stars, customer service was excellent, they went out of their way to make sure I received my order undamaged after the courier damaged a second delivery. My problems were not caused by the company but the courier company but they sorted it with professionalism and humour. No body likes problems but a good customer service team makes it a lot easier and this is one of the best.

Excellent experience from start to finish. So easy to order, delivery organised super speedily and customer service excellent. Unfortunately we know how good the customer service is as the delivery (a local courier firm that had been commissioned) was appalling. Despite having been packaged and sent well from Cladding Monkey, the packaging was delivered torn, ripped and obviously the product was damaged. Photos taken and emailed the Cladding Monkey team, a replacement was arranged for delivery next day and its arrived in perfect condition. Thank you so much, great service, highly recommend