Cheaptickets Arvostelua 483

I think this company is a scam! I booked a flight with one the the agents and 1) the agent inputted the wrong date of travel after we confirmed everything over the phone and 2) did not send me a confirmation email of the trip. I contacted customer suppport and they said the could not change it despite the fact I have YET to receive a confirmation email containing the itinerary. The cannot provide me the itinerary and will not change the flight despite the error by the agent.PLEASE do not use this company. You will be better off contacting the airlines directly to ensure you are getting professional service and will not be ripped off!

I bought a flight to Israel in February and the flight in June was cancelled due to COVID. I've sent several emails to receive my money back 336 CHF but i didn't get any response until today. It's been 4 months without response and so far the refund.

Der Service von cheaptickes in Corona Zeiten entspricht dem Firmennamen "cheap" billig. Auf der Homepage versuche ich seit mehreren Wochen via E Mail eine Auskunft über eine Umbuchung zu erhalten. Natürlich bekomme ich kein Zeichen. Ich möchte einfach nur wissen ob mein Gabelflug umgebucht werden kann, ich würde sogar dafür bezahlen. Der Hilfeservice ist eine einzige Schleife bzw. ein schlechter Witz, klickt man auf Kontakt wird man immer wieder in die Irre geleitet. Man nennt sowas in der Deutschen Rechtssprache arglistige Täuschung, das ist strafbar. Auch die Berliner Servicenummer ist dauerbesetzt. Natürlich ist das Absicht, sonst müsste man unkompetente Mitarbeiter angagieren, die dann auch noch Geld ausbezahlen müssen. Ich hoffe auf baldigen Konkurs der Fa. Cheaptickets.

Worst service I’ve ever experienced. Our flights got cancelled due to Covid 5 and a half months ago and still haven’t received a refund. Every time I call they Say 6 to 8 weeks. We are out over 2k dollars. We will never book them again!

Ich haben einen Flug BKK-FRA und FRA-BKK im Febr, 2020, für Abflug in BKK am 02.JUNI, gebucht. Der Flug wurde gecancelt wegen der Sars19. Sie haben obwohl schon es Anfang März feststand, den Betrag über meine Kreditkarte eingezogen. Nach mehrmaligen Mails wurde mir immer nur ein Formbrief zu geschickt, es dauert eine Weile noch. Jetzt Ende Juli habe ich ein Einschreiben an die CheapTicket de. geschickt, das ist wieder zurück gekommen, weil es nicht angenommen wurde. Ist das seriös ???

If there was a MINUS rating option Cheaptickets would warrant it. AVOID!!!

cheaptickets changed a flight for my bf to the day after so he misses important work AND an important doctor's Appt. (They also f***** up before to change another flight but let's not go there!) This has caused us to be both in a horrible mood his last day visiting me. F*** you cheaptickets. You don't even deserve respect to get a capital letter from me!

The owner of this s**** should be too ashamed to walk outside.

Geld kwijt, niets meer gehoord, geen telefoon nummer en tickets worden zomaar gecanceld.

My flight got cancelled and they refused to refund me an amount of 866.72. I called 10 times and waited on the phone for 3 hours and I was told that they were going to look into it. I received an email stating that they are unable to contact the airline to process a refund.
Here is the summary of my experience with cheap tickets. I lost $866.72 USD, and I had to call 10 times, probably more and waited on the phone for 3 hours to be told that I cannot get a refund even though my flight was cancelled. Just sharing an unbiased experience Good luck!

Niet te bereiken, geld niet terug, moet zelf via ander maatschappij voucher vragen, maar uiteindelijk kan ik deze ook niet claimen omdat de reservering op hun naam staat. Ben al 2 maanden bezig en krijg geen e-mail reactie, telefoontje of wat dan ook.

Ik zal ze nooit meer gebruiken of aanraden.

NEVER EVER BOOK YOUR TICKET WITH CHEAPTICKETS!

The customer service is the worst. I’ve been waiting for an answer since March 2020 (it’s now July). I’ve had contact once with an employee about changing my ticket date, because we had to leave America asap due to the corona crisis. They did not help me neither did they reply within the period of 4 (!!) months

After 3 months and further failed attempts to get a refund I have to confirm for sure my previous conclusion that you will not get a refund or even the courtesy of a reply if you book with the Thai branch of cheaptickets.com. I wrote several times both before and after my scheduled British Airways return flight from London Heathrow to Bangkok on April 8th, which British Airways cancelled because of the corona virus pandemic. British Airways will not refund you if you buy through an agency, but this agency will not refund you and in my case, not even bother to reply.

Wirklich traurig ich habe cheaptickets mehrfach angeschrieben und auch angerufen.
Die Ausrede unsere Mitarbeiter sind nicht im Büro ist einfach gelogen. Ich warte jetzt seit März 2020 auf meine Rückerstattung aber einfach mich Ignorieren und nicht antworten ist wirklich Traurig. Mein Flug ging von Melbourne nacht Düsseldorf

Door negatief reisadvies naar Rome hebben we cheaptickets gevraagd om onze boeking te annuleren. Na 3 maanden nog steeds geen reactie en ze zijn niet bereikbaar. Wat een waardeloos bedrijf is dit.

Never EVER use CheapTickets.com to book your flights. We booked through them a month ago for a flight leaving tomorrow. Yesterday they emailed saying the credit card was not working and to call them. When we called they said no we charged your card but we need to change your flights. Once the call was complete the lady said you will receive confirmation via email in 3 or 4 hours. We never received so we called this morning and she said we need to rebook again because those flights weren’t available now either.

Long story short, the original tickets were like $170 but to book them today is $1000. So... just know when you book your tickets, they are not really booked!

Will NEVER use them again!

I tried to cancel a ticket with in 24 hours of booking. I completed the online cancellation form 3 times. I’ve been on hold with a customer tangent for over an hour. Total waste of time. I Will be contacting my lawyer if I don’t receive a FULL refund ASAP.

IF YOU'RE TRYING TO GET A REFUND BECAUSE OF COVID 19. DON NOT WASTE YOUR TIME. THIS COMPANY IS A JOKE.

Would give a zero if possible. Flights cancelled due to Covid, no refund, no credit, out $1200. You cannot email them or talk to anyone. They need to be shut down, total rip off. I booked another flight through them assuming was getting the credit, it didn’t register and now have another charge and flights. DO NOT USE !!!

Hi. I have had a not too good experience with Cheaptickets. i want to admit that it was wrong of me to give them the one star poor rating a couple of times. Because I found out later that what they told me was true. My apologies.

I now want to give them a 5 star rating for a flight cancellation which was Covid 19 related. It was taking a very long time and I was anxious that I am not going to receive any refund for it. I couldn't get hold of them on the phone (I was most unhappy even though its not their fault as they had to shut the office due to covid). It was the same with emailing. They had to wait for the refund from the airlines. I didn't believe them. But I was so wrong.

Their email to inform me of the refund went to SPAM and I did not check my bank account. They had already deposited the refund into my account as they said they would.

My sincere apologies to Cheaptickets. Thank you for your hard work during this difficult time.

I will be glad to book with you again and recommend Cheaptickets.com.sg to my friends.

THANK YOU.

Bis heute habe ich mein Geld NICHT zurück bekommen meines Annulieren Fluges vom 7.Mai nach Budapest ,Buchungsreferent QRMGMU. Einfach eine riesen Abzockerei,immer nur Ausreden,verströstungen,und ,und und.....Eine Frachheit dass es eine solche Firma nocht gibt.Riesen Entäuschung