Budget Arvostelua 58

Booked a car online for the company i work for, global owned and nationwide business. A one way hire from rockhampton to mackay so i could send a delivery driver to pickup a truck that had broke down a week earlier. Got to counter at budget and had to fill out more paperwork then usual ( have hired many times prior ) all of a sudden had to prove who i was, my phone number, my workplace phone, they checked them all. Then was asked to provide a rates notice or bill to prove i live where my licence says i live !!! Basically because i was local i was discriminated against heavily just to hire a car. If i flew in from anyway and was a criminal i could have hired a car but no way i was simple being a local.... and who carries a rates notice on them ??? Was embarrassed in front of travellers, who couldn't even beleive it themselves. Budget Rockhampton absolute joke, other hire companies couldn't even beleive there behavior towards a local business manager...... go elsewhere it will be easier and more satisfying. Poor excuse of a business !!!

can't recommend this service to anybody.
First it was hard to get in touch. Then the car turned out to be broken..
you guys need serious improvement!

SCAMMERS - Be careful they will steal your money and you won’t get a car. Then if you call them their client service is as poor as it gets. I understand how these people can sleep at night but they are everything that is wrong with society and conducting dodgy business in an ilegal way.

Shocking - Hobart airport branch. I received a bill for over $1500 two and a half years after the rental. The rental concluded in Oct 2018, I received the demand on April Fool’s Day 2021. I’ve queried it because it’s so unreasonable both in amount and the extremely long delay. If it’s real (which it seems to be) I’ll obviously be raising it with the Australian regulator.

The lady at the counter at Hobart airport was rude and got annoyed when asked to provide explanations about the fees. really disappointing.

Leje af bil i italien
Føler jeg blev groft snydt bedraget og narret til at underskrive nogle dukumenter med masser af gebyr , forstår ikke italiens men engelsk men det kun han ikke, Desvær, for mig Helt forrykt en medhjælper ikke forstår engelsk .
vi havde betalt alt hjemmefra med fuld forsikring gennem Auto Europe, så skulle bare have den udleveret men kunne ikke få det før jeg havde skrevet under,
de krævede så en depositum , men til min rædsel blev vi hævet ca 2000 kr fuldstændigt forrykt klagede til Auto Europe og til Budget men selfølgeligt til ingen hjælp havde blevet narret til at skrive under , GROFT snyd bedrag Udnyttede en person der ikke forstod italiensk , SÅ kun en RÅD Brug for gudskyld ikke det firma

Lej ALDRIG bil via Budget - det er så absolut den værste biloplevelse jeg nogensinde har haft. Vi lejede bil i Punta Cana gennem Expedia hjemmefra, totalprisen for bilen 179 dollars inkl forsikring på 121 dollars gav en sum på ialt 300 dollars.
Da vi kom frem til udlejningsstedet sagde de at den forsikring vi havde købt for 121 dollars via Expedia ikke kunne bruges og tilbød nu en(tvang os) til i stedet at købe en til 341 dollars. Dvs hvor prisen da vi bookede var 300 dollars blev den nye pris nu 493 dollars (og oveni havde Expedia trukket de 121) så totalen var pludselig 614 dollars. Budget vil ikke hjælpe, de fralægger sig ethvert ansvar. Må virkelig være et desperat firma med de metoder..Jeg har aldrig i mit liv følt mig så uretfærdigt behandlet! Og ville ALDRIG gøre det forfra. Nu kan jeg kun frygte hvad de ellers kan finde på når vi afleverer bilen på fredag.

Folks just be aware that if you book a car with Budget Australia through a booking agent, in our case Holiday Autos they will screw you for extra rental costs. We booked a car through Holiday Autos for Budget in Mornington. The Holiday Autos prepayment voucher clearly stated that the voucher was for the full rental cost, excepting the usual additional charges such as toll fees, fuel etc. We rented the car for 3 weeks, returned it undamaged and with a full tank. A couple of weeks later Budget helped themselves to another $116 saying that the prepaid voucher was only in part payment for the rental which was absolute rubbish. I think it a dishonest underhand way to screw more money fro customers. After some months of dispute with Budget through the agent, Budget agreed to refund - twice, an admission that they were wrong in my book, but they have never made any refunds. After several months of communication Holiday Autos in frustration, made a goodwill refund to me. Budget did nothing and have escaped scot-free with their dishonest business practices. I for one will never use them again and I would encourage all of you to think twice before using them, and if you do use them, carefully check your credit card bills for a month or two after return of the car. They are scoundrels and should not be allowed to get away with these underhand practices. Entice you to rent with their “slightly “ lower prices and then helping themselves to more money from your card because they think they should have charged more. Avoid avoid avoid !!!

hi how long to you have to wait for a confirmation after purchasing a flying ticket pls thanks

Fik ikke den type bil som jeg havde reserveret selv om reservationen var lavet måneder før jeg skulle bruge bilen, fik en minivan i stedet som ikke har samme komfort at køre i som en mellem stor sedan, den flinke dame i receptionen prøvede dog at bilde mig ind at det var en opgradering af bilen, men jeg sagde at jeg ikke ønskede en opgraderin, men der var ikke andre biler, så tak for det.

Da vi langt om længe kom i parkeringskælderen kunne vi konstatere at bilen var møg beskidt inden i, trods at den var "ny vasket". Jeg nægtede at sætte min datter i det møg beskidte bagsæde og fik fat i personalet som kom at kigge på bilen. De kunne konstatere at bilen lignende xxxx. Der var ikke meget de kunne gøre da der ikke var andre biler, men tilbød at sende den tilbage til vask, det betød så at vi skulle vente yderlige på bilen.

Mens vi taler kommer der en anden bil af samme model fra vask og så den pæn ud på ydersiden og tilbød damen os den bil i stedet, det blev vi så enige om, men da vi åbnede døren mødte vi samme syn som i den anden bil, bagsædet og bagagerummet samt dele af fører kabinen var ikke vasket, eller var de muligvis blevet vasket med beskidt vand.

Da kone og datter gerne ville videre blev vi dog enig om at de noterede at bilen som vi havde modtaget var beskidt, gjorde vi ikke mere ved dette. Det skal siges at bagsædet ikke var så beskidt som i den forrige.

Jeg tror at personalet gjorde det bedste de kunne, de var rigtige søde og imødekommende.

Hvis jeg havde ønsket en minivan så havde jeg reserveret den i stedet, men fordi jeg sidder skidt på de høje sæder gjorde jeg det ikke og var dette med til at forringe min ferie da vi ikke kunne køre så lange ture.

Derfor vil jeg aldrig mere leje bil fra budget. Jeg er tit i DK og lejer jeg altid bil, og får altid det jeg reservere - eller bedre, denne gang brugte jeg budget og det var en fejl.

I would give 0 stars if possible!!
Terrible customer service and overcharges without real explanation!
Extremely rude older blonde hair lady at the Budget desk inside terminal at Coolangatta Airport Australia, she told me to take pictures of any damages on the vehicle and let the people at drop off point in Emerald deal with it on their end, “I would be covered as it would be time and date stamped on photos” WRONG! Terrible information and miscommunication always go back to the desk and show scratches and damages, they are meant to fix up the report before the car leaves the depot. Emerald lady was amazing! Had, had to deal with Coolangatta staff doing this before and put an internal complaint herself about them.
I was overcharged and extra $600, It took a month of me chasing them up and calling them asking for explanations for my refund of the overcharge, Coolangatta again charged the holding deposit which was to be refunded at drop off instead of leaving it as a holding charge????? My bank got involved and things moved pretty quickly from there. On speaking to several different employees at Budget, I was told many different versions of what had happened, including extra charges of relocation fee, which were not included in any of the contract from Budget.

Do your self a favour and save the headache, go with a different company!!!

Jeg havde booket en bil igennem carrental8.com hos budget i LAX med gps. På trods af at jeg havde dokumenter der viste at jeg havde betalt for GPS'en, så måtte jeg betale for den igen. Ud over det, så blev sælgeren ved med at prøve at sælge os en for ud betalt fuld tank benzin ved aflevering af bilen, hvilket er dumt at gøre i en GMC Suburban.

Rented car from Devonport Ferry terminal. Had to inspect in the dark and wet and then go back to update the damage profile. Car had only 3/4 tank pertrol but didn't understand tank graphics so thought that was OK (though suspicious) until I filled it at the end. When I notified service counter at airport they weren't interested and said unless I reported it at the start they wouldn't even record it let alone do anything about it. Disappointing as I got ripped off about $10+ of fuel. Car itself was good with no faults.

Quick and easy to book, car was clean and no issues with pick off. Helped me out massively as I was stuck in a bind due to issues with my own car.

Vi lejede på nettet en Peugeot 207 hos Budget i Edinburgh Airport. En sådan kunne ikke leveres med GPS og den venlige sælger sagde derfor, at han ville give en større bil med indbygget GPS. Det viste sig at være en BMW 116d.
Da vi afleverede bilen, opdagede vi, at Budget krævede tre gange mere end det beløb Peugeot 207'eren kostede.
Da vi klagede til Budget i Danmark, fik vi oplyst, at årsagen til prisforhøjelsen var, at sælgeren havde registreret os for et såkaldt "opsalg", hvilket vi aldrig er blevet gjort opmærksom på og hvilket vi aldrig ville have accepteret.
Pas på, når du lejer bil gennem Budget og du ikke får den bil, du har bestilt. Du risikerer, at de sikker snablen i din bankkonto.
Vi har for en halv snes dage klaget telefonisk til Budget i Danmark og pr. mail via deres internationale hjemmeside uden at få svar.

Freundliche kompetente Betreuung in Johannesburg, Port Eizabeth und Kapstadt. Die Autos entsprachen unseren Vorstellungen und waren sicher und gepflegt.
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Hier in Deutschland alles vorbereitet und dann nur noch genossen!