Cairds Arvostelua 

Cairds Estate agents are professional friendly and always have time to answer any questions/ queries you might have . I would particularly like to mention one person in particular Oscar Lythgoe who was extremely helpful with my property search and sale.

We would like to express the satisfaction with the exceptional service we received from the team at Cairds during the recent purchase of our new home and the sale of our previous residence.

Gary provided invaluable insights regarding the valuation of our current house. Oliver's professionalism during every viewing was exemplary, and Luke's efforts were instrumental in finalising the purchase of our new home and ensuring a seamless transaction for both the buying and selling processes.

We are extremely happy with the service we received and would highly recommend Cairds Estate Agents.

Efficient, polite, prompt responses. prompt documentation. Christian & Joshua were a pleasure to deal with.

Sathees is always efficient, helpful, thoughtful and great at finding solutions
Couldn’t ask for more

Cairds have managed my property for many years and currently Sathees has been looking after it. He has gone above and beyond to help me and my property when it is needed. I’m very happy with their excellent service.

Cairds have been excellent over the almost 3 years I have been with them!

In particular I have dealt with Sathees who is responsive and communicative at every interaction.

I highly recommend!

A big shout out to Sathees at Cairds Estate Agents, as always he has been so helpful. Quick response and always gets the problems sorted. Definitely recommend Sathees and the rest of the Team at Cairds.

We had an excellent experience with Christian. He took the time to understand our requirements and helped us find a property that suited both our needs and our budget. Throughout the process, he was consistently responsive, answered all of our questions and ensured we were kept up to date at every stage. His professionalism and attention to detail made the entire experience smooth and stress-free. Highly recommended

Cairds have looked after us as Landlords for many years , always providing quality tenants . Christian has helped us many times over the last few months and his service has been fantastic.

Just about to exchange but wanted to write a review to say how impressed we are with Luke at Cairds. He is responsive, honest and it is refreshing to deal with such a down to earth, reliable estate agent! We are really excited to move into our new property in Epsom and would like to thank Luke for his brilliant service- would highly recommend Cairds.

Lorraine and Luke both did an excellent job selling my father's house. I was impressed with how many viewings the house received and they were always quick to respond to any queries.

I love that I can email Cairds and they get any issues sorted. Sathees got my shower and dishwasher issues fixed promptly. Very appreciative!

Sathees has been fantastic- any problems with our rental property are dealt with very quickly and efficiently- thank you!

My partner and I recently purchased a house with the help of Luke and Paul at Cairds. They were both extremely informative, approachable, and respectful of our space during viewings. Throughout the sale and solicitor process, they kept up consistent communication and support. In the final stages, they even helped resolve financial differences between us and the sellers. If I decide to sell in the future, it will definitely be through Cairds. 10/10 service.

Right from The GET Go.. Luke and his team were so helpful and very responsive.. from acceptance of the offer we completed within 9 weeks.. highly reccomend.. Thanks for all your help Guys 🍾🥂🍾

Unprofessionalism and lack of customer care at its peak.

I rarely leave negative reviews, as I appreciate that oversights can happen, but my experience with Cairds has unfortunately been the most unprofessional and frustrating I have ever had with an estate agency — from the initial viewing to the mishandling of the referencing process.

From the outset, communication was inconsistent and dismissive. Despite expressing strong interest in a property, my calls were ignored, only for a male friend of mine to be able to secure a viewing immediately after calling on my behalf. This lack of basic courtesy was the first of many red flags.

After submitting my offer (which was accepted), I was not informed that the agent handling my case had gone on holiday, nor was I reassigned to another team member. I had to escalate directly to the director to move the process forward. Even then, with a move-in date less than ten days away, Cairds failed to take responsibility for progressing the referencing process. I was left to chase both the agency and the referencing company myself, repeatedly supplying documents while receiving no guidance or updates.

Each time I sought clarity, I was assured “everything was fine” — assurances which proved entirely misleading. Calls and emails went unanswered, yet the same male friend of mine received instant responses when he rang on my behalf.

Ultimately, I was belatedly informed — only after pressing for answers — that the landlords were divorcing and the property would likely be sold. Cairds promised to update me if it returned to the rental market. Days later, it quietly reappeared online with no communication from them.

The entire experience has been marked by poor communication, lack of accountability, and a disregard for transparency or professionalism. I strongly urge Cairds to reflect on how they handle clients, as experiences such as mine erode trust entirely.

George was very helpful with us and I recommend him 100%. Thank you!

Gary at Cairds Epsom was really helpful while supporting me with the purchase of a first him. Really informative on the property and I highly recommend using Cairds.

Jennifer Hodges and the team at Cairds were great. They worked tirelessly to get our purchase over the line. Very professional. Couldnt recommend enough.

Purchased a property via Cairds, where Luke was the sales consultant. The process was relatively smooth and stress free. Luke ensured I was kept up to date with the sellers needs and communications flowed well between all parties involved. Overall I was pleased with the process.