Cladding Monkey Arvostelua 283

Terrible delivery service, when you pay £90 for delivery you shouldn’t have to be responsible to unload the lorry… organise two people to deliver or have a pallet truck! Do better cladding monkey

We ordered some items to clad our utility, there was a slight error which was rectified next day.
Overall great products, great comms and customer service.

amazing everytime, always on the ball with deliveries can’t fault them,

Excellent old school customer service, order was incorrect and within 5 minutes of me emailing them i received an email and phone call apologising and letting me know i will receive the missing items early next day, they arrived promptly, errors happen its how you deal with them that makes the difference, very professional service thank you, i would highly recommend

We placed an order for hygienic cladding for one of our sites and I have to say that every step of the way the customer service was outstanding. As soon as the order was confirmed the team were proactive, efficient and very helpful at every stage. They were in constant contact with the site ensuring that everything went to plan. A special mention must definitely go to Kellie who really went that extra mile to ensure that our delivery was absolutely seamless. She was so helpful. Could not recommend highly enough. So rare to find such helpful proactive customer service. Fantastic!

first time using the company for a small project at work, 1st class service, quick delivery. highly recommended and will be using again.

Service and delivery was excellent !!

Sales staff, particulary Kellie went above and beyond to help us.

Very helpful and quick to reply to my query.

The return procedures are ridiculous. I bought panels and now I have to return the 230cm long ones by myself. I was willing to pay the delivery fee, but they don’t offer any collection service. I have no idea how to return such large and heavy items. I’ve been looking for affordable courier companies for the extra panels I ordered by mistake, but I can’t find any reasonably priced option.

Highly recommend using Cladding Monkey, very helpful staff if you need to call for advice. Very prompt delivery (next day)!. Top quality product, only used to clad a garage, looks the business!

I started a new venture a year ago now.
And was lucky i found them.
They have been so helpful to me.
Never a issue.
They have been a watchful asset to me.
Making everything so run so smoothly

Prompt delivery of a replacement panel that was damaged . After reading reviews I was worried when I had an issue with one of the panels being kinked.
I sent an email with picture and less than 24hrs I had the replacement . Great work CM , really impressive.
I’m not a fan of the internal corner as only slots one side but it’s workable.
But over all a happy customer

Thank you

I highly recommend cladding monkey ,I was very satisfied with the range of materials in stock and made to measure, the staff are very friendly and welcoming, this buisness has the best products around and very reasonable pricing, ill be using cladding monkey again definitely 😀

Fantastic ivory/buttermilk cladding for my kitchen. Looks amazing. It has beautifully covered badly damaged walls after the removal of old tiles. And so cheap compared to the posh `kitchen panelling` companies - a quarter of the price.
The FREE sample service really helped me to choose the colour scheme in advance. AND the customer service was outstanding. Really friendly and professional after the delivery company messed up.
I highly recommend. Ten stars, never mind five!

Great service and quick delivery

Great customer service. Went above and beyond. Great price. Will definitely use again.

I ordered some cladding and trims which arrived the next day and was perfect for the job.
Everything was great quality and a very good price.
I will definately use Cladding Monkey again in the future.

Kellie & her colleagues are extremely helpful. An excellent experience using Cladding Monkey, which will be the first of many.

Awful customer service , placed a order 2 weeks ago (didn’t receive it in the 5-7 days I got told I would upon ordering) only then to be told it’s my fault for not contacting the distributing company . 3/10 company , 1/10 customer service - customer is never wrong maybe you should tell your staff that when they are blaming me for not receiving my order

I cannot fault the services or products from this company at all. I was hesitant about which product I would need for the job at hand, but i was reassured, they advised me on what would be best. Pleasure to have the expertise and advice on the phone like the old days, instead of just emails! Makes a whole lot of difference, thank you.