Checkmyfile Arvostelua 

Vastaus yritykseltä Checkmyfile

22.9.2026

Hi,

Thank you for your excellent review! 

We're delighted to hear that you found Checkmyfile thorough and excellent. By bringing together information from Experian, Equifax and TransUnion in one place, we aim to provide a clear and comprehensive view of your credit profile. 

Thank you for choosing us, and for taking the time to share your feedback.

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Valentina,

Thank you for your review!

We're delighted to hear that you found Checkmyfile quick and easy to use. Making it simple for our customers to access a clear and comprehensive view of their credit information is exactly what we aim for.

Thank you for your support, and we're pleased to hear you would use us again. We look forward to helping you in the future!

Best wishes,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Imran,

Thank you for your kind words about our customer service and Checkmyfile. 

We're delighted to hear that you had an excellent experience with both our service and our team. Providing helpful, friendly support is at the heart of what we do, so it's wonderful to know we've made a positive impression.

Whether you're checking your credit information, improving your score, or preparing for an important milestone, our Customer Care Team is always here to help.

Best wishes,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Jason,

Thank you for taking the time to share your fantastic feedback.

We’re delighted to hear that your experience with us has been a great one. By combining data from Experian, Equifax and TransUnion, we help you understand your credit standing and identify opportunities to improve your score.

It's also wonderful to hear that you feel the service offers great value for money alongside the quality of the report. Should you ever have any questions about the information on your report, our dedicated Customer Care Team and Dispute Resolution Service are always on hand to assist as part of your subscription.

All the best,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Jan,

Thank you for your fantastic review!

We're delighted to hear that you found Checkmyfile easy to set up.  It's especially great to know that you appreciated how simple it is to cancel your subscription if and when you choose to. We give our customers complete control over their subscriptions, including the ability to cancel at any time.

We're thrilled that the report was thorough, clear, and easy to use. If you ever need any help along the way, our Customer Care team is always on hand via phone or email to support you throughout your credit journey.

Thank you again for your recommendation and for choosing Checkmyfile!

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Jeanne,

Thank you for your lovely feedback! We’re pleased to hear you found Checkmyfile easy to use and accurate, and we really appreciate your recommendation!

We're all about our customers having a positive experience in the complex world of credit health— and it means the world to hear that reflected in your experience.

We're always here whenever you want to check in on your credit journey.

Best wishes,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi,

Thank you so much for your lovely feedback!  We are so pleased that you have found our credit report clear and easy to use. 

We're always just a phone call or email away if you have any questions about your report — we're here to support you, no matter where you are on your credit journey.

You can pop in and out of your account as and when you please, and manage your subscription online throughout your journey.

Best wishes,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Piękna,

Thank you for taking the time to share your feedback. We're pleased to hear that Checkmyfile helped you on your mortgage journey, but we're sorry to learn that you were unhappy with your experience regarding the subscription.

We work hard to ensure our subscription service is clear and transparent. Customers can manage or cancel their subscription at any time, and once a cancellation is completed, we provide a cancellation confirmation code for peace of mind and future reference.

We would like the opportunity to look into what happened in your case. We've reached out to request some details so we can locate your account, review the timing of the cancellation, and investigate whether any issues may have contributed to the charge you mentioned.

We look forward to hearing from you.

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Stephen,

Thank you for your fantastic review and for recommending Checkmyfile!

We're delighted to hear that you found your credit report clear, detailed, and easy to navigate. Our goal is to bring together the latest information from Experian, Equifax, and TransUnion in one place, making it easier to understand your credit profile and stay informed.

It's especially rewarding to know you would recommend our service. Recommendations like yours mean a great deal to us and help others discover the benefits of having a complete view of their credit information.

We're here to support you throughout your credit journey, and we'd love to welcome you back again in the future!

All the best,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Jack,

Thank you for sharing such wonderful feedback! We're absolutely delighted to hear that Checkmyfile was a key part in the success of your mortgage application. Knowing we could play a part in such an important milestone is something we're incredibly proud of!

It's fantastic to hear that you found our reports detailed and helpful, and that our team was able to support you in raising disputes and correcting inaccurate information. We always strive to make the process as straightforward and effective as possible, so it's great to know this made a difference for you.

We're also pleased that you found the cancellation process easy and hassle-free. Thank you for your kind recommendation. We truly appreciate your support and wish you all the very best in your new home!

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Simon,

Thank you for sharing your feedback about your experience with Checkmyfile. We’re really pleased Yaz could address your concerns and reassure you about the corrections -  she's a superstar!

We appreciate your recommendation and are glad you’ve found our support helpful.

All the best,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Robert,

Thank you so much for your five-star review and for taking the time to share your experience with Checkmyfile! We're delighted to hear that our service was helpful and met your expectations.

We know that major milestones, such as applying for a mortgage, can feel both exciting and stressful, so having confidence that your credit report is accurate and up to date can make a real difference.

Checking your credit report before, during, and after your application is a great way to spot any potential issues early, understand your credit health, and help keep everything on track.

We're always here whenever you need us, whether you're preparing for your next big milestone or simply keeping an eye on your credit health.

Best wishes,

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

21.9.2026

Hi Humayun,

Thank you for your wonderful feedback about our customer service. We’re delighted to hear that you had such a positive experience.

Whether you're just starting out on your credit journey or you've been working on it for a while, our Customer Care team is available via phone or email to provide support at every step.

Thanks again, and all the best!

Lauren
Checkmyfile

Vastaus yritykseltä Checkmyfile

18.9.2026

Hi,

Thank you for taking the time to leave your feedback. We're sorry to hear that your experience has left you feeling this way.

During registration, customers are asked to provide payment information, and we explain that the service includes a 7-day free trial for new customers, which will continue as a paid monthly subscription unless cancelled during the trial period.

We would welcome the opportunity to review your concerns and the circumstances surrounding your account in more detail. We've reached out to you to request some additional information - if you could please contact us at help@checkmyfile.com with your details, and we'll be happy to investigate this further for you.

Kind regards,

Kirstie
Checkmyfile

Vastaus yritykseltä Checkmyfile

18.9.2026

Hi Oybek,

Thank you for this lovely review.

We’re pleased to hear that you find the Checkmyfile website user-friendly and straightforward - that's exactly what we're aiming for!

We know that the world of credit reports can get frustrating or unnecessarily confusing, so we've done our best to create a report that cuts through the jargon to give you the information you need in a way that's easy to navigate.

If you ever need more clarity on anything, we also have a handy jargon-buster and plenty of other resources in our Help Centre.

Kind Regards,

Amy
Checkmyfile

Vastaus yritykseltä Checkmyfile

17.9.2026

Hi Stephen,

Thank you so much for your kind words.

We’re delighted to hear that speaking with our Customer Care team made a positive difference to you. We're really passionate about providing our customers with the help and support they deserve, which means having a dedicated team of real people here in the UK to answer your calls and queries.

I'm glad we could resolve your issue, but if you do need any help from us in future, don't hesitate to reach back out - we'd be happy to hear from you!

Best wishes,

Amy
Checkmyfile

Vastaus yritykseltä Checkmyfile

17.9.2026

Hi Ms Jones,

Thank you for leaving this lovely feedback!

We're pleased to hear that our team was helpful and took the time to explain everything clearly. We always want you to feel supported as a Checkmyfile customer, and it's great to know that our Customer Care team is living up to that expectation.

Feel free to reach back out to us anytime if you have any questions or need advice. We're here to help you along on every step of your financial journey!

Kind Regards,

Amy
Checkmyfile

Vastaus yritykseltä Checkmyfile

16.9.2026

Hi Alana,

Thank you for taking the time to share your kind feedback, and thanks especially for giving a shout-out to Danny! I’ll make sure your lovely comments are passed on to him and the team.

It's great to hear that you've received prompt and helpful support from the team. Don't hesitate to reach back out if you need us again in future - we'd be happy to hear from you!

Kind Regards,

Amy
Checkmyfile

Vastaus yritykseltä Checkmyfile

16.9.2026

Hi Limbachiya,

Thank you for sharing your experience using Checkmyfile for your mortgage search!

It's great to hear that you've found your full credit report insightful and that you've found it interesting to see the credit score we calculated for you. We're so pleased you've had a good experience with us and wish you the best of luck with your mortgage application!

Feel free to reach out to us anytime if you need help or support, or check out the great articles in our Help Centre if you'd like to learn more about your credit score.

Best wishes,

Amy
Checkmyfile

Vastaus yritykseltä Checkmyfile

15.9.2026

Hi Bethan,

Thank you so much for leaving us 5 stars and some positive feedback!

We’re really pleased to hear that you find it helpful to have your data from all three credit reference agencies summarised in one convenient place. 

We hope you continue having a great experience using Checkmyfile!

Kind Regards,

Amy
Checkmyfile